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Virgin Atlantic Reviews

If you are thinking of booking a flight with Virgin Atlantic but are not sure what to expect, you should take a look at the feedback below, which has been left by our members. Among the Virgin Atlantic reviews, written by people who have booked with them through us, you will find one which states: “Absolutely brilliant airline — flown with them many, many times.” Plenty of people have also commented on how quickly their cashback was paid out, including some who said they received theirs before they had taken their flight. Comments include “excellent as always. Great cashback service and great airline — paid cashback before the flight taken” and “booked flights in Feb, got cashback in April before my flight in early June”.

It is fair to say the Virgin Atlantic review feedback on Trustpilot is a little more mixed, although you will still find some excellent comments, with one customer saying: “Been flying with Virgin Atlantic since 1993 and every time the service has been awesome. I never get tempted to fly with any other airline.” Some of the other remarks left include “from check-in to food and service, everything was on point”, “the staff are always courteous and helpful, and the planes are comfortable and clean” and “Virgin Atlantic are THE best airline I have ever flown with, simple as that”.

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Virgin Atlantic Reviews
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Tracked within 24h, but smaller amount than expected because cashback only on base fare, not on "taxes and fees" (these are mostly NOT taxes, but airline-imposed fuel charges, etc., i.e. parts of the fare under another name). I spent nearly £1000 on a pair of tickets and cashback tracked on £430 of it.
  | 15 Jan 2011 Report Abuse
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Had to contact Topcashback as initially the cashback didn't track but after that it tracked very quickly to completion.
  Kallen | 05 Dec 2010 Report Abuse
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it's ok, could be more!
  Misslyt | 01 Nov 2010 Report Abuse
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Pathetic. Purchased a flight through Virgin Atlantic which was tracked correctly by topcashback. Despite this, i never received a cachback. I sent many notes, reminder, nudges, the whole shabang, but they refused to acknowledge the transaction, despite me having proof of purchase and obviously boarding the plane.
  | 26 Oct 2010 Report Abuse
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I purchased a flight in Nov 2009 - still waiting for cashback - sent many nudges - not worth the effort.
  wrmxp03 | 21 Oct 2010 Report Abuse
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The website stated 4% Cashback when purchasing flights, but this transpired to be less than 2% and still has not been confirmed after a month.
  Trunola | 08 Oct 2010 Report Abuse
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fast tracking, but you dont get cashback on whole amount. Its not on the taxes So its not much money on an expensive flight
  castleland | 26 Sep 2010 Report Abuse
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Am still waiting for cashback from this merchant from a trip done over several months ago.
  kk_76 | 12 Sep 2010 Report Abuse
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Tracked quickly, no problems thus far.
  Toilet_Duck84 | 10 Sep 2010 Report Abuse
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Tracked quickly
  tanweizhao | 03 Sep 2010 Report Abuse
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Still 2 outstanding claims from June 09 and Jan 10, despite repeated nudges
  lesley_ad | 31 Aug 2010 Report Abuse
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Still have not received cashback for September 2009 booking. Emailed them directly, but they have not even replied to the email. Avoid.
  Springbok | 28 Aug 2010 Report Abuse
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No cashback paid. Avoid this company if the cashback makes a difference to your airline decision.
  keithhowlett | 26 Aug 2010 Report Abuse
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Booked flight in May, cashback tracked as pending right away, but it has not moved from pending since....
  Kevreb | 21 Aug 2010 Report Abuse
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Virgin Atlantic's reputation speaks for itself and being able to select their special deals plus the benefit of cah back makes the whole experience worthwhile. I just earnt £36+ for purchasing a bargain fare - double whammy!
  Lightwater | 12 Aug 2010 Report Abuse
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Forget it if you want cashback from Virgin!!!!!!!!! this site not much help either. Considering using another cash back site.
  | 30 Jul 2010 Report Abuse
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From exmil: I booked return flights, through Virgin Atlantic, to Orlando in Jan 10, to travel with my family in Oct 10, paid for the flights in Jan 10 and I am still chasing the cashback nearly 8 months on despite several messages to topcashback, which is not doing topcashback any favours in my eyes. I am now starting to use another cashback site until this is sorted out.
  exmil | 26 Jul 2010 Report Abuse
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Had to wait nearly 8 months for cashback, which was submitted twice by Top cashback. The thing that bugs the most is that this was during a period of increased cashback - promotion. To those that haven't received, don't rely on nudges . If after a reasonable period of time you have heard nothing follow up with a polite message. Seems to have worked in my case. This was a lot of cashback so worth persisting.
  shaymenRup | 24 Jul 2010 Report Abuse
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A LOAD OF RUBBISH!! 3 flights in 2 years and not one shred of my cashback. There is no point nudging any-more, nothing has been done. Don't bother with these.
  | 19 Jul 2010 Report Abuse
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ABSOLUTE RUBBISH. Booked during the increased cashback period and failed to track. Submitted a claim, nothing, nudged upteen dozed times, nothing. Eventually get told its being resubmitted. Further nudges and nothing. Virgin flights were okay, I agree that standards are lowering, but will look at alternatives again next time. DON'T BANK ON RECEIVING YOUR CASHBACK!!
  shaymenRup | 29 Jun 2010 Report Abuse
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Tracked very quickly, waiting for payment
  pablo101 | 15 May 2010 Report Abuse
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Also didn't track, Trip was booked 5 months ago in December 2009, and still 'waiting for the retailer' to get back. Not impressed.
  boxiwoo | 11 May 2010 Report Abuse
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Fast to track and confirm won't hesitate to use again.
  Janey1967 | 04 May 2010 Report Abuse
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The transaction on 01/01/2010 didn't track automatically, which required a cashback claim. The claim raised two weeks later and the cashback came through today eventually. Although it has taken 3 months, but I'm happy as long as I got the cashback for the transaction I've made. :)
  DeltaOne | 26 Apr 2010 Report Abuse
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Third time lucky ! It tracked within 24 hrs. Still have 2 outstanding claims (for higher amounts strangley) from June 09 and Jan 10.
  lesley_ad | 25 Apr 2010 Report Abuse
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