Get up to £81.00 of your purchase back when you shop with ScottishPower Boiler Care
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Get up to £81.00 of your purchase back
when you shop with ScottishPower Boiler Care
ScottishPower Boiler Care Reviews
Reviews and experiences from TopCashback members who have shopped with ScottishPower Boiler Care.
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ScottishPower Boiler Care Reviews
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No Customer Service available !!!
When signing up to ScottishPower's boiler insurance, Scottish Power confirmed to me by email that I am insured. But when I wanted to claim, it turned out that my insurance account was not even set up. They lost my insurance sign-up.
It took me approximately 10 emails to their Customer Service, but they constantly refused to assist me.
Finally, I got offered a £100 compensation and they assured me: "We will take this on board and make sure that the relevant changes are made to the customer service."
This assurance obviously did not get acted upon, because their customer service even worsened from then on.
Subsequently, I did not even get any reply at all to 4 out of my 5 emails to Scottish Power's Customer Service. This is a failure rate of 80%.
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dandammann | 08 Sep 2024
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Very poor from the beginning. No tracking. Didn't get confirmation of the policy for several months. Couldn't get a boiler service for a while. Thanks to TCB for getting me the payout.
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MartynW | 05 Feb 2023
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Not great takes too long with payout and you can only take out one product so why advertise
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Member1270008685218 | 10 Dec 2022
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Cashback declined, there's no valid reason why.
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RikF | 17 Nov 2022
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It took 9 months to receive the cashback! Dreadful.....they're quick enough to hike energy bills but not to pay out cashback.
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sallyport | 12 Oct 2022
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Payout was declined for no reason and claim ongoing for over a year now... Won't use them again...
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SBrandley | 04 Oct 2022
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Extremely poor service,my boiler has not been serviced after eleven months into the contract and they have so many get out clauses with the repair on heating components,it’s makes the plan useless
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daytona955 | 07 Jun 2022
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payment still showing as pending 7 months since policy purchase - useless
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smirch | 03 Jan 2022
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Do not bother with this provider they will not pay out at all
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Chris7481 | 14 Aug 2021
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Terrible! Been pending for 9 months and now declined.
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Tonyarosey | 11 Jul 2021
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good, but if telephone calls are also taken then it will be excellent
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VIVEK7000 | 25 Feb 2021
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Boiler cover ordered in January, it's now July and still waiting for payment.
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scotsann | 14 Jul 2020
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Payment tracked immediately, but still pending payout since July 2019, and we're now at February 2020!
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rachaelk | 15 Feb 2020
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Bad as did not work first time then they reduced their rate and the second time took ages before they paid out
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kandrewbell | 09 Feb 2020
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Good to be offered promotions like this.
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ramsayj1 | 06 Feb 2020
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Great cover and really quick payout too!
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plentymorefish | 28 Apr 2019
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Cashback links don't work, it asks you to contact them instead
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justinmk | 26 Apr 2019
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Excellent. Got exactly what was offered.
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Lbarton76 | 03 Feb 2019
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