Get up to 10% of your purchase back when you shop with TUI Join TopCashback Free
Get up to 10% of your purchase back
when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
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Fantastic quick turnaround - The claim was confirmed within a week or two and payment followed swiftly. Very impressed.
  Bandit3 | 11 Jun 2010 Report Abuse
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Appeared as pending within 24 hours.
  mumsie | 10 Jun 2010 Report Abuse
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Tracked in 48hrs, very competitive site for hotels abroad!
  Joyce | 10 Jun 2010 Report Abuse
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Eventually payed out £15 on two seperate holidays booked, but took 13 months for 1 claim and 11 on the other, be persistant if they are difficult..
  Matt1 | 04 Jun 2010 Report Abuse
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no problems here
  wr1ght | 03 Jun 2010 Report Abuse
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not happy!! never even tracked after several nudges still nothing,have now given up trying. seems to be hit or miss with this one.
  shellbe | 01 Jun 2010 Report Abuse
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STAY WELL CLEAR!!!!!!!!!!! Went on holiday in Jan 2010, Thomson refuse to pay the cashback, TCB have repeatedly sent in the manual claim and it keeps coming back refused. Low Cost Holidays.com is far much cheaper anyway. STAY AWAY FROM THOMSON.
  mcsorl1 | 31 May 2010 Report Abuse
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Non tracker for me so far and my biggest ever purchase from Thomson, had some lower one's track and pay in the past. Looks like a manual claim.
  Baldy_Man | 31 May 2010 Report Abuse
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Didn't track , had to manual claim and still awaiting response !
  firsthawkeye | 23 May 2010 Report Abuse
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Went through topcashback and Thomson continue to refuse my claim, took my money for the holiday no problem, refuse to give cashback, better booking through lowcostholidays.
  mcsorl1 | 21 May 2010 Report Abuse
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As usual very quick to track. I have used Thomson several times and always received cashback, very reliable.
  lorraibenn | 08 May 2010 Report Abuse
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Booked 3 separate times recently, 1 tracked and 2 didn't. I raised enquiries on the 2 that didn't track and I got paid about a month later, so very happy!
  Mampa | 07 May 2010 Report Abuse
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Tracked the next day
  cundy | 06 May 2010 Report Abuse
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All Good - Cash back as promised! Took about 8 weeks to become available.
  | 30 Apr 2010 Report Abuse
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No problems with this supplier. Would recommend them to all cash back customers
  donti | 30 Apr 2010 Report Abuse
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Bought beach holiday on 23 Jan 2010 - failed to track. Put in claim on 5 Feb 2010 - still no response.
  Jenny_Thackwray | 28 Apr 2010 Report Abuse
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quick to track
  amber9nine | 21 Apr 2010 Report Abuse
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Booked and paid for holiday in early March but still no sign of cashback despite manual claim and nudge. To be fair I have had no problems with previous Thomson cashbacks.
  Awilson | 20 Apr 2010 Report Abuse
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Absaloute nightmare, booked 2 holidays with thomson last year, neither has tracked, manual claims submitted and after over 8 months it still says waiting for thomson, will not be booking next years holiday with them..
  Matt1 | 19 Apr 2010 Report Abuse
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This one's like pulling teeth! Had to submit manual claim, waited for over two months before claim showed up. Now waiting for it to become payable, already three weeks overdue. Fingers crossed.
  Maria33 | 19 Apr 2010 Report Abuse
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Cashback tracked straight away and now payable on time very pleased
  craigf789 | 05 Apr 2010 Report Abuse
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Booked and had holiday last July 09 through their Lakes & Mountains side but still awaiting for cashback to show 9months later!
  oldboo | 04 Apr 2010 Report Abuse
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tracked within a day. £15.00 as stated.
  sandraangela | 31 Mar 2010 Report Abuse
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Tracks quickly
  CrisisWolf | 28 Mar 2010 Report Abuse
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quickly tracked and paid
  Laney23 | 20 Mar 2010 Report Abuse
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