Get up to £125.00 of your purchase back when you shop with Virgin Media Fibre Broadband Join TopCashback Free
Get up to £125.00 of your purchase back
when you shop with Virgin Media Fibre Broadband

Virgin Media Fibre Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband. Log in to review
Virgin Media Fibre Broadband Reviews
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I signed up with virgin media simply for the cash back as it worked out cheaper than sky to find that they have decided not to pay up!For no reason at all,i'm simply discusted with them,phoned them with no help at all,now we are singed up they are not interested!!!,very dissapointed virgin! No Vote being rated 0.
  STEFRY32 | 04 Aug 2013 Report Abuse
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Sign a contract and get £169 cashback tracked in half hour. Got installation confirmation from Virgin media in hours. For something I need to buy anyway, extra £169. Brilliant. Very good, Thanks.
  kevinhu | 12 Jun 2013 Report Abuse
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what can i say £163 in my account today for something i was going to get anyway. not only that but with the £60 credit and 6 months half price the cashback has paid for a whole year of t.v massive thanks
  | 29 Apr 2013 Report Abuse
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Ordered in Jan cashback recieved approx 8 weeks later. No issues or delays
  Lilly11a | 28 Mar 2013 Report Abuse
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Very good overall just wish I had waited 1 week to process cos I would have got double the amount
  | 26 Feb 2013 Report Abuse
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Ordered virgin on 18 oct last year,when they paid out october transactions in december I looked forward to my 75 but am l waiting,topcashback have contacted them with no reply yet.they need to get their act together.
  bigfra40 | 15 Jan 2013 Report Abuse
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In all my 41 years i have never been treated as badly as i was by Virgin media, the customer service is a joke, at first my order was cancelled and delayed for 10 weeks, i was fobbed off by various staff, when they finally connected my phone and broadband they tried to charge me £70.00, even though this was never mentioned when ordered (i eventually got the money back but that is not the point, the phone line crackled constantly and was never sorted out,on the plus side the broadband was actually really good but to be honest i could wait for my year contract to expire and go elsewhere, they then charged me a disconnection fee and because i hadn't paid the fee within 10 days they sent a debt collection agency to get the £22.50, all in all a very unpleasant experience....oh and i had to wait nearly ten months for the cash back
  karlosfatlad | 13 Jan 2013 Report Abuse
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Great cash back deal £57 for clicking through from here for a service I was going to get anyway!! tracked and paid out quickly. NO PROBLEM HERE.
  pen1707 | 27 Nov 2012 Report Abuse
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purchashed in july only just came payable today, if your counting on the est payable date mines run 2 months over but eventually came payable.but worth the money just got to wait a while for it
  | 09 Nov 2012 Report Abuse
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Purchased since July 2012. Got track quite quickly within 24 hrs. just became payable today (24Oct2012). It is worth it tho. just a bit too long to wait.
  jariberry | 24 Oct 2012 Report Abuse
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Virgin media never reply to emails\contact form. refer to hundreds of online reviews. I cant get to the bottom of a minor problem which i'm sure would be a quick fix if the people on the phone could speak English
  the_pink_teddy | 29 Sep 2012 Report Abuse
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No problems with the product and service,£143 cashback made it a bit more affordable. Little bit of a wait for the cashback, ordered in May, payable in September. Topcashback kept me informed whenever I asked about the payment and once the amount became payable it was transfered very quickly and was in my bank account within days.
  shazlou74 | 21 Sep 2012 Report Abuse
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Ridiculous i have not recieved my cashback of £140 yet. Purchased in may still not payable on 14th september. Just being given the run around - told i would be in the next payment batch, i was not included in the latest batch, now been told to wait another 4 weeks!! Doubt i will ever get my money know.
  missbexx0211 | 14 Sep 2012 Report Abuse
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Great first time experience with using this service will defiantly be using this site more often, Will recommend it to anyone
  | 01 Aug 2012 Report Abuse
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Excellent, Got my £62 today! Cowabunga!!
  timo1 | 27 Jul 2012 Report Abuse
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No problem ordered 15th may cashback tracked past at £143 and became payable on 24th july
  | 26 Jul 2012 Report Abuse
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Excellent cashback ditched sky and took Virginmedia package on 16/06 and £143 was paid into my account over the weekend very fast transaction and totally happy customer
  TonyLFC | 26 Jul 2012 Report Abuse
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Took 8 months to track payment and only saving grace was the amount of cashback (£61). I have had no difficulties with other suppliers but I would not use Virgin media through Topcashback again even though Topcashback staff were great in chasing the claim. Looking at the other positive comments it may be that my example is exceptionally bad!
  holymansteve | 22 Jul 2012 Report Abuse
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Ordered product on 15th May, installed 1st Jun + c£144 cashback still not tracked (13th July). Great product but don't buy if cashback is a big factor in your decision.
  stunich | 13 Jul 2012 Report Abuse
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Nice Service i hope it is fast but rang em up and they gave me free phone line 17 a month then 22.50. £143.92 tracked to my account the working day
  | 10 Jul 2012 Report Abuse
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Do not believe a single word vm say, none of their promises ever materialize, they are only out to con as many people as possible, they are leaches in every way
  beknkc | 21 Jun 2012 Report Abuse
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Terrible. Do not bank on getting any cahsback. Bought a TV/Broadband package that was installed in November 2011 - cashback showed up but was then reset to zero with no explanation. Very irritating. Within 10 weeks of me taking out the contract they increased the monthly price which is unacceptable in my view. And to top it off broadband "speeds" are atrocious. I definitely will not be renewing with Virgin Media this Autumn
  | 12 Jun 2012 Report Abuse
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Quick tracking, took about a week more than expected payment date, but £142 paid and in my account. Brilliant
  TommyTbone | 06 Jun 2012 Report Abuse
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Wow, it's been almost 6 months since I first ordered Tivo. I knew it would take approximately 90 days for the cashback but an additional 2 1/2 months I think is far too long. Topcashback have been fantastic, as always, in chasing this for me and reporting back when they can. Virgin need to speed up this process though if they want to continue to attract new customers in this way. Thank you Topcashback for all your help.
  Lee14 | 30 May 2012 Report Abuse
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Placed an order on Saturday. On Monday Virgin says their system has lost some information and can not proceed on line but would re-take order over the phone. This would not be tracked on line. They did not have information of the cash back scheme. Virgin say this may have been due to heavy demand at the weekend.
  | 22 May 2012 Report Abuse
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