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Policy Expert Home Insurance Reviews

Policy Expert’s customer service comes in for high praise from TopCashback members who have purchased insurance from them through us, with some saying it is amongst the best they have encountered.

Others to leave Policy Expert Home Insurance reviews describe them as providing excellent communication and being friendly and helpful, whilst at the same time offering value for money insurance policies and fast cashback payout. Also mentioned are Policy Expert’s simple online form, which they say makes it easy to purchase good value, comprehensive insurance. Members are also impressed with their back-up legal team.

They have a four-star rating on Trustpilot, with two-thirds of people who have written a Policy Expert Home Insurance review giving them a five-star rating. They receive positive feedback for the fact you can renew your insurance in less than 10 minutes and they offer a smooth process thanks to easy to understand instructions. Customers were also impressed by the fact their price was held for two years and they had the choice of a great range of optional extras at a reasonable price.

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Policy Expert Home Insurance Reviews
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Didn't pay cashback, despite the visit date and time being on topcashback. Didn't use a code or anything like that, and cleared cookies before purchasing.
  bvmorris | 06 Aug 2016 Report Abuse
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Caashback tracked immediately then 6 months later, after a declined claim, they turn round and say TCB wasn't the referring website so I won't get £80. So how come it tracked then if TCB didn't refer it??!! Don't expect any cashabck.
  BigNige | 02 Aug 2016 Report Abuse
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yet another member whos' cashback is declined - will decide on a different company and policy next year
  olavs | 02 Aug 2016 Report Abuse
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Absolute con - The 'quote' was about £45 more expensive when clicking through from TCB than it was doing it directly. Chose not to bother - don't like deceitful companys.
  dawnie123 | 31 Jul 2016 Report Abuse
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Cashback denied. After 9 months they simply stated that it didn't meet their terms and conditions. No other explanation at all. I would be very cautious about expecting cashback from Policy Expert.
  Cozzard | 20 Jul 2016 Report Abuse
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Why are all of the useful cashback offers moving to BACS-only???? Not impressed.
  apilervetro | 18 Jul 2016 Report Abuse
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Took a few weeks to receive cashback but it eventually came. Absolutely over the moon with the service.
  Pam1234 | 14 Jul 2016 Report Abuse
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A quick payer / really impressed - thanks
  mrjoebloggs | 10 Jul 2016 Report Abuse
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Avoid, after 1yr 2mths of chasing for a valid cashback claim for £70 back, it was declined. I gave them all the correct information and after load of messages through TCB nothing. DEFINATELY AVOID.
  andrewrhian214 | 06 Jul 2016 Report Abuse
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No proper cashback available, so people who ever expecting these guys to provide any cashback DO NOT consider that,because they do not get paid.
  navos21 | 27 Jun 2016 Report Abuse
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Very dissapointed with Policy Expert, claim has been declined after a very long wait as the network has not identified ourselves as the last referral to the merchant’s site and this transaction. Email from tcb "if we have not been identified as the last referral, the merchant does not pay the cashback to ourselves so we are unable to pass this back onto you. Unfortunately, as this is the nature of cashback, we cannot guarantee that you will always be successful in retrieving your cashback, although we do strive to recover as many as the missing claims as we can." BEWARE...You have been warned!
  stewartn | 27 Jun 2016 Report Abuse
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Absolute rip off. Do not use. After 14 months of chasing a valid £65 claim as advertised. Wrongly declined. Originally they tried to fob me off with an approved much smaller cashback. Topcashback have been helpful, but they should ban these cowboys.
  derekjane | 23 Jun 2016 Report Abuse
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Cash back declined
  craighills11 | 15 Jun 2016 Report Abuse
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Saved £120.00 on Home & Contents Insurance quote then received £80.80 cashback. £200.00 saved just by changing, brilliant.
  laurenmenace | 12 Jun 2016 Report Abuse
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Cashback declined for no reason despite taking out a policy. will never use these again.
  nevkimbers | 04 Jun 2016 Report Abuse
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still waiting for cashback.
  nt1984 | 04 Jun 2016 Report Abuse
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Tracked at zero, a year on and nothing.
  AngelaJane | 29 May 2016 Report Abuse
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Just got message saying Cashback declined due to me visiting comparison site, Show me the proof of this statement or pay up the £80 owing. Terrible company, stay well clear. They dangle a "carrot" and then take it away once you are a customer.
  skylinedude | 19 May 2016 Report Abuse
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Been a customer since November 2015 and still have not received my cashback. Shall not be using this company again.
  skylinedude | 11 May 2016 Report Abuse
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After 7 months, Was declined £70 cashback, with the one line "Did not meet Terms and Conditions". I have re-read the T&C's I supposedly did not meet, and I did meet them 100%. Policy Home Expert are using high cashback offers as an enticement for you to take out a policy and will not honour the offer after you have. I will be taking this further. In the meantime, avoid. I will certainly not be renewing, or taking out another policy with them, and will be urging others to do likewise.
  vikjm1975 | 28 Apr 2016 Report Abuse
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policy expert top class insurance broker , will use over and over again .very good cash back deals
  jmpedro | 26 Apr 2016 Report Abuse
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policy expert top class insurance broker , will use over and over again .very good cash back deals
  jmpedro | 26 Apr 2016 Report Abuse
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Stay away! Still waiting - 1year still no payment. Poor communication and ignorant. When making a claim they refuse to send out a surveyer - STAY WELL CLEAR. Why are TCB still working with this affiliate? They are letting you and their customers down.
  res80 | 11 Apr 2016 Report Abuse
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They couldn't even give an online quote; no reason given ! (after spending ages finding out all the data that asked for)
  1871hoops | 02 Apr 2016 Report Abuse
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It took 9 months of hasteners, nudges and reminders before they paid up. I will be going elsewhere come renewal date!
  muttywhitedog | 01 Apr 2016 Report Abuse
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