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Policy Expert Home Insurance Reviews

Policy Expert’s customer service comes in for high praise from TopCashback members who have purchased insurance from them through us, with some saying it is amongst the best they have encountered.

Others to leave Policy Expert Home Insurance reviews describe them as providing excellent communication and being friendly and helpful, whilst at the same time offering value for money insurance policies and fast cashback payout. Also mentioned are Policy Expert’s simple online form, which they say makes it easy to purchase good value, comprehensive insurance. Members are also impressed with their back-up legal team.

They have a four-star rating on Trustpilot, with two-thirds of people who have written a Policy Expert Home Insurance review giving them a five-star rating. They receive positive feedback for the fact you can renew your insurance in less than 10 minutes and they offer a smooth process thanks to easy to understand instructions. Customers were also impressed by the fact their price was held for two years and they had the choice of a great range of optional extras at a reasonable price.

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Policy Expert Home Insurance Reviews
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Still waiting on cashback despite numerous nudges and messages to topcashback. This has been going on since October 2012. Make your own mind up about it. Not happy and probably going to go elsewhere for cashback if this is, as I expect reneged upon. Finding a LOT of the car insurers are trying to weasel out of paying up. We've got a few cars being insured and finding several are not playing the game!!! Is it really worth the trouble?
  Rkid1969 | 29 May 2013 Report Abuse
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Can't really comment on the quality of the service or product, as I gave up trying to obtain my "quote in 3 minutes" after half an hour. I could not get past the occupation boxes as there was no drop down menu and every time I typed anything in the box I got an error message telling me to choose from the list! Shame, as my visit was registered, so if I go back to it now it won't count for cashback
  charliebucket | 24 May 2013 Report Abuse
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Over 5 Months & no cashback, still tracking at zero. Raised a missing cashback claim over a month ago, but still nothing. Will not use this merchant again. May give another cashback site a try next time as they have cancelled their membership fee.
  | 12 May 2013 Report Abuse
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Have now made 2 attempts to complete a quote and each time the form decides I have a Flat not a Bungalow.
  dave2951 | 07 May 2013 Report Abuse
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Took out cover 3 days ago(paid in full) and no sign of tracking,cashback was reason i chose policy expert,anyway i dont want to risk not getting cashback,so i cancelled and are being refunded for policy,also if you generate a quote on website be prepared for telephone hard sell to convince you to take out a policy!!
  fanet | 04 May 2013 Report Abuse
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Wow - that was quick.Got quote through the website but had to call and arrange over the phone,was told they could honor cashback and it is payable after 1 month.Great work.
  garywalsh | 11 Apr 2013 Report Abuse
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Rubbish, my insurance was purchased back in Dec last year and after over 4 months its still zero. I will not use again for cashback.
  missylis | 11 Apr 2013 Report Abuse
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Cheapest price for house insurance PLUS £61.10 c/b. Great. Became payable after a couple of months.
  bri | 09 Apr 2013 Report Abuse
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Well, No complaints from me! paid out full amount at the time they stated. Recommended,thanks.
  HEATHBO | 20 Mar 2013 Report Abuse
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Received £71 cashback after 10 weeks. All good.
  rabb5it | 20 Mar 2013 Report Abuse
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Fast and efficient payment of cashback. Got paid less than 7 weeks after purcahse of policy. Good insurance cover too - recommmnded.
  devilish99 | 18 Mar 2013 Report Abuse
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Paid £60 for contents insurance and got £61 cash back and £10 M&S voucher,don't get much better than that!!
  genghis | 12 Mar 2013 Report Abuse
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I have used them last year (2012) for our Home Content Insurance. They delivered what they promised. So I cannot really complain.
  honzaO | 12 Mar 2013 Report Abuse
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As with several others, still waiting for cashback after seven months! Can't understand why with all the negative feedback TCB still promotes this merchant. Seems like a big con, be warned. As the saying goes,'if it seems too good to be true, it generally is'.
  smeegle608 | 24 Feb 2013 Report Abuse
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No cashback received, now five months and still no response from merchant. Will not be using again.
  deadbeat76er | 16 Feb 2013 Report Abuse
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Cannot understand this site, some reviews are good and some poor. I have been trying to get 2 house/car for 8months. Oh well will go somewhere else this year so stuff them!!!!!
  phewjustintime | 16 Feb 2013 Report Abuse
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Bought home insurance in September and cashback was paid out before the 3 months validation period. Although I had to contact them for the M&S voucher which was part of the cashbk offer, they responded very promptly and sent out the voucher via email quickly. Overall, I have been happy with the policy I bought, the cashback experience and their customer service. Will surely consider them when it's time for renewal.
  jen1610 | 11 Feb 2013 Report Abuse
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Cashback promised to get £61.50 still waiting! BE WARNED impossible to make a claim! Being a Chartered Electrical Engineer they told me it was my own fault even though I tested the washing machine & freezer and they failed so through no fault of my own they refused to pay out reported to the financial ombudsman!
  andielec | 21 Jan 2013 Report Abuse
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Still waiting 7mths for cashback, rubbish service.
  phewjustintime | 20 Jan 2013 Report Abuse
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I have been waiting 10 months for cashback from Policy Expert. A total scam and waste of time....
  | 14 Jan 2013 Report Abuse
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I answered all the questions, and gave my name, address and email. Because I did not wish to give my phone number at this point, I wasn't able to get a quote!
  | 11 Jan 2013 Report Abuse
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After waiting several months the cashback never tracked. Please beware that Policy expert will use underhand tactics to avoid paying out cash back!!!
  roskamay | 29 Dec 2012 Report Abuse
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Tracked and paid out in quick time. Policy was good value for money.
  amphion | 28 Dec 2012 Report Abuse
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Tracked and paid out exactly as per how the system promises - tracks at first at zero, but when confirmed (on schedule)moved to payable instantly. Well pleased
  tidsthecat | 22 Dec 2012 Report Abuse
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Its really not worth waiting over 8 months for the cashback which is yet to arrive .Never again!!!!
  | 10 Dec 2012 Report Abuse
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