Get up to £125.00 of your purchase back when you shop with Virgin Media Fibre Broadband Join TopCashback Free
Get up to £125.00 of your purchase back
when you shop with Virgin Media Fibre Broadband

Virgin Media Fibre Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband. Log in to review
Virgin Media Fibre Broadband Reviews
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Virgin Media provided us with a great package that was simple to order. You get to choose a date for them to come and install, so you can plan taking time off work. Overall, very satisfied with them.
  | 01 Oct 2011 Report Abuse
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Although at first cashback went to zero. I complain and the Cash Back team did the investigation. They managed to track the claim and the system showed cashback and withing days it was payable. Good work from CashBack team.
  Shailesh | 25 Sep 2011 Report Abuse
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My Cashback appeared quickly once the purchase was made but then vanished. Raised a claim with the Cashback team and the cashback has reappeared although I suspect I am never going to actually any csshback. I hope to be proved wrong
  | 23 Sep 2011 Report Abuse
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initially several days before it tracked.when it finally did it was for £65 rather than the £150 advertised despite me ordering the full package of tv,landline and broadband.this was 7 weeks ago and i have raised a query with tcb.this is the 1st time i have had a problem with a merchant but looking at other reviews of virgin media it seems i am not alone.
  eric_cross | 19 Sep 2011 Report Abuse
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5* nothing to complain.£150 after 2 moths ish....
  savantu2003 | 17 Sep 2011 Report Abuse
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Very poor. Followed all the required signing and feedback. Oringally got cashback, then when became payable it zeroed. Still no cashback and have lodged an enquiry. Still nothing heard from virgin. Very Disappointing!! Avoid
  nscavfc | 13 Sep 2011 Report Abuse
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Fantastic cashback deal.
  | 12 Sep 2011 Report Abuse
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Having experienced initial lost cash back award tracking,this was quickly traced and reinstated to my account. patience pays off and happy that the cash back now payed. looking forward to the next.
  colsthedad | 09 Sep 2011 Report Abuse
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Virgin Media did not reply to numerous requests for cashback over several months it was only because a topcashback agent got involved that I got the cashback.I would not recommend them for a cashback.
  tumnus | 30 Aug 2011 Report Abuse
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Been waiting since 13 May 11 for cashback to even track. Have raised a query and nudged once so might have to start being a bit more forceful. Certainly will not be using this merchant again :(
  copperkiduk | 23 Aug 2011 Report Abuse
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Great service!
  | 17 Aug 2011 Report Abuse
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I have to report a claim my purchase didn't track automatically. Fingers crossed it would be paid.
  pxtb | 09 Aug 2011 Report Abuse
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Very happy with the deal. Joined Virgin about 3 months ago and used TCB but was not due to start my contract until 1st July (which I did). By the end of July I had £151 into my account and very happy. I only joined virgin for their broadband at £21 a month and still got the 3 months for £16 deal, free installation and money off for using refer a friend. A bargain.
  97browng | 09 Aug 2011 Report Abuse
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I would absolutely recommend this merchant
  | 07 Aug 2011 Report Abuse
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time delay for cash back is too long
  | 07 Aug 2011 Report Abuse
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great paid on time stated
  bingosandra | 05 Aug 2011 Report Abuse
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Started contract in May, £150 tracked almost immediately, became payable this week. Can't fault it.
  elms_r | 02 Aug 2011 Report Abuse
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Taking far too long to be processed!
  markowgb | 01 Aug 2011 Report Abuse
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VERY GOOD
  | 01 Aug 2011 Report Abuse
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moved over to virgin in april and still no cash back!
  me_dave4 | 31 Jul 2011 Report Abuse
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£150 tracked next day, few weeks later turned to £0 have filed a claim otherwise I would have stayed with sky :(
  Chrissie1003 | 30 Jul 2011 Report Abuse
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Not impressed with Virgin Cashback. Big cashback numbers to start with. Once applied it went to zero.
  Shailesh | 29 Jul 2011 Report Abuse
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I bought a VM bundle with the promise of £151.50 cashback. It was tracked twice, with one being confirmed and a payment date of 31/07/11. Two Days after installation it was reset to £0 payment. Not impressed at all.
  bourny12 | 29 Jul 2011 Report Abuse
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Only tracked the commission of £65, what happend to the £150 I was meant to get? AVOID!!!
  danchapman | 28 Jul 2011 Report Abuse
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Just like to say Crazy frog is right below i bought all virgin media services tracked at £150 only got paid £65 this was back in December 2010 so be warned all is not as it seems.
  | 28 Jul 2011 Report Abuse
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