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Virgin Atlantic Reviews

If you are thinking of booking a flight with Virgin Atlantic but are not sure what to expect, you should take a look at the feedback below, which has been left by our members. Among the Virgin Atlantic reviews, written by people who have booked with them through us, you will find one which states: “Absolutely brilliant airline — flown with them many, many times.” Plenty of people have also commented on how quickly their cashback was paid out, including some who said they received theirs before they had taken their flight. Comments include “excellent as always. Great cashback service and great airline — paid cashback before the flight taken” and “booked flights in Feb, got cashback in April before my flight in early June”.

It is fair to say the Virgin Atlantic review feedback on Trustpilot is a little more mixed, although you will still find some excellent comments, with one customer saying: “Been flying with Virgin Atlantic since 1993 and every time the service has been awesome. I never get tempted to fly with any other airline.” Some of the other remarks left include “from check-in to food and service, everything was on point”, “the staff are always courteous and helpful, and the planes are comfortable and clean” and “Virgin Atlantic are THE best airline I have ever flown with, simple as that”.

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Virgin Atlantic Reviews
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4k on flights in December, 2.5k of that eligible for 2% cashback. Not tracked, multiple nudges with no response. Disappointing. Never had problem like this before.
  rex008 | 30 Jan 2012 Report Abuse
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Very quick record of the cashback but a little disappointed that the cashback is only on the ticket price, in my case 25.00 with the balance of 319.00 being taxes of the total value paid.
  CN93009225952 | 12 Jan 2012 Report Abuse
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Booked expensive Premium Economy and expected over £80 in cashback. No sign of it. Don't book expecting to get it!
  notken | 12 Jan 2012 Report Abuse
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booked flights in November - cashback has just become payable. Think that's really quick!!!
  Tresbon | 11 Jan 2012 Report Abuse
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Tracked quickly and confirmed after a few months but am still waiting for payout of a purchase from July that was estimated at 30 September.3 months later now, hope it becomes payable soon
  gangsta | 29 Dec 2011 Report Abuse
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Didn't have any issues with the tracking
  cundy | 22 Dec 2011 Report Abuse
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Still waiting after a long long time. Will not use again. Disappointed TCB have not been successful on my behalf. There are plenty of other airlines and places to go.
  Padraig | 29 Nov 2011 Report Abuse
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Was wary of booking through topcashback after looking at the comments. However, all I can say is that it tracked as pending within a couple of hours. Lets hope it goes to confirmed and payable as well... so far so good!!
  Tresbon | 28 Nov 2011 Report Abuse
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Four grand on flights and no cashback.This must be one purchase you could track.many nudges but no result, its funny how it happens on a large amount. Topcashback either get them to pay or remove from site.
  memyselfI | 28 Nov 2011 Report Abuse
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Booked our flights with Virgin using the link from Top Cash Back. We were expecting to receive £85+ back and guess what... after Top Cash back chased them for over 4 months they say that they don't have records that it came from topcash back. Funny how I have never had any problems with any other merchant! Don't book your flights with Virgin if you are wanting cashback! PS Virgin customer service is also shocking!
  Traceylp | 24 Nov 2011 Report Abuse
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Good, despite reading some comments that the cashback didn't go through, mine did! The downside to this is the low percentage of cashback and the fact that the figure you get cashback on is only the flight itself and not taxes, surcharges etc. so only 50% of my flights were cashback-able.. boo.
  TheRealNewbie | 25 Oct 2011 Report Abuse
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I have now booked two family flights to Orlando with Virgin through the TopCashBack site and in each case was looking forward to about £60.00 cashback. The first booking was in 2009 and the second more recently in April 2011. In common with many other contributors to this site, both failed to track and multiple nudges have failed to produce any results. This is the only merchant that I have had problems with in over 3 years of using cashback sites. Given the number of people who have had similar experiences, I thnk that Top Cash Back should remove Virgin from its site, as they clearly have no intention of honouring cashback claims. honrad.
  honrad | 12 Sep 2011 Report Abuse
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Can't even get through link doesn't work.
  shaymenRup | 06 Sep 2011 Report Abuse
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DON NOT BE CONNED - THEY DO NOT HONOUR THE CASHBACK PROMISES AND DO NOT RESPOND TO CLAIMS - AN INCREASED RATE IS STILL GOING TO PAY YOU S*d ALL ! IF YOU LIKE VIRGIN FLIGHTS AND CAN GET THE SAME PRICES FROM EBOOKERS,EXPEDIA OR OPODO BOOK WITH THEM - THEY DO PAY !
  Ukcubfan | 31 Aug 2011 Report Abuse
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No problems with purchase & receiving cashback. However, be warned - if prices are quoted in forex then do not rely on Virgins currency convertor. Cashback (and more)was wiped out by actual bank conversion.
  | 23 Aug 2011 Report Abuse
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booked 6 flights april 2010 + 4 flights nov 2010 - none of which tracked, topcashback resubmitted claims for me - still no joy. Don't count on getting anything back from them.
  otto | 21 Jul 2011 Report Abuse
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Cashback did not track. Following an enquiry, the percentage cashback tracked but not the special offer of £15 per flight. Top Cashback initially stated they were unaware of this offer but luckily I had taken a screen shot! Same happened to another user on the forum!
  shimmydamper | 16 May 2011 Report Abuse
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Cashback given on the actual cost of the ticket and not on the taxes/surcharges etc which can make up a significant piece of the overall cost. On my £900ish overall cost, cashback given on £642 of it, at 2%.
  gamesday | 09 Apr 2011 Report Abuse
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After more than a year & several nudges tcb have got back to me and said that even though the transaction went through it either wasn't initiated through them or the commission was paid to another site??!! Once you go to book you don't start browsing, you get on with the job in hand and input all of the booking details, until it is booked & paid for. I had booked international flights for 6 & even excluding taxes etc I was owed over £70-very disappointed with this one & I wonder if that's why mine didn't go through???
  BUSYMUMOF4 | 14 Mar 2011 Report Abuse
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Tracked straight away, but still waiting for payment 8 months later. Reading other reviews I assume they're not going to payout on this. Avoid.
  idontcare | 13 Mar 2011 Report Abuse
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Very good
  maureenb | 08 Mar 2011 Report Abuse
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Still waiting after a year and 6 months. If the cashback wasn't so much I would have given up! This is the second claim - very bad. Not happy with Cashback because they have allowed this to go on for so long.
  alley888 | 10 Feb 2011 Report Abuse
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Like SO MANY OTHERS I also have received no acknowledgement of my purchase of Virgin Air Tickets and I cannot understand why TCB still allow Virgin to deceive so many of us in this way. When you read so many commentS of a similar nature you must conclude that it must be a systematic policy to only allow a small percentage to have cashback. SO many of us cannot be wrong. With regard to the flights (now taken) VA used to be so much better than BA & the rest but it is no longer the case. I would advise go to the cheapest and if that happens to be VA - then book TCB/Opodo or Experia to get cashback as Virgin are unlikely to pay!
  Ukcubfan | 07 Feb 2011 Report Abuse
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tracked quickly
  bigperms | 22 Jan 2011 Report Abuse
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Tracked very quickly, went straight from pending to paid took about 4 months.
  Kevreb | 21 Jan 2011 Report Abuse
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