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The AA Reviews

Reviews and experiences from TopCashback members who have shopped with The AA. Log in to review

The AA Reviews
	Tracked in October when I bought home contents insurance, confirmed shortly afterwards, but still not paid. Tomorrow is April.
	\| 31 Mar 2012 Report Abuse
	Waiting since October 2011. Utterly unacceptable both on the part of the AA and TCB. If I had known it would take so long I would have gone elsewhere; and next time I will.
	\| 30 Mar 2012 Report Abuse
	After d waiting forever, and despite it appearing in my account as tracked, the cashback was denied. I will be giving this one a miss in the future, I'd suggest you do the same, unless it's a good deal WITHOUT cashback.
	Ollie_D \| 28 Mar 2012 Report Abuse
	Purchased in Oct 11. Cashback has tracked, but still awaiting payment. Please don't consider AA cashback as reason to purchase from them. I have no confidence it will be paid after all this time. All I can do is sit and wait!
	kjk2602988945 \| 28 Mar 2012 Report Abuse
	Took out home insurance 9 nov cashback has tracked at £38.38 confirmed for 2 months however still not paid very disappointed, tried to chase via TCB but link states that as it is over 100 days since purchase they cant chase up.Surely not, TCB dont let me down !!!!!!you havent before, I wont use the AA again
	PANDYPOO \| 27 Mar 2012 Report Abuse
	Avoid at all cost. Tracked showing cashback amount of £00 made enquiry cashback altered to the correct amount £35.40. As soon as it became payable reduced to £00 again.Come October the AA have lost a home emergency insurance customer for sure.
	keegan \| 17 Mar 2012 Report Abuse
	Absolutely the worst cashback service I've had yet, 11 months now and no cashback. No effort to contact me by TCB, and no sign of them making any movement with the AA to get me my £50 cashback. Utterly awful service.
	onlypadog \| 17 Mar 2012 Report Abuse
	Took out max cover joint policy, on the basis of £50 cashbook offsetting the cost a bit. Cashback traced fine until approaching payment due, when changed to £0. TCB been brilliant about chasing them, but end result refusal. Put me off using AA again in principle - bad form,lacking integrity
	Pegspurse \| 15 Mar 2012 Report Abuse
	Cashback tracked but did not pay. Complained, reinstated, and then declined again. Don't bother unless it's cheapest anyway, as I followed all the rules as usual!
	enbee \| 15 Mar 2012 Report Abuse
	this is the longest I have waited for cashback, bought breakdown insurance in sep 2011 and still waiting for cashback 6 months later, the rac was much quicker in paying their cashback! they are quick enough taking your money, if they don't want to pay it out they shouldn't offer it in the first place! it will make me think hard before I use them again.
	sukisox \| 15 Mar 2012 Report Abuse
	I will not be renewing with the AA - my cashback tracked at £26 and now they have removed it. Disgusting.
	chetwin \| 15 Mar 2012 Report Abuse
	No complaints with the AA however still waiting for cashback from November 11.
	teresajj \| 14 Mar 2012 Report Abuse
	Initially cashback tracked at correct amount in September 2011 but within after a couple of weeks changed to zero. I had been fighting to get it back until mid february 2012, when to my surprise it reappeared and was confirmed. To accept the amount I had to close the claim which I did in good faith on 24th Feb. To my utter dismay having had the amount confirmed I checked my account today and find it has disappeared along with my patience. To think if I had taken the policy through another company I would be the proud owner of a cute little meercat. As has been said on tcb already as my claim is over 100 days old I don't know if I will ever see the money. Remember tcb say don't rely on the cashback being honoured. Now we know why The A.A has such huge profits.
	laurie \| 13 Mar 2012 Report Abuse
	I PURCHASED INSURANCE ON 23.09.2011, TODAY 13.03.2012 IT IS DECLINED, THE AA KEPT IT AS CONFIRMED UNTILL THE 100 DAYS HAD ELAPSED. I smell a rat. I HOPE TCB CAN RECOVER THE CASH FORE ME?
	terryizzy \| 13 Mar 2012 Report Abuse
	Complete waste of space. Waited months for this, now nearly half way through policy, and the AA have declined the cash back without providing any reason. Beware, sign up at your peril. Rest assured I won't be renewing. A con if I ever saw one :-(
	Yash1972 \| 12 Mar 2012 Report Abuse
	Like the last person, I purchased car insurance from AA because they offered a good deal with the cashback on 17th September 2011. It was initially awarded but later zeroed. I submitted a ticket & it was once again awarded. I find out today that once again zeroed but this time as the claim is over 100 days old, it will not be accepted. For everyone else out there considering AA because of the cashback, be aware it appears to be little more than a con to get the business. Once bitten, won't be back with them. Glenn
	ghc2611 \| 12 Mar 2012 Report Abuse
	Cashback didn't track and then declined by the AA. Don't bother they are really a waste of space. The RAC didn't track in the past but they at least investigated it and gave me 6 months free cover in lieu of the cashback. Avoid The AA.
	Brian_H \| 12 Mar 2012 Report Abuse
	5 Star excellent service
	duffy23 \| 11 Mar 2012 Report Abuse
	Beware dont positively rate this site until you actually get the cash. After waiting since September for car insurance cashback I have been told for the 2nd time that it has been refused although it tracked straight away.Cashback declined in December and then reinstated after a claim and then declined again in March.Total waste of time.Apparently I must have clicked through a different site (which is bull as they have all the correct reference numbers on record) yet they cannot tell me who. Wont renew with them and will cancel Roadside recovery with them in April after being with them for over 15 years. Its a shame Topcashback dont do more to fight our corner and just accept the decision given to them with their tails between their legs.
	\| 11 Mar 2012 Report Abuse
	Still haven't got my cashback! Purchased in Decemeber.
	sean_mcm \| 11 Mar 2012 Report Abuse
	Cash back claim rejected even though I completed on the yearly subscription. (Claim ticket rejected) Can only assume it was all rejected as I ordered it to start a few weeks after I took out the policy. Recommend if you trying to get them to pay out you don't do anything slightly complicated or you might confuse the AA and then you get nothing ...
	Siswell \| 10 Mar 2012 Report Abuse
	I made my purchase on 15th October 11 and the cashback became payable on 31st January 12. I still have not received my cashback.
	\| 07 Mar 2012 Report Abuse
	Initially tracked. then reverted to zero. Bunch of Cowboys!!
	sfu \| 06 Mar 2012 Report Abuse
	did track within 2 hours but at wrong amount.have submitted manual claim with topcashback for difference owed. have to wait and see if gets paid out at correct amount.
	suzieq44 \| 05 Mar 2012 Report Abuse
	What a joke this merchant is. Bought home insurance policy, and although i received £19 cashback, it was well overdue, so cancelled policy. Then bought breakdown cover,in OCTOBER 2011. Cashback tracked ok and showed as payable 31 January. This date came and went with no sign of cashback. So i have now cancelled breakdown cover also. This merchant has an extremely poor track record over cahsback payments. But topcashback are to blame 100%! They are aware of the problems with this merchant, yet they continue to advertise 'deals'. I will be reporting topcashback to the relevant authorities and certainly wont be using the site again. Be warned, as far as i am concerned its just a total sham and somebody is making a lot of money out of this. Utterly useless!!!
	\| 05 Mar 2012 Report Abuse

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