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Policy Expert Home Insurance Reviews

Policy Expert’s customer service comes in for high praise from TopCashback members who have purchased insurance from them through us, with some saying it is amongst the best they have encountered.

Others to leave Policy Expert Home Insurance reviews describe them as providing excellent communication and being friendly and helpful, whilst at the same time offering value for money insurance policies and fast cashback payout. Also mentioned are Policy Expert’s simple online form, which they say makes it easy to purchase good value, comprehensive insurance. Members are also impressed with their back-up legal team.

They have a four-star rating on Trustpilot, with two-thirds of people who have written a Policy Expert Home Insurance review giving them a five-star rating. They receive positive feedback for the fact you can renew your insurance in less than 10 minutes and they offer a smooth process thanks to easy to understand instructions. Customers were also impressed by the fact their price was held for two years and they had the choice of a great range of optional extras at a reasonable price.

Policy Expert Home Insurance Reviews
	Using a comparison site (i.e. confused.com) showed policyexpert to be one of the cheapest, and with the added benefit of cashback via topcashback made it a no-brainer. However the quote on their website after clicking through TCB was DOUBLE my original comparison quote, totally wiping out the benefit of the cashback. Watch out for this, the cashback is not always going to save you money, always check other comparison sites, (e.g. comparethemarket, tesco compare, gocompare, ect.)
	bug_bloke \| 12 May 2014 Report Abuse
	Hi there, This should not be ocurring, did you alter any details when going direct to the merchant via TopCashback? If not, could you get in touch via a support ticket? We can then take a look into this for you. Kind regards, TopCashback TopCashback
	I took out the insurance in Sept 2013. Still waiting for any sign of cashback. Very disheartening...
	markruth1 \| 04 May 2014 Report Abuse
	Did not pay out any cash back. Total con. Positive reviews are obviously company employees writing fake reviews - all so similar and on the same day! AVOID!
	euan2711 \| 14 Apr 2014 Report Abuse
	Refused cashback despite valid policy number etc
	mj2150 \| 28 Mar 2014 Report Abuse
	Thats now 2 Claims declined with this Company, total con stay well clear and nothing to do with cookies etc as all other purchases have gone through no problem. Dont know how Topcashback let them away with this false advertising. Disgrace
	JAZZYBAZZY \| 25 Mar 2014 Report Abuse
	This was a major struggle to get anything back. Took out in September, did not track. Opened ticket nothing happened for months. E-mails to company and TCB produced no results. Eventually telephoned company several times, customer support saying it will be paid next week each time. It finally became confirmed then payable. However, it was £10 less than advertised. Considering this company was £60 dearer than my previous policy for the extra £20 it simply not worth the hassle. Moral is if it is cheaper than your present insurer without cash-back then go for it. If it is not then be prepared for a lot of e-mails and telephone calls chasing cash back. Unfortunately seems a bit of a trend lately with TCB items not tracking and not being paid by company's
	cagney \| 23 Mar 2014 Report Abuse
	I have just renewed again with this company- excellent service and polite staff
	aganchi \| 22 Mar 2014 Report Abuse
	Cannot rate policy expert too highly. Saved £25 on premium and got £74 cash back promptly paid for increased cover with the same insurer I was with before.
	tlc1 \| 08 Mar 2014 Report Abuse
	Very pleased with policy expert, brought house insurance, tracked at 0 as was stated for just over 8 weeks and then became payable today, would defiantly recommend this company
	Lfrost82 \| 07 Mar 2014 Report Abuse
	Bought policy on 30th Jan. Tracked a couple of days later. £ 74 became payable today :)5 Weeks all in all
	LaurencePulling \| 07 Mar 2014 Report Abuse
	Still waiting for cashback it is now a year since I took out home insurance thru topcashback
	Terriluis \| 06 Mar 2014 Report Abuse
	I had to open a support ticket and after months of waiting my cashback was declined!!!!!!!!!! I have a valid purchase and this retailer is a con-merchant. They also messed me around calling at times I said I was unavailable to check policy details. A complete waste of money - the policy was only competitive due to the cashback, which they have now conveniently declined. I would never recommend anyone to get tricked into purchasing from this merchant
	LoraineH \| 16 Feb 2014 Report Abuse
	I have been trying to get my cashback from this merchant since last April (2013) and they have finally agreed NOT to pay me!! £90 they promised, but delivered nothing. I used the cashback system properly and have done for a long time, taking care to read any conditions that may apply, but they say I do not qualify for some reason. As such, I will not be using them again and will not be renewing my policy either.
	Patrickk \| 14 Feb 2014 Report Abuse
	NO CASHBACK RECEIVED STAY AWAY FROM THIS ONE - WHY CAN'T TCB PROVIDE GUARANTEED CASHBACK??
	BigBoy100 \| 08 Feb 2014 Report Abuse
	Have noticed you can still lodge a claim if over a 100 days if tracked and disappeared after 100 days. You need to send a support ticket asking them to override the system. I am going to try this.
	Ridgehead \| 24 Jan 2014 Report Abuse
	Cashback tracked at zero, TCB said to wait 12 weeks and would convert to £60. Suddenly disappeared off my account and went to paid at 0.01. FURIOUS
	Sexycinderella \| 23 Jan 2014 Report Abuse
	So far I have nothing positive to report about this retailer. I was hounded on the telephone after making an online purchase - they bizarrely seemed to want to check things that I'd already confirmed online and kept phoning at times I had specifically asked them not to (whilst at work). Then, to add insult to injury, they STILL have not uplifted the cashback from £0.00 over 4 MONTHS since purchasing my policy. The annoying thing is I only purchased from them because the cashback made them competitive, and I'm still waiting for them to pay what they promised. I would not recommend this merchant at all and definitely will avoid them at all costs in future, regardless of promised discount/cashback.
	LoraineH \| 16 Jan 2014 Report Abuse
	Cash back ! Ha what a joke. Bought home insurance feb 2013, waited 90 days, nudged at least once a month, finally got a reply from them saying declined "order cancelled/returned". I didn't cancel and have NOT had my money back! What a ripoff DONT use this merchant !
	Jennymac24 \| 12 Jan 2014 Report Abuse
	Original purchase failed to track. Can't fault Policy Expert, they were prompt and courteous. TopCashback took months to sort it out despite Policy Expert confirming they had paid. Good value cashback and once confirmed was paid very quickly. I would certainly go with them again.
	Beastlee \| 20 Dec 2013 Report Abuse
	cashback received, very happy. called after i had quote online and i got the £90.00 online cashback. very helpful on the phone.
	susie1981 \| 19 Dec 2013 Report Abuse
	First time of using this merchant, and to be absolutely fair - they have surprised me! £91 and some pennies cash back on a home insurance policy taken out for circa £200. Where in earths name could I beat that!? Fantastic is all I can say.
	danielpbarnes \| 13 Dec 2013 Report Abuse
	would never use policy expert again took out a policy in April 2013 still waiting for cashback very poor would not recommend
	debsj \| 05 Dec 2013 Report Abuse
	Well I took out my policy in January 2013 , cashback tracked immediately but never became payable . After contacting policy expert this came payable in july 6 months later , however after 3 emails and replies promising my £10 M&S voucher I am still waiting! Up for renewal again in January , wonder whether I will be staying with policy expert ?
	\| 02 Dec 2013 Report Abuse
	Didnt track at all.
	SilverSaloon \| 27 Nov 2013 Report Abuse
	I have now received my cashback so please ignore my previous comment.
	anasati \| 22 Nov 2013 Report Abuse

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