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Policy Expert Home Insurance Reviews

Policy Expert’s customer service comes in for high praise from TopCashback members who have purchased insurance from them through us, with some saying it is amongst the best they have encountered.

Others to leave Policy Expert Home Insurance reviews describe them as providing excellent communication and being friendly and helpful, whilst at the same time offering value for money insurance policies and fast cashback payout. Also mentioned are Policy Expert’s simple online form, which they say makes it easy to purchase good value, comprehensive insurance. Members are also impressed with their back-up legal team.

They have a four-star rating on Trustpilot, with two-thirds of people who have written a Policy Expert Home Insurance review giving them a five-star rating. They receive positive feedback for the fact you can renew your insurance in less than 10 minutes and they offer a smooth process thanks to easy to understand instructions. Customers were also impressed by the fact their price was held for two years and they had the choice of a great range of optional extras at a reasonable price.

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Policy Expert Home Insurance Reviews
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All straightforward, no problems.
  Brian_67 | 24 Oct 2017 Report Abuse
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Purchase didn't track, allegedly. Policy Expert gave reason that I hadn't arrived at the Policy Expert website directly from the TCB website - untrue. Therefore refused cashback payout despite providing all insurance policy info requested. TCB chased up my manual claim for almost a year before Policy Expert eventually declined to payout. How come Policy Expert still have a healthy cashback rating when many (most?) of the reviews I've seen recently are one star?
  dogfonos | 21 Oct 2017 Report Abuse
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Rubbish - Didn't track correctly then didn't pay out. Avoid.
  dtpbutters | 11 Oct 2017 Report Abuse
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Super efficient
  lotmentlady21 | 08 Oct 2017 Report Abuse
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I believed I should have received £110 but only got £65....Onoy tool the policy out with this in mind, will not renew with them again
  Andye68 | 07 Oct 2017 Report Abuse
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the quickest payout ever from an insurer i am well impressed
  cathp098 | 07 Oct 2017 Report Abuse
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Excellent Service
  Lynnlove | 07 Oct 2017 Report Abuse
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Paid cashback in full in very short time of purchasing home policy - £120 policy cost and £70 cashback = building and content policy cost me just £50 per year! I LOVE topcashback site!
  Abrikos | 07 Oct 2017 Report Abuse
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Awful experience. Waited for months and Policy Expert claimed they couldn't trace my transaction even though I'd supplied every reference number they'd given me in my subsequent claim for missing cashback. Been nearly a year and heard nothing for 5 months. Avoid.
  Kmil992000 | 01 Oct 2017 Report Abuse
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Poor-Did not honour cashback even with a plain black and white home and contents insurance taken out
  cashback2u | 30 Sep 2017 Report Abuse
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Utter garbage declined cashback when had cheaper quotes elsewhere avoid at all costs. Takes 3 + months to tell you its been declined
  Fulhamdowster | 15 Sep 2017 Report Abuse
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easy cashback
  Mrsaver | 12 Sep 2017 Report Abuse
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Have faith - the cashback will arrive - it just tracks at zero and then suddenly appears. In fact it has been the quickest payout I have received in under the estimated time. Thanks!
  Peachykins | 12 Sep 2017 Report Abuse
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Once account verified cashback paid instanteously. Excellent service.
  will321 | 12 Sep 2017 Report Abuse
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Paid out in time advised
  Mino0808 | 12 Sep 2017 Report Abuse
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Cashback declined, so do not recommend.
  annussia | 31 Aug 2017 Report Abuse
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Took out insurance in September 2016 and now nearly a year later they are still refusing to pay out. They have sent an automatic renewal letter for 2017 which I will be cancelling. Do not recommend Policy Expert at all
  sarahtoms | 29 Aug 2017 Report Abuse
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helpful customer service
  mcpynz21 | 28 Aug 2017 Report Abuse
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We were due to receive £90 cashback from Policy Expert but it was declined. After waiting months for TopCashBack to investigate they said that there was nothing they could do and it was likely something I'd done wrong. I've used TopCashBack for a long time on a number of sites and never had a problem before.
  dant84 | 21 Aug 2017 Report Abuse
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not bad on the insurance but never paid out my cashback, no valid reason to decline as I did everything proper so can't understand why, shocking!!!
  neilbridges | 16 Aug 2017 Report Abuse
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I logged in to TopCashback and got a few quotes for home insurance in January 2017. I got the quote from Policy Expert and with the £80 cashback they were offering, their price was the best and suited me most so I literally clicked through to the website and bought the policy. I have just been advised by TC that after many months of trying to get my claim paid, PE say I do not qualify. I am very upset and angry as I bought the policy directly from going from TC and they say I didn't. They are wrong and I have now lost out on £80 cashback because PE are unwilling to honour their promise. I cannot recommend PE and would never buy any insurance from them again. AVOID USING THIS COMPANY UNLESS YOU DON'T MIND CHEATS AND LIARS!!
  DebbieDavison | 15 Aug 2017 Report Abuse
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no problem transaction great service as normal
  2rightback2 | 08 Aug 2017 Report Abuse
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good payout,avoid insur 4 retirement
  the smithy | 25 Jul 2017 Report Abuse
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Super fast took less than 2 weeks to go payable from the day of purchase
  David2805 | 25 Jul 2017 Report Abuse
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Declined every cashback I've been due. Don't factor in cashback from this merchant when choosing insurance! (I know, I know, you shouldn't anyway, but most companies are more reliable than Policy Expert.)
  slanko | 15 Jul 2017 Report Abuse
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