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Get up to £11.00 of your purchase back
when you shop with Sainsbury's Groceries
Sainsbury's Groceries Reviews
Reviews and experiences from TopCashback members who have shopped with Sainsbury's Groceries.
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Sainsbury's Groceries Reviews
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Purchases not registered
I shop weekly with Sainsburys but the purchases have only been recognised once and that was after I complained about missing items.
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Barbie007 | 19 Feb 2023
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Rarely works. Mostly rejected
Always have problems with Sainsburys on Topcashback. I have no issues with any other companies. When I ask about missing cashback I get worthless responses
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pgilleece | 12 Feb 2023
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Not bad cash back. Could be a bit more though.
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SusanSimmill | 08 Feb 2023
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I haven't received my cashback from the last 2 online shops I have completed.
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Carolynmorris463 | 08 Feb 2023
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Never tracks! Sort this out TopCashback
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ppicton | 07 Feb 2023
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I always use TopCashback when doing my Sainsbury's shop. From the higher new customer amount to the existing customer cashback, it has always worked well.
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allanswindells | 07 Feb 2023
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Hardly ever tracks correctly, have to do a manual claim on most transactions and I get possibly 1 in 5 that actually pays some cash back. Simply not good enough!!
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abrind | 03 Feb 2023
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Don't expect cashback. it's really a lottery whether it arrives or not
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mikeo111 | 01 Feb 2023
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Happy shopping experience!
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krisyeunguk | 31 Jan 2023
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Very bad. I have to make a claim for missing Cashback for Sainsbury’s groceries every single week!
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CashmereCat | 31 Jan 2023
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Improving, but capture of purchases is still unreliable. I would far rather be awarded my cashback "within a day" than have to raise a ticket (and then wait months). While I have had issues with some merchants, Sainsburys is the only one when I feel I need to keep records of what has tracked and what hasn't.
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Dave0564 | 17 Jan 2023
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never tracks, haven't had any of my missing cashback claims paid, they are open forever
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watkinsonbea | 16 Jan 2023
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Much faster than other retailers!
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SamanthaHardingUK | 16 Jan 2023
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Cashback doesnt track - need to manually claim. They eventually ALL fail, and we buy there twice a month - i have no idea what's going wrong
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mannis05 | 14 Jan 2023
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does not appear have to make a claim each time and all for at least min amount have been queried with long payment delays
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mikey7 | 10 Jan 2023
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Have had to lodge a claim for missing cashback for nearly all the orders I've placed with them.
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Flamborough | 08 Jan 2023
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Great customer service good top cash back.
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SusanSimmill | 28 Dec 2022
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Cash back never tracks with Sainsburys. I always have to raise a customer service request
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Kegerton1 | 28 Dec 2022
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Having problems with Sainsbury orders not tracking ,have to claim every time
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charlie208 | 19 Dec 2022
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Improving. The backlog of outstanding claims has been cleared, though a number were declined for reasons outside my control. The tracking of the order in the first place remains an issue - I would expect something better than less than 50% from a major national retailer. The plthora of cashback rates available, and the frequency with which they change, is also unhelpful.
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Dave0564 | 17 Dec 2022
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It was great and good services by sainsbury
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Rana Aman | 15 Dec 2022
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