Get up to £125.00 of your purchase back when you shop with Virgin Media Fibre Broadband Join TopCashback Free
Get up to £125.00 of your purchase back
when you shop with Virgin Media Fibre Broadband

Virgin Media Fibre Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband. Log in to review
Virgin Media Fibre Broadband Reviews
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Be Warned. Just took up this offer via this website and although it has tracked it has come up with only £65 cash back and not the advertised £151.65? I have taken the full tv,broadband,phone bundle (costing near £100 a month) - so rather disappointed so far.
  | 28 Jul 2011 Report Abuse
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Thought I would get £150 cash back, which Initially tracked twice, figured one would disappear when they realised, but now they have both been changed to £0 (declined). Frustrating to say the least!
  askelton | 19 Jul 2011 Report Abuse
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Didn't track but I reported it. Hopefully would get the cashback coz I chose not to use any promotional codes in case it don't track.
  pxtb | 15 Jul 2011 Report Abuse
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the top cashback failed to track, i raised it and it was solved 3 or months later, its now on its way. also virgin upped the cashback reward, so verry happy £72 for a £20 a month bb line
  jtonky | 14 Jul 2011 Report Abuse
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tracked straight away and got cash back when said
  | 12 Jul 2011 Report Abuse
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Terrible Cashback experience. Been almost 1 month and cashback is tracking at £0!! DO NOT BUY ON BASIS OF CASHBACK DISCOUNT. I know the £150 sounds enticing but if you never get it you are just buying overpriced internet.
  saver_m | 11 Jul 2011 Report Abuse
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so far so good no probs at all keep up the good work, thank you topcashback !
  husabergarcam | 11 Jul 2011 Report Abuse
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well i can only give it full marks,changed to paid on time!very good.
  ROH11 | 01 Jul 2011 Report Abuse
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took a long time, February to June, but was worth the wait
  Ndmcfarlane | 28 Jun 2011 Report Abuse
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well mine is due to become payable this thursday,after reading these comments im not holding much hope,if my cashback changes to £0 i will not be using top cashback again.
  ROH11 | 28 Jun 2011 Report Abuse
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Hello Again, The reason for so many failed cash backs is because they do not order TV+PHONE+INTERNET BROADBAND. If for example you order just TV it would mean the whole package free for the years contract so you would not get any cash back for just TV. Nice try Richard! Don't forget HD is free down your aerial soon anyway. Nice try Richard but I did not get conned! Mr Moore
  Mr_Moore | 25 Jun 2011 Report Abuse
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Judging by other feedback it looks like the cash back from Virgin is very much hit or miss. If I don't get any cash back I will maybe try once to get it, but after that I expect nothing. I will give it a try clicking straight through in one go as directed and keep you posted - Mr Moore.
  Mr_Moore | 25 Jun 2011 Report Abuse
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I applied for Virgin media service with 18 month contract. Cashback was confirmed as full £151.50 and this stayed on for weeks. Since then Virgin Media have installed the services and cashback has now changed to £0.00 Payable. I have put in an enquiry with Top Cash Back and awaiting their response. I was happy when TCB confirmed my order with Virgin, but displeased that cashback was changed to £0.00 with no notification.
  Shailesh | 23 Jun 2011 Report Abuse
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Mine originally got Confirmed at the full £151.50 and was like this for weeks. I've since had Virgin Media install the services and it's changed to £0.00 payable!?!?! I've just put an enquirie with Top Cash Back, even if it gets sorted it's probably going to take months, and I'm not happy that Top Cash Back didn't let me know of the status change.
  | 22 Jun 2011 Report Abuse
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Awful!! no response to cashback made start of april. also customer service is terrible they have been billing me for both my account and someone else's as well!!. i have taken this up with them and apparently I will be receiving 1 month extra credit but no sign of that yet, virgin are a waste of time!!
  jon24285 | 22 Jun 2011 Report Abuse
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I Had joined virgin media in February and still no sign of any cash back, very disappointed!!!!!
  | 14 Jun 2011 Report Abuse
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no confirmation of claim or cashback after being with Virgin for 6 months . had the tv,phone and broadband paackage, never missed a payment yet no confirmation of cashback despite chasing once a month
  | 10 Jun 2011 Report Abuse
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all good
  brill_brainy_beth | 09 Jun 2011 Report Abuse
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apalling service from virgin media not worth the hassle
  abdul_razak | 07 Jun 2011 Report Abuse
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I am still waiting for the merchant to respond t the cash back query it has been over three months now and little to no info from from top cash back. Think twice before you use this merchant
  | 07 Jun 2011 Report Abuse
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Ordered Virgin Media in March 2011, it tracked within 24 hours and gave me a payable date of 31st May. This did become payable on 31st and I was able to claim straight away. Money is now in my bank 2nd June. I didnt have to raise any queries or wait any longer than originally advised. This is how cash back should work! a great experience this time.
  | 02 Jun 2011 Report Abuse
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I requested the payment on 8th May but still have not got paid.
  | 25 May 2011 Report Abuse
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Thinking about getting a cable bundle but does anyone know whether they have to get tv, phone and broadband to qualify for the cashback or can I get away with just broadband and phone? It doesn't say... Thanks if anyone can help.
  hwhlee | 23 May 2011 Report Abuse
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Topcash back made it clear when and how the cash back was going to be paid: they paid when they said the would! This is the first time I've used Topcash back and I'd use them again.
  | 20 May 2011 Report Abuse
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had to chase a bit and still waiting confirmation
  | 19 May 2011 Report Abuse
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