Get up to £125.00 of your purchase back when you shop with Virgin Media Fibre Broadband Join TopCashback Free

Get up to £125.00 of your purchase back
when you shop with Virgin Media Fibre Broadband

Virgin Media Fibre Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband. Log in to review

Virgin Media Fibre Broadband Reviews
	Appalling, don't be swayed by cashback to use Virginmedia as they won't pay.
	\| 26 Jun 2015 Report Abuse
	Almost a year on still awaiting response to be awarded the cutback they've advertised when I bought the package
	Martagrange \| 24 Jun 2015 Report Abuse
	Didn't track so lodged a cashback claim which has sat unresponded to for five months.
	DanThomas \| 14 Jun 2015 Report Abuse
	Great amount of cashback but my transaction didn't track. I submitted a claim to TCB which gets "put on ice" as standard procedure for 30 days after the purchase date. It was then automatically sent to Virgin and about 6 weeks later I had my cashback. Always remember to check your tracked transactions!
	sashaknits \| 05 Jun 2015 Report Abuse
	tracked within 10 mins,but just don't know what will happen later (you know vm!)
	alexntammy \| 31 May 2015 Report Abuse
	received 231 great deal
	colinh91 \| 08 May 2015 Report Abuse
	Great Service and great cashback deal
	\| 25 Feb 2015 Report Abuse
	Refused to pay cash-back due - terrible service
	BenSampson \| 18 Feb 2015 Report Abuse
	Its been 3 months, and having declined my original cashback offer I am still waiting to get a response from Virgin. They weren't able to bill me for 6 weeks as they hadn't laid enough cable to service my house which they didn't realise until they came to install it the first time round (This was beginning of December) - so I am guessing this is why they haven't paid out, I have provided all my details since and it is currently with them, I'm now a paying customer and have received my 2nd bill, yet there is still no sign of the cashback! Seriously not impressed, I'd understand if it was my fault, but it was theirs... come on Virgin pay up!!
	Christian_Harvey \| 16 Feb 2015 Report Abuse
	Taken out in September got tracked then declined no reason given, filed missing claim in November no response yet, utter rubbish, £110 we were gonna put in our wedding fund
	Kevzie \| 12 Feb 2015 Report Abuse
	Have had a terrible experience with VM. I ordered the big kahuna with £231 cash back on 8th October 14,did not track. TC said I could not claim until after instllation which I did but when claim was opened through Sabrina,VM responded saying they would not pay until the 1st DDpaymenthad completed which did on 8 Jan,TCSabinaupdatedclaim sayingTCwill let me know when VM confirms.nowclaim removed completely& I feel sick. I have a young son with learning difficulties& need the moneyVM promised. My experience says VM have shown no shame or integrity, TChave been poor as well
	\| 30 Jan 2015 Report Abuse
	Don't rely on getting the cashback! My Virgin Media was installed almost a year ago and I've been trying to get the cashback part sorted ever since. I can't fault the actual product but in terms of cashback they keep trying to get out of it, the latest being that I haven't paid my first bill even though I've been paying all year!
	Jennamoo \| 22 Jan 2015 Report Abuse
	I never got my cashback. I opened a case when it tracked at zero. The response was that we booked via telesales team, which is untrue! Do not count on getting this cashback.
	lolabug \| 09 Jan 2015 Report Abuse
	Cashback declined with no explanation 2 months after having purchased a rather expensive package. I have lodged a claim and we'll see what happens but this could take a very long time and I am wondering if it was really worth it...
	cparent64 \| 11 Dec 2014 Report Abuse
	Virgin Media paid me almost £25 less than I was meant to get so I queried it immediately with Top Cashback. I was told to raise a claim for this and let the amount that they had confirmed, clear. I did this but they don't seem interested in paying the difference now and it looks like I won't receive it after numerous nudges and no correspondence. Whilst I am glad that I got some cashback, I think it is very bad that some company's do try it on and I think Top Cashback should stop them offering cashback if they keep doing it and ignore peoples claims and nudges.
	Panda25 \| 28 Nov 2014 Report Abuse
	Ordered the Big kahuna in august four weeks later it was installed the cashback has not tracked, the virgin page on top cashback did say it might not track until install so i have had to put in a cashback claim. Broadband brilliant telly ok virgin kept me informed all tghe way through with emails so good customer service intallation went smoothly.
	\| 09 Nov 2014 Report Abuse
	We got Virgin Broadband installed in September this year and we were meant to get £63 cashback and we got paid nothing. I phoned Virgin and I was told that customer services don't deal with cash back issues. Extremely disappointed with Virgin
	ljfearon \| 09 Nov 2014 Report Abuse
	Not too happy at the moment. Signed up for VM via Topcashback in August, scheduled install for 23 Sept, required construction work so put back to 18 Nov, now I see that they've declined my cashback even before they've completed my installation. I'll edit this review if the cashback starts to track again!
	bogpole \| 04 Nov 2014 Report Abuse
	£231 cashback tracked, confirmed and paid-out within 6 weeks total time. Great!
	harry1066 \| 28 Sep 2014 Report Abuse
	Hi all, Can anyone help I am looking to buy broadband, however my problem is it doesn't let me buy on-line. It says customer service will contact me with in 5 working days for available services in my area. Can anyone help, how do I purchase in order to cashback?
	\| 14 Apr 2014 Report Abuse
	10/10! Cashback of £80.00 made payable today....that works out at 3 months or so free Virgin services!!! Thanks Virgin/Topcashback!
	oldboy121 \| 28 Jan 2014 Report Abuse
	just became payable today, couple of days late £163 no problems and topcash back are brill.
	bethy124 \| 29 Oct 2013 Report Abuse
	Brilliant. Took slightly less than the estimated 10 weeks and paid in full. One of the best Top Cash Back experiences yet.
	ijwoodall \| 22 Oct 2013 Report Abuse
	Tracked almost immediately and went to payable about a month after services had been installed.
	lexexpress \| 28 Aug 2013 Report Abuse
	did not track until a month, so filed a missing claim and its all sorted out now.
	\| 18 Aug 2013 Report Abuse

1...18 19 20 21 22...40 View: 25 50 100

Navigation

Cashback

Reviews