Get up to 10% of your purchase back when you shop with TUI Join TopCashback Free
Get up to 10% of your purchase back
when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
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Did not track on two holidays gone manual.
  dob | 01 Sep 2010 Report Abuse
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very slow in tracking but got my cash back eventually. No fault with Topcashback i think.
  BeeKay | 31 Aug 2010 Report Abuse
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Still not tracked from an april booking despite nudges
  lesley_ad | 31 Aug 2010 Report Abuse
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Have booked 3 cruises this year with Thomson via TopC Back. Two tracked but the third didn`t. I do feel that Thomson were rigid in their attitude towards genuine customers and I can`t fathom the reasons given for them not having paid out. TCB should be able to follow up more thoroughly as, if the retailer says no, it can`t/doesn`t do anything. If you are expecting £15 off the cruise`s price then it`s annoying when it doesn`t materialise.It`s not like it`s a small company and it must have records to show the purchase. I`m wondering whether the internet connections are sometimes at fault. A slight blip may mean the connection is lost momentarily and therefore the tracking??
  silva70 | 26 Aug 2010 Report Abuse
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Prompt tracking
  | 24 Aug 2010 Report Abuse
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Over one year old now and no sign of any cashback. Given up and closed the claim as Topcashback not interested in chasing it any further. This has happened to lots of people so don't bank on your cashback
  owlfan | 11 Aug 2010 Report Abuse
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Thomson's cashback was paid to me within two months of my purchase which I thought was reasonable.
  ismay | 11 Aug 2010 Report Abuse
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Tracked overnight
  mretonboy | 11 Aug 2010 Report Abuse
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Still not tracked or confirmed my holiday taken at the beginning of July 2010. Have sent several nudges to no avail. Whenever I have used Thomson for a hotel booking (even for just one night) I have received the £15 cashback very promptly yet when you spend hundreds of pounds on a holiday ziltch!
  lorraibenn | 10 Aug 2010 Report Abuse
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At long last Thomson cashback has arrived in my account - booked my holiday in November 2009 and received cashback after several nudges in August 2010!
  Supergranma | 09 Aug 2010 Report Abuse
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Transaction was tracked quickly and paid out within estimated time. Would definately use again.
  deeplant | 04 Aug 2010 Report Abuse
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TWICE IT FAILED.. VERY POOR
  BOBO12 | 29 Jul 2010 Report Abuse
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Tracked and paid very quickly, long before we even go on the holiday!
  rscott | 26 Jul 2010 Report Abuse
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Holiday booked in December 2009 for holiday taken in May 2010 - still waiting for £15 cashback!
  Supergranma | 20 Jul 2010 Report Abuse
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Hasn't tracked after several weeks, a manual claim, and now a nudge. Great holiday - shame about the cashback!
  granjit | 17 Jul 2010 Report Abuse
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Have now paid my claim!
  firsthawkeye | 07 Jul 2010 Report Abuse
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Still waiting, non tracked, won't be holding my breath
  Essex_Gixxer | 05 Jul 2010 Report Abuse
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Been waiting over 2 months so far for Thomson to acknowledge a genuine transaction they have all the proof! Very slow, appear to try & avoid paying genuine claims, should be able to authorise a claim within 1 week!
  firsthawkeye | 01 Jul 2010 Report Abuse
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Absoluteloy hopeless. Made a booking months ago (last year) and still havent had it acknowledged.
  dozey | 01 Jul 2010 Report Abuse
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After waiting for just over 12 months for cashback to track and sending claim to TCB they have come up trumps in the end, so don't give up!!!!
  oldboo | 28 Jun 2010 Report Abuse
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Still waiting for cashback to appear let alone become payable on a holiday which was booked 20th June last year (over a year ago) and taken in the July.
  oldboo | 25 Jun 2010 Report Abuse
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All worked as expected, no problems experienced.Took about 9 weeks to become payable.
  susanna | 22 Jun 2010 Report Abuse
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initially didn't track but once a claim was put in only took 2weeks to show
  eikceb | 21 Jun 2010 Report Abuse
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2 MONTHS HAVE NOW ELAPSED & STILL AWAITING FOR MANUAL CLAIM TO BE AUTHORISED BY THOMSON. Completed holiday 4weeks ago!
  firsthawkeye | 16 Jun 2010 Report Abuse
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Booked 2 separate holidays - 1 tracked and became payable quickly for the correct price, the other didnt track. Waiting on a missing cashback claim for the other. See if it happens.
  SamanthaJayne | 11 Jun 2010 Report Abuse
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