Get up to £68.25 of your purchase back when you shop with Tesco Phone Shop Join TopCashback Free
Get up to £68.25 of your purchase back
when you shop with Tesco Phone Shop

Tesco Phone Shop Reviews

Reviews and experiences from TopCashback members who have shopped with Tesco Phone Shop. Log in to review
Tesco Phone Shop Reviews
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Poor customer service from this retailer and am still awaiting cashback more than 6 months now. Suspect cashback will not be paid. Very disappointed.
  | 12 Jan 2013 Report Abuse
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Beware do not pay!Beware do not pay!Beware do not pay!
  LeeW | 31 Dec 2012 Report Abuse
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Beware do not pay!Beware do not pay!Beware do not pay!Beware do not pay!Beware do not pay!Beware do not pay!Beware do not pay!Beware do not pay!Beware do not pay!
  LeeW | 31 Dec 2012 Report Abuse
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BEWARE DO NOT PAY!
  LeeW | 31 Dec 2012 Report Abuse
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I was about to order one of these but after reading the reviews i think i will find another provider! I can understand a few issues but it appears to be the majority.
  | 29 Nov 2012 Report Abuse
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Tesco don't pay watch out!!
  smij29 | 14 Nov 2012 Report Abuse
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Do not attempt to purchase a phone from Tesco Phone Shop. They are absolutely useless.
  | 14 Nov 2012 Report Abuse
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Over 5 months and my claim has been rejected. I only bought through tesco phone shop because of this cashback could have got a better deal elsewhere. Why are topcashback still allowing them to advertise?
  mrshmfc1975 | 07 Nov 2012 Report Abuse
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Tried to purchase a mobile phone via Tesco Mobile Phone Shop (operated by 20:20 Mobile). Website error did not allow me to complete the purchase, and customer services could not progress the order.
  | 02 Nov 2012 Report Abuse
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Nothing good to say about this one.
  ciL8LeteNOl1 | 06 Oct 2012 Report Abuse
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3 Months still awaiting cashback for mobile phone contract! VERY VERY POOR AND NOT JUST TESCO PHONE SHOP BUT TESCO AS A COMPANY IN FULL. PEOPLE ARE CATCHONG ON TO YOUR UNFAIR TRADING TACTICS - THATS WHY YOUR PROFITS ARE DOWN! BEWARE AND LOOK ELSEWHERE.
  LeeW | 03 Oct 2012 Report Abuse
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Still no sign of my cashback from a claim filed at the start of June! I would not have used Tesco Phone Shop were it not for the cashback offered. Avoid.
  kg1794 | 21 Sep 2012 Report Abuse
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Bought O2 contract via Tesco - not tracked. Having to make a claim. Not a good expereience. First retailer I had to chase to get cashback.
  brookingfootball | 16 Jul 2012 Report Abuse
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Terrible, will not renew with them. Completely agree with previous comments about website crashing whilst simultaneously telling you cashback is only available on internet deals. I managed to complete transaction in the end, £100 cashback tracked but was then reset to zero and declined with no explanation.
  | 12 Jun 2012 Report Abuse
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It's too good a deal so the the service provider 'declines your purchase' at the end of the checkout - so why offer the deal in the first place? By not completing, Tesco Mobile just makes this punter angry. This punter tells all his mates not to use Tesco Mobile. Eventually the Directors of Tesco Mobile who show such contempt for the customer will get sacked. Serves 'em right. BOYCOTT TESCO MOBILE and get a useless Fat Cat sacked! Spread the word.
  Take_the_Money | 31 May 2012 Report Abuse
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finally have recieved cashback it was supposed to be paid in december looks like top cashback finally delivered thumbs up.........
  | 26 May 2012 Report Abuse
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Tesco have failed to push this along. I have been waiting for almost six months now to receive cashback. Would not recommend. Tesco seem to fail to realise that this impacts on their brand name. I wish they would sort it out.
  | 22 May 2012 Report Abuse
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Absolutely shocking! 6 months passed, no cash back payout. Estimated date passed too. Poor poor cash back experience, would not recommend using this retailer if cash back is what is swaying your opinion.
  JoeSpur | 16 May 2012 Report Abuse
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nothing givin after over 6-months, ask to fill in lots of information but still rejected. very poor experience.
  Shorty32 | 26 Apr 2012 Report Abuse
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Just curious as to what this covers. Is it a new handset on a pay monthly contract or no, it seems to contradict itself in the terms.
  11320614520 | 11 Apr 2012 Report Abuse
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Just a note surrounding the many Tesco Mobile "I never got my cashback" comments below.... The post does clearly state that ** Tesco Mobile is not included in cash back offers **, hence why your orders crashed. Tesco Phone Shop sells a range of networks, not just Tesco Mobile. Cannot fault Tesco Mobile; best network I've ever been on, friendly UK call centres, knowledgeable staff, excellent deals, reliable signal and no cold calling. Thumbs up.
  Likearash | 15 Mar 2012 Report Abuse
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Didn't track initially but once I'd reported this it only took a few days to get sorted.
  Bradders13 | 31 Jan 2012 Report Abuse
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Brought iphone 11th jan, received on 13th, faulty touch screen. called customer service 14th, was told they will send me a return envolope and the handset will be replaced. the envolope arrived 19th jan, sent it back the same day before 2pm. called them today 24th jan to ask whats happening, customer rep (Tony) was very rude and eventually cancelled the contract. Hope i get my money back without any charge. Beware of Tesco Mobile.
  khasruuk | 24 Jan 2012 Report Abuse
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After nearly a year, I received my cashback payment today!!
  kaytekeun | 19 Jan 2012 Report Abuse
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First Purchase with CashBack - It is Great !
  | 18 Jan 2012 Report Abuse
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