Get up to £105.00 of your purchase back when you shop with Virgin Media Fibre Broadband
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Get up to £105.00 of your purchase back
when you shop with Virgin Media Fibre Broadband
Virgin Media Fibre Broadband Reviews
Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband.
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Virgin Media Fibre Broadband Reviews
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Mine originally got Confirmed at the full £151.50 and was like this for weeks. I've since had Virgin Media install the services and it's changed to £0.00 payable!?!?!
I've just put an enquirie with Top Cash Back, even if it gets sorted it's probably going to take months, and I'm not happy that Top Cash Back didn't let me know of the status change.
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| 22 Jun 2011
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Awful!! no response to cashback made start of april.
also customer service is terrible they have been billing me for both my account and someone else's as well!!.
i have taken this up with them and apparently I will be receiving 1 month extra credit but no sign of that yet, virgin are a waste of time!!
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jon24285 | 22 Jun 2011
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I Had joined virgin media in February and still no sign of any cash back, very disappointed!!!!!
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| 14 Jun 2011
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no confirmation of claim or cashback after being with Virgin for 6 months . had the tv,phone and broadband paackage, never missed a payment yet no confirmation of cashback despite chasing once a month
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| 10 Jun 2011
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apalling service from virgin media not worth the hassle
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abdul_razak | 07 Jun 2011
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I am still waiting for the merchant to respond t the cash back query it has been over three months now and little to no info from from top cash back. Think twice before you use this merchant
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| 07 Jun 2011
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Ordered Virgin Media in March 2011, it tracked within 24 hours and gave me a payable date of 31st May. This did become payable on 31st and I was able to claim straight away. Money is now in my bank 2nd June. I didnt have to raise any queries or wait any longer than originally advised. This is how cash back should work! a great experience this time.
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| 02 Jun 2011
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I requested the payment on 8th May but still have not got paid.
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| 25 May 2011
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Thinking about getting a cable bundle but does anyone know whether they have to get tv, phone and broadband to qualify for the cashback or can I get away with just broadband and phone? It doesn't say... Thanks if anyone can help.
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hwhlee | 23 May 2011
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Topcash back made it clear when and how the cash back was going to be paid: they paid when they said the would!
This is the first time I've used Topcash back and I'd use them again.
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| 20 May 2011
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had to chase a bit and still waiting confirmation
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| 19 May 2011
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Ordered Broadband on 7 Jan' 2011, Broadband & install' was great....still no sign of the cash back.....Someone have a word with Richard if they see him.
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Steve_E | 13 May 2011
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After making sure that I had deleted all my web browser's previously installed Virgin Media related cookies my order's cashback tracked without a problem. The installation happened on the date and time that I requested (Saturday morning) and since then I have enjoyed very fast broadband and a reasonable selection of TV channels. The cashback of £150+ bonus % has already been paid a little over 2 months since my order. Thank you TopCashBack and thank you Virgin Media.
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Andy07 | 10 May 2011
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Not tracked after one day when the norm is 2 hours.
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Benjee | 10 May 2011
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A perfect experience from virgin media, and great cash back from top cash back, perfect!!!
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asam66 | 10 May 2011
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delay in cashback being paid
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peterb2545 | 04 May 2011
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Impressive! A massive cashback, which helped me to make the decision of getting their broadband. Tracked very fast and it appeared directly as "Confirmed". I signed up with Virgin on 22/02, it became payable on 01/04, barely above a month later. That's a deal!
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bonjan | 03 May 2011
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Hi all, I never got as far as being able to order their broadband and phone offer, the cashback was very tempting but their sales customer service was so bad even £60 couldn't tempt me to go anywhere near them.
The sales line was a wait of over 30 mins (I gave up after 30 mins) as the price they quoted online and price I was finally offered was 1/3 higher... and when using their chat session to find out why the price was higher, I was given a number to call, which was wrong (existing customer line was given) and closed. I question this in fresh chat sessions and each one is forceably closed on me with a very cheery have a nice day! And completely ignoring the question.
A slur on the Virgin name, avoid this retailer.
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| 09 Apr 2011
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Virgin media box does what it says on the tin.
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| 23 Mar 2011
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Excellent service from all at Topcashback
Thanks alot
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topkebab | 16 Mar 2011
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A perfect experience from Virginmedia,and great cashback from Top cashback,perfect!
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terry_brice | 12 Mar 2011
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