Get up to £105.00 of your purchase back when you shop with Virgin Media Fibre Broadband
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Get up to £105.00 of your purchase back
when you shop with Virgin Media Fibre Broadband
Virgin Media Fibre Broadband Reviews
Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband.
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Virgin Media Fibre Broadband Reviews
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Tracked very quickly - watch for the occasional big cashback offers.
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Kevster | 04 Jan 2012
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got free money for some thing i was going to get any way :}
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| 27 Dec 2011
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I was meant to receive my Cashback on 30 November but am still waiting. Was counting on a bit of extra cash/Amazon vouchers for Christmas presents but guess that's out of the question now. Don't know when I will get my Cashback but I know now not to rely on it! I would have shopped around for my broadband package more if I had known this as the cashback was one of the main incentives for signing up with them.
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JamSandwich | 24 Dec 2011
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Very good service. Hope i get my cashback soon.
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| 23 Nov 2011
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I took out a virgin media package in April 2011 and they still havent paid. Topcash back said they they tried chasing, but it seems I was the only one dong any chasing. Topcashback said the following 'A transaction which seems to match your claim has been added to your account. If you feel that it does match then please can you close this claim using the close button, otherwise please send a note to advise us otherwise.Please note that although this has been added by the affiliate network, there is still a chance that the retailer may decide to deny this claim, particularly if it has only just been added to your account.
This should not put you off accepting this offer in the meantime and closing the claim - as it is possible for us to re-open old claims. Please realise however, that if a retailer denies your claim once, then it is unlikely that we will be able to change their mind.
Anyway, happily for now it seems that your claim has been successful...
Cheers,
TopCashBack Support
p.s. Please note that your transaction may well have been allocated a new event date - which might well extend the time before it becomes Confirmed and Payable.
I have had no cashback paid and no contact since.
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| 13 Nov 2011
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virgin media is an all round positive experence.
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| 02 Nov 2011
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This is an update to previous comments.Cashback has now been uprated to the correct amount of £150 and is now payable on my account.Despite the wait i have been very impressed with the way tcb handled my claim.Thankyou tcb.
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eric_cross | 02 Nov 2011
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This is the best ever stated on tcb that payable date was 31st oct and spot on when i looked today it was made payable so i have claimed my full amount of 50.50 today thank you tcb
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yvonnew4 | 01 Nov 2011
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Cashback initially didn't track but once TCB had chased up it went confirmed and payable quickly. Excellent broadband service, very satisfied customer.
Only (minor) downside is we keep getting junk mail informing us that Virgin Media is available in our area - wish they'd take us off the mailing list as we're already customers!
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r0c0 | 31 Oct 2011
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Cashback tracked at £65 rather than the £150 advertised.This was 3 months ago and the £65 has now become payable.Looking at previous comments it seems unlikely i will ever receive the full amount and if i cash the £65 my claim will probably be deemed closed anyway.
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eric_cross | 21 Oct 2011
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They pay well to get you and don't want to ever let you go. Broadband is v.v.fast and reliable. All the TV and phone options are there. But it all comes at a cost. A rolls-royce service at a rolls-royce price.
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crozeh | 05 Oct 2011
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As i was already wired with virgin and only needed a modem i managed to get the £40 installation charge on BB only deal credited back to me... i had to challenge the charge however, this was not offered and i was not successful first time... was the 4th and 5th attempt before the $40 credit was authorized... i refused to pay £40 for someone to come out and plug a modem in as that is all i needed, when they could have posted it and i could have done it. but service is excellent no doubt about it, best BB out...
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j2_fallows | 04 Oct 2011
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Virgin Media provided us with a great package that was simple to order. You get to choose a date for them to come and install, so you can plan taking time off work.
Overall, very satisfied with them.
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| 01 Oct 2011
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Although at first cashback went to zero. I complain and the Cash Back team did the investigation. They managed to track the claim and the system showed cashback and withing days it was payable.
Good work from CashBack team.
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Shailesh | 25 Sep 2011
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My Cashback appeared quickly once the purchase was made but then vanished. Raised a claim with the Cashback team and the cashback has reappeared although I suspect I am never going to actually any csshback. I hope to be proved wrong
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jacque63 | 23 Sep 2011
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initially several days before it tracked.when it finally did it was for £65 rather than the £150 advertised despite me ordering the full package of tv,landline and broadband.this was 7 weeks ago and i have raised a query with tcb.this is the 1st time i have had a problem with a merchant but looking at other reviews of virgin media it seems i am not alone.
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eric_cross | 19 Sep 2011
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5* nothing to complain.£150 after 2 moths ish....
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savantu2003 | 17 Sep 2011
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Very poor. Followed all the required signing and feedback. Oringally got cashback, then when became payable it zeroed. Still no cashback and have lodged an enquiry. Still nothing heard from virgin. Very Disappointing!! Avoid
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nscavfc | 13 Sep 2011
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Having experienced initial lost cash back award tracking,this was quickly traced and reinstated to my account. patience pays off and happy that the cash back now payed. looking forward to the next.
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colsthedad | 09 Sep 2011
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Virgin Media did not reply to numerous requests for cashback over several months it was only because a topcashback agent got involved that I got the cashback.I would not recommend them for a cashback.
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tumnus | 30 Aug 2011
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Been waiting since 13 May 11 for cashback to even track. Have raised a query and nudged once so might have to start being a bit more forceful. Certainly will not be using this merchant again :(
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copperkiduk | 23 Aug 2011
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I have to report a claim my purchase didn't track automatically. Fingers crossed it would be paid.
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pxtb | 09 Aug 2011
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Very happy with the deal. Joined Virgin about 3 months ago and used TCB but was not due to start my contract until 1st July (which I did).
By the end of July I had £151 into my account and very happy. I only joined virgin for their broadband at £21 a month and still got the 3 months for £16 deal, free installation and money off for using refer a friend. A bargain.
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97browng | 09 Aug 2011
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