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Policy Expert Home Insurance Reviews

Policy Expert’s customer service comes in for high praise from TopCashback members who have purchased insurance from them through us, with some saying it is amongst the best they have encountered.

Others to leave Policy Expert Home Insurance reviews describe them as providing excellent communication and being friendly and helpful, whilst at the same time offering value for money insurance policies and fast cashback payout. Also mentioned are Policy Expert’s simple online form, which they say makes it easy to purchase good value, comprehensive insurance. Members are also impressed with their back-up legal team.

They have a four-star rating on Trustpilot, with two-thirds of people who have written a Policy Expert Home Insurance review giving them a five-star rating. They receive positive feedback for the fact you can renew your insurance in less than 10 minutes and they offer a smooth process thanks to easy to understand instructions. Customers were also impressed by the fact their price was held for two years and they had the choice of a great range of optional extras at a reasonable price.

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Policy Expert Home Insurance Reviews
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The only reason I switched my home insurance was because of the cashback offer which they Policy expert declined. Never again
  sunnyk | 30 Jan 2017 Report Abuse
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Full policy details provided yet no cashback despite a successful original tracking. Don't fall for their high cashback amounts - better customer service out there.
  anandp | 26 Jan 2017 Report Abuse
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Declined cashback, avoid!! made the mistake of paying a few quid extra for this policy to get better cashback and lost out.
  DaddyOfDuty | 15 Jan 2017 Report Abuse
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Declined, although i have a policy with t hem.
  GazUK85 | 05 Jan 2017 Report Abuse
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purchase policy in full - no cashback even tracked
  choppybangbang | 28 Dec 2016 Report Abuse
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excellent communication and professional when dealing with any queries
  stefan1988 | 20 Dec 2016 Report Abuse
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Was declined after about 3 months for no reason
  mely281171 | 09 Dec 2016 Report Abuse
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I did have some issues receiving my cashback, but it was due to a series of errors between Policy Expert and Topcashback. When I queried it with Policy Expert, it was dealt with politely and efficiently and I duly received my cashback.
  jackislid | 01 Dec 2016 Report Abuse
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Absolutely zero stars, update on previous review after 9 mths of waiting cashback declined with no explanation. I do have insurance with them & have never had a problem with any other cashback deals from this site, so it is not as if I do not know about clearing cookies etc. Wish I had paid more attention to reading the reviews rather than just looking at the score! Unfortunately through pure frustration people are trying to help by rating 5 stars to get noticed with a negative experience which then skews the overall score. I will learn from that mistake ! Come on TCB it certainly appears more people fail than suceed with this lot. I am only glad that I will soon come to the end of my time with them . I certainly would never use again even if they were cheaper which theyre not generally ! Rant over lessons learned. ANYONE CONSIDERING THIS COMPANY BE AWARE
  firebelly | 26 Nov 2016 Report Abuse
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Haven't been paid any cash back yet why does it take so long?
  mary52 | 22 Nov 2016 Report Abuse
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DO NOT BOTHER ! Still waiting for a valid claim to payout after almost 9 mths ? TCB are investigating but no progress so far !
  firebelly | 21 Nov 2016 Report Abuse
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Brilliant. Good quote & quick payout
  Nathan1989 | 21 Nov 2016 Report Abuse
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I think I could have given 0 stars, but since I clicked one star this is what they will get. I rarely have any problems with topcashback and whenever I have a declined payment the reasons are "reasonable". For Policy Expert Home Insurance, my cashback got tracked but they never paid it. I paid more than their competitors were charging to get an insurance policy thinking cashback would be safe.
  almal03 | 18 Nov 2016 Report Abuse
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Purchased home & Contents 09 Apr 2015 no cashback no response five star con merchants
  louie | 18 Nov 2016 Report Abuse
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very quick payout! nice 1!
  roidster | 11 Nov 2016 Report Abuse
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Dont use if you want cash back - mine was declined, big con
  loadsofmoney | 08 Nov 2016 Report Abuse
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Do not use, do not honour cashback. 2 years running I have been declined cashback, currently seeking last year's cashback. If that wasn't bad enough, they keep phoning up to try and persuade me to renew. They do not know the word "No", they just keep phoning. Will never ever go with them again. You have been warned.
  poshcar | 28 Oct 2016 Report Abuse
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Policy did not track as apparently “Did not meet the terms and conditions set by the merchant”. No idea what this means. Very disappointed, price was more expensive than other companies but the £80 cashback would help to offset it. No and now I've a very expsensive insurance policy that makes me wonder if they'll wiggle out of any claim I have??? Avoid
  LTanne | 26 Oct 2016 Report Abuse
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Went through Topcashback,and they have declined it after waiting 5 months,I would NOT recommend them and wont be using them again ever
  eddersa | 26 Oct 2016 Report Abuse
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Very good service
  Skamble | 19 Oct 2016 Report Abuse
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A great company to be with and very fast to pay the Cashback. 5 Stars.
  concorde12 | 14 Oct 2016 Report Abuse
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Even though we purchased a new policy costing nearly 180 pounds with interest. They refused our cashback of £80. Lodged a complaint in July and still waiting 3 months later. Not very good and dreading f we ever have to make a claim. Stay well clear.
  Dnomyar73 | 13 Oct 2016 Report Abuse
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Shows £0.00 cashback for a period before payment is receivec
  Lawlerg | 10 Oct 2016 Report Abuse
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Bought policy, stayed on pending for ages, then declined and no reason given.
  ROBCOLD2002 | 07 Oct 2016 Report Abuse
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Fabulous customer service. Friendly, helpful and efficient. Will definitely stay with them. 5 Star service
  In_pink_shoes | 06 Oct 2016 Report Abuse
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