Get up to £140.00 of your purchase back when you shop with Sky Broadband & TV Join TopCashback Free
Get up to £140.00 of your purchase back
when you shop with Sky Broadband & TV

Sky Broadband & TV Reviews

“Unbelievable — amazing service and products bought, and the fastest cashback ever” is how one TopCashback member described their experience after choosing to write a Sky Broadband review. They are far from being alone in singing the retailer’s praises as you will find plenty of other positive remarks in the Sky Broadband reviews below.

Most of the praise is reserved for how quickly members received their cashback, with some of the feedback including “tracked fine and paid out earlier than expected”, “fast tracking and, unbelievably, paid within weeks of service going live”, “tracked quickly and was also paid much faster than suggested” and “I have never had a problem receiving any cashback from Sky — very prompt”. While there is some negative feedback regarding cashback, you will also find comments praising Sky for their products and customer service. Take a look below and you will see remarks such as “first class product and service” and “best broadband supplier”.

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Sky Broadband & TV Reviews
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Still waiting for a payout since June '15, and for some reason it wont let me issue a Support Ticket in order for tcb to chase it up! It takes me to the screen that says, "Please make sure that you do contact us if your transaction has not progressed to payable after this time has passed and then we should hopefully have an update for you" but then it only give a button to go back. How can I claim my money?
  chrism87 | 03 Jan 2016 Report Abuse
 
Hey, It does look like this is now payable in your account. I am sorry this took longer than expected but I am glad this has now progressed for you. Best wishes, TopCashback Support

TopCashback
 
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had problems with my account but topcash team sorted it for me thanks to all who helped
  rosling | 30 Dec 2015 Report Abuse
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Hassle free fastest paying
  robmaddock71 | 30 Dec 2015 Report Abuse
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Haven't received my cash back yet, well and truly passed the estimated date for payment.
  paymenow112233 | 27 Dec 2015 Report Abuse
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love sky good service there the best
  | 26 Dec 2015 Report Abuse
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love sky good service there the best
  bluebell80 | 25 Dec 2015 Report Abuse
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Appalling. As with pervious reviewer, put 5* in to ensure it gets read. Swapped 4 month ago with TCB. Initial payout date was 12 weeks, then 18 and now 26! Really would not expext anyone to hold their breath on payout. Clear TCB are not willing to chase Sky on this, won't be using TCB for switching again with this sort of delay
  YoungJF | 24 Dec 2015 Report Abuse
 
Hey, I can assure you the estimates will only change if we have reason to believe your cashback will take longer than originally expected. This is to give our members the best idea of when to expect their cashback. I do understand waiting for cashback can be frustrating but as soon as we have it we will pass this on to you. Best wishes, TopCashback Support

TopCashback
 
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Again only rating 5 stars so this will be seen! Waited 22 weeks! Still no cash back! TCB should not be using this merchant! Lure us in with great deals and dont hold their end of the bargain!
  | 23 Dec 2015 Report Abuse
 
Hey, Your cashback has not been declined therefore there is no reason to believe you won’t get this. Contract related transactions can take a little while to be validated but we will always pass this cashback on to you once we are paid. Best wishes, TopCashback Support

TopCashback
 
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26 weeks until payment, bit of a waste of time.
  MISTYMCNOODLE | 21 Dec 2015 Report Abuse
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I have gone past my 18 week point and still not received my cash back, will not be doing this again!!!
  Jo83 | 20 Dec 2015 Report Abuse
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a little slow but worth it customer services were brilliant.?
  ginger1965 | 18 Dec 2015 Report Abuse
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Ordered in July. Didn't track so needed to raise claim. Claim accepted, still waiting for payment. Not happy
  martanio | 18 Dec 2015 Report Abuse
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i've been waiting 16 weeks for cashback, not happy
  thebutton | 17 Dec 2015 Report Abuse
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Been waiting since August 1st for the payment. Tracked quickly but still waiting for the money to become payable!!!
  euceaka | 16 Dec 2015 Report Abuse
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Upgrade to family bundle actioned within hours, cashback tracked correctly and was paid in a couple of weeks which was far quicker than I expected. Excellent experience!
  elizabethfenner | 07 Dec 2015 Report Abuse
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Cashback went payable but even though I put in a payout request it is just stuck on "waiting to be processed" so don't bother people.
  | 06 Dec 2015 Report Abuse
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very good and will tell frends
  Alan5168 | 05 Dec 2015 Report Abuse
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only got half of cashback still waiting on rest
  | 05 Dec 2015 Report Abuse
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Fraudsters plain and simple!! Upgraded through Existing Customers link in June and tracked for £110 until a couple of weeks ago when it changed to New Customers. I smelt a rat and as I suspected Sky have declined my Cashback. Annoyed just doesn't come close. Appalling TC Customer Service and cannot stay with them afte this.
  Kmcq14 | 29 Nov 2015 Report Abuse
 
Hey, I can see you have lodged a claim for this and I do hope we can overturn this decision for you. Best wishes, TopCashback Support

TopCashback
 
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slow payout...14 weeks an still waiting.
  | 22 Nov 2015 Report Abuse
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12 months payout time
  MikeCracknell | 22 Nov 2015 Report Abuse
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Like many others, cashback was declined for no reason. A lot of bad press just lately, so another company heading for administration perhaps...
  notahappybunny | 20 Nov 2015 Report Abuse
 
Hey, I am sorry your transaction has been declined. As well as an eligible transaction taking place we also need to be related back as the last referrer of the purchase. I can see you have lodged a claim for your transaction and we will therefore try our best to overturn this decision. However, it wouldn’t be fair for the merchant to pay this cashback unless we were the referrer of the purchase. Best wishes, TopCashback Support

TopCashback
 
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Shame on TCB continuing to plug this as great. Be advised cashback will take over 5 months.
  | 20 Nov 2015 Report Abuse
 
Hey, This merchant does have a validation period that has to pass I am afraid. As soon as this has passed and the merchant has confirmed and paid for the cashback we will progress the transaction in your account. Best wishes, TopCashback Support

TopCashback
 
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What an excellent deal! Not only did I get a free TV with my Sky package, I then got £120 through TCB! Very pleased. Decent payout speed too.
  | 19 Nov 2015 Report Abuse
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Poor, well over the eighteen weeks estimated and no further forward. Contacted tcb and must wait longer. One thing with an alternative cash back site is they do chase things up a lot quicker than tcb.
  | 17 Nov 2015 Report Abuse
 
Hey, I can assure you we do chase payments where we can but we do give estimates of payments rather than deadlines. I can assure you as soon as the merchant has paid for the cashback we will pass it on to you. This can take a little time for contract related cashback as they tend to have a validation period that needs to pass first. Best wishes, TopCashback Support

TopCashback
 
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