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Sainsbury's Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Sainsbury's Groceries. Log in to review
Sainsbury's Groceries Reviews
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Becoming a waste of time
It would be nice to say I was getting cashback from Sainsbury's. In truth, I was until just a few weeks ago. Then something changed, manifesting in the new "minimum basket of £45", which I tripped over. Since then, even getting orders tracked in the first place has been considerably more miss than hit. Considering how well this cashback has been working over the last year or so, it is quite disappointing to see this fall-off in performance. I will continue to order from them, and raise the necessary claims with TCB, until this is sorted out.
  Dave0564 | 03 Sep 2024 Report Abuse
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Sainsbury's home delivery
Very pleased with my prompt cashback
  susan blockley | 17 Aug 2024 Report Abuse
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No problem
Clear your cookies occasionally to ensure tracking
  Benghazic | 15 Aug 2024 Report Abuse
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Doesn't pay
New customer to their site, didn't use a voucher or anything just did my shop and that was that. Came back with lies so they don't have to pay.
  kcass29 | 14 Aug 2024 Report Abuse
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Upset customer
Disappointed to not receive cash back from my last Sainsbury’s food shop. The first time this has happened to me through top cash back.
  172Rkite | 07 Aug 2024 Report Abuse
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Upset customer
Disappointed to not receive cash back from my last Sainsbury’s food shop. The first time this has happened to me through top cash back.
  172Rkite | 07 Aug 2024 Report Abuse
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I don't even know why they are still a brand on TCB
I've just had about 15 missing cashback claims declined by Sainsburys. I've had about £40 worth of cashback untracked or declined. It used to work perfectly and now suddenly many people using TCB are having all their cashback declined. Its ridiculous
  davey_c80 | 01 Aug 2024 Report Abuse
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Good
Not the highest cashback of the supermarkets so dont use Sainsbutys as much as the higher paying supermarket but most of the time they do pay the cashback owed, only once tried to decline but eventually paid it and havent tried to decline since, unlike some of the other big supermarkets who decline the cashback every time for no reason.
  Lillyharry1 | 30 Jul 2024 Report Abuse
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Poor system with Sainsburys
I, too, am having problems getting the cash back. Was okay until recently and now, for the last few weeks (even though I cleared the history) they have not paid out.
  Member123660203140 | 18 Jul 2024 Report Abuse
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Cashback declined for the 3rd successive shop
What's going on? Why do Sainsburys keep declining cashback. I know they claim that TCB isn't the last channel to sale, but that's not true.
  BruceLT | 17 Jul 2024 Report Abuse
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Cashback declined for the 3rd successive shop
What's going on? Why do Sainsburys keep declining cashback. I know they claim that TCB isn't the last channel to sale, but that's not true.
  BruceLT | 17 Jul 2024 Report Abuse
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No problem
No problem as long as you clear your browsing history and cookies regularly.
  Benghazic | 15 Jul 2024 Report Abuse
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Good when it pays
Not sure why I had so many declined Sainsburys cash back
  N Clapham | 04 Jul 2024 Report Abuse
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Becoming more reliable
After some 2 years of difficulties, Sainsburys have finally got their cashback act together: purchases track fairly promptly, with far less need to claim than before, progress to payable seems timely. Now quite happy.
  Dave0564 | 13 Jun 2024 Report Abuse
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No cashback recently
Not sure how cashback is earned but have had none since March although internet shopping regularly
  jayemtee | 10 Jun 2024 Report Abuse
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never tracks and they decline every missing cashback claim
I have used Sainsburys every week for well over 3 years but this year the cash back no longer tracks. so every week I have to submit a missing cash back which then gets declined, claiming that top cashback was not the last channel of sale (which it is) and that I've used a voucher code (which I haven't). disgusting behavior from Sainsburys, if they no longer wish to participate in the Topcashback scheme then they should be removed.
  TarnyaHSmith | 03 Jun 2024 Report Abuse
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Cashback
Very happy with the way top cash back works and monies are usually paid within 24 hours will certainly recommend this company.
  Sandra80 | 30 May 2024 Report Abuse
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Not playing ball!
While Sainsbury tracked and paid correctly to start with, they seem to have had a change of heart! My past 11 groceries shops have not only NOT tracked but they turned down every of my claims. Yet I've done everything by the book. Very disappointing.
  GH1SLA1NE | 30 May 2024 Report Abuse
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Great
They pay the cashback every time even though I use a gift card.
  mattivxx | 29 May 2024 Report Abuse
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No Cashback
The merchant claims that the purchase was not tracked. Declined my claim.
  Andy03 | 21 May 2024 Report Abuse
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Fails to Track every single time
I get a Sainsbury's home delivery about 3 times a month. Not one order has tracked since February this year. 3+ months of deliveries that haven't tracked. Not even sure why this retailer is still on TCB looking at all the negative reviews.
  davey_c80 | 21 May 2024 Report Abuse
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Very Seldom Payout, if ever!
Very Seldom Payout, if ever!
  garyafreeman_bt | 20 May 2024 Report Abuse
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Good cashback offered for Sainsbury's Groceries
Great that they're on here too, as I buy from Sainsbury's regularly also.
  BeautybyYvonne | 19 May 2024 Report Abuse
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Home Delivery
Always late with cashback, but on average it comes through.
  1519339 | 10 May 2024 Report Abuse
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Excellent
money back off my shopping always a good deal with prices rising as they do once it has cleared easy to get money back as a voucher
  catsgranny | 07 May 2024 Report Abuse
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