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Sky Broadband Upgrades Reviews

Reviews and experiences from TopCashback members who have shopped with Sky Broadband Upgrades. Log in to review

Sky Broadband Upgrades Reviews
	10 months gone and no cashback received, have nudged and messaged TCB since the 6 months period went by and now a reply at 10 months. Response was that Sky had declined it, the reason for declining is unknown to TCB. Very poor service, will continue with the claim tho as its £60 owed still! Will not use again.
	scottnchar \| 28 Aug 2013 Report Abuse
	7 months and still waiting. Ridiculous
	andylloyd \| 22 Aug 2013 Report Abuse
	Seems like I'm not alone. Been waiting 9 months for the cashback. I upgraded to Sky Movies following the procedure detailed to the letter. Cashback tracked and confirmed at £0.00 but has never changed or become payable.
	claritania \| 16 Aug 2013 Report Abuse
	It's been over 6 months and my cash back is still at zero. The only reason I took the deal was for the cash back! :(
	Cherry88 \| 13 Aug 2013 Report Abuse
	This is the second time the cashback has tracked but never got any cashback from sky
	susangilbertson \| 06 Aug 2013 Report Abuse
	Stay away from this retailer!! listen to the warnings others have posted. I also did not get my cashback from sky. This is an unregulated industry and you have no protection under consumer law. I strongly recommend you don't buy through topcashback. I did get my money after threatening legal action, but it was a long, hard slog....Stay clear!
	\| 04 Aug 2013 Report Abuse
	Added Sky Movies package on 03 November 2012 with promise of £30.30 cashback after 6 months. Seemed a reasonable incentive to add Movies to my existing package. Cashback confirmed at £0 shortly thereafter. However, 8 and 1/2 months later still awaiting conversion into any actual cashback amount! Seems like my Sky movies option will be cancelled once the year is up!!!!
	fulhamfan \| 23 Jul 2013 Report Abuse
	I've been waiting for 9 months now and despite chasing, still no sign of the cashback. I wished I'd never bothered...
	SSP \| 12 Jul 2013 Report Abuse
	I am really angry, that for those of us that have the whole bundle plus multi-room do not get any cash back. I am going to look around today for other providers, I pay enough, so I will see what offer there is. Everybody wants to earn money & also save money & if other companies are going to offer money back, then I am silly not to take it on. Cashback is really good , but if companies did do cashback for existing customers. My question is for you, is that fair?
	Anita263 \| 10 Jul 2013 Report Abuse
	4 months, still waiting for cashback ,what a con.
	wton \| 08 Jul 2013 Report Abuse
	Ordered November 2012, didn't change from pending to confirmed until I queried six month later and now after 8 months I am still waiting for payment
	Sitandspin \| 07 Jul 2013 Report Abuse
	Still tracking at zero after more than a year.
	\| 07 Jul 2013 Report Abuse
	Complete con. I wouldn't trust Sky to honour any cashback claims if I were you. 14 months later and with monthly nudges sent, I still haven't received the full amount...
	\| 07 Jul 2013 Report Abuse
	Ordered Broadband and Phone service through cashback as to upgrade I would get 85.25 back on cashback..in February .well today the cash back went from 85.25 pending, to 00.00 payable ...seems like the cashback offer was just a con. i will now be reviewing my sky package..if they cant pay then i will look to take my custom else where.
	srandall88 \| 04 Jul 2013 Report Abuse
	was told 13 weeks waiting for cashback in march it is now July and still have not received cashback....dont bother
	\| 03 Jul 2013 Report Abuse
	Although Sky offers incredible quality of product, their offers to existing customers are based on fabrication. You will NOT receive the 6 months free service, while also NOT receiving you cashback after a 6 month wait, aided by Top Cashback who prompt you to be patient. A terrible service all around.
	\| 29 Jun 2013 Report Abuse
	Finally have received my cashback after a full 8 months !!! Had contacted topcashback about 4 months after purchase as Sky still hadnt confirmed. Was told they were having issues with Sky and to give it another 2 or 3 weeks. About 4 weeks later it was confirmed, however took 8 months in total before it became payable. Very poor service, worst company I have dealt with via cashback
	geriw \| 25 Jun 2013 Report Abuse
	Finally after waiting many months, since October 2012, and believing that no cashback was ever to come for my upgrade I finally have just requested a nice amount to be paid in to my bank account. Thanks Topcashback and Sky, a long wait but it got there in the end.
	alphaomega \| 19 Jun 2013 Report Abuse
	Upgraded to SKY+HD in October 2012. Tracked immediately. Transaction confirmed in April 2013. Finally became payable today. £101 cashback. It took much, much longer than expected!! I raised a support ticket but I'm not sure how much it contributed to the situation being resolved! Good luck to everyone who is waiting for Sky cashback to come through. Be prepared for the long haul!
	CCTRIM \| 19 Jun 2013 Report Abuse
	2 separate existing customer upgrades - Sky Sports and ESPN - contracted in March 2013. Neither has tracked nor elicited any kind of response from Sky. Very disappointing, not least as these were supposed to generate £25 Cashback but also due to lack of feedback after 3 months waiting.
	\| 15 Jun 2013 Report Abuse
	Upgraded nearly 8 months ago with a cashback of £30.30 for movies for existing customers. 8 months later and it is still on confirmed at £0.00.
	bugsy2009 \| 15 Jun 2013 Report Abuse
	Awful. Purchsed on 2 December - over 6 months later stil tracking at £0 confirmed.
	chrisowens82 \| 14 Jun 2013 Report Abuse
	Awful Awful Awful never again!!! 14 months and nothing stiill!!
	ape \| 11 Jun 2013 Report Abuse
	I ordered broadband and phone as an existing customer in November 2012, It is now JUNE 2013 and I still have not received my cash back. It has tracked as £85.85, but STILL months later has not become payable. TOTALLY FED UP! Sky as soon as my year is up, I am OFF!
	joweir \| 01 Jun 2013 Report Abuse
	I got sky talk & broadband in jan and still waiting for cash back :( Poor service!!
	stacey23uk \| 01 Jun 2013 Report Abuse

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