Get up to £125.00 of your purchase back when you shop with Virgin Media Fibre Broadband Join TopCashback Free
Get up to £125.00 of your purchase back
when you shop with Virgin Media Fibre Broadband

Virgin Media Fibre Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband. Log in to review
Virgin Media Fibre Broadband Reviews
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Pretty average experience with Virgin Media, many problems with installation and quite sluggish with cashback. Good cashback rate though.
  g33m4n | 06 Jan 2011 Report Abuse
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Does not work had my service for 4 months now still no cashback.
  | 05 Jan 2011 Report Abuse
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been waiting since February 2010 , and still wiating, will be leaving this comapny as soon as possible and don't expect to get £130. Would steer well clear
  garymackem | 02 Jan 2011 Report Abuse
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Great. Tracked quickly
  SteveyWeevey | 16 Dec 2010 Report Abuse
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Payout has taken about 6 months as it did not track, I had the same issue when I signed up with Sky last year.
  | 03 Dec 2010 Report Abuse
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very good! :-)
  | 03 Dec 2010 Report Abuse
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Cashback finally confirmed today as transaction had not tracked since July this year. Although I had to wait a long time I have now recieved the cashback as advertised.
  adamgibbs | 03 Dec 2010 Report Abuse
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What the heck happened here?! Was just enquiring about out the qualifying terms for cashback, £112.50 on 29 Nov 10 and now changed back to £65 on 30 Nov 10. SO what do you get the cashback for? Just one of their services or do you have to buy all Three, TV, Phone and Broadband?
  | 30 Nov 2010 Report Abuse
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Cashback tracked quickly, the same day but instead of being £120 it's showing up as £65, I will just have to wait a month and see if it changes. Other than that getting installed in a week so quick service on Virgin's part.
  shaz0604 | 30 Nov 2010 Report Abuse
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Very generous and efficient
  | 30 Nov 2010 Report Abuse
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hi guys well i have gone a head orderd my tv broadband and phone there coming dec 17th to fit it all just hope my cashback up lifts to its full amount £121.60 so far only seeing roughly half of it on cash back website so time will tell ill keep you all updated.
  | 29 Nov 2010 Report Abuse
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good and generous
  | 26 Nov 2010 Report Abuse
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Virgin restored my faith in customer service. Fabulous engineers, friendly efficient and very knowledgeable.
  | 23 Nov 2010 Report Abuse
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I purchased a VM cable bundle for my new house in June and it did not track at all. After waiting 7 days as stipulated, I submitted an enquiry via TCB, and until now (5 months later!) with approximately one nudge per month, it's still on "Waiting for Retailer". I don't think I will ever see my £60 cashback at this rate. Very disappointed.
  peithius | 12 Nov 2010 Report Abuse
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Made a sale in march which didnt track after a lot of hassle i was able to put in a claim my contract is ending in 16 weeks and i still havent been paid waiting for merchant is the thing i see ive almost given up on the ideal ill get the cashback but wont use tcb for virgin media again. Another popular site i used in 2009 for virgin tracked and cleared in a week got the cash within 2 months tcb makes me wait 9 months and still nothing. I ask for an update in june july sep and oct still waiting for a reply This puts me off using tcb as sales dont track then we are waiting month if not 1yr+ to get the cashback and like i said the other one would never allow its members to wait this long i will use that from now on
  | 10 Nov 2010 Report Abuse
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Amazing deal. Got a real bargain. Messed up the order first time, but eventually was reimbursed for all the hassle. Good service!
  Rasesh_Dave | 10 Nov 2010 Report Abuse
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My broadband is excellent, as was the amount of cashback (as quoted on topcashback.com). Customer service up to my my broadband and phone line was great and I am really happy with my fibre optic broadband! As well as the cashback I also got free installation, making this an excellent buy :)
  | 01 Nov 2010 Report Abuse
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very good experience
  | 25 Oct 2010 Report Abuse
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VM is an excellent alternative to SKY, if you have cable available. The box itself is well designed and quiet - especially after the noise of the cheap fan provided in the SKY+ box! The remote if good to look at, but some key buttons could be placed better. Only downside so far is the lack of the Sky Interactive service. I had heard this was to be included during the late summer, but still no sign.
  richardfazakerley | 19 Oct 2010 Report Abuse
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Been waiting since January 2010 still no sign of any cashback, willleave as soon as 12 month period is up
  garymackem | 17 Oct 2010 Report Abuse
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Ordered virgin twice for friends and got the cash-back, excellent value for them and great for me!
  Rowlf | 14 Oct 2010 Report Abuse
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Went back to Virgin after a year with sky. Sky just cant compete in terms of internet and content/ pound HD services are limited but who really cares?
  | 03 Oct 2010 Report Abuse
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Tracked very quickly and paid out before I even paid my first bill. Very happy with the service . Engineers came on time to set us up and the service is excellent. Very happy customer
  daisydoo | 02 Oct 2010 Report Abuse
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Auto tracked, confirmed and now payable after about 11 weeks. Not bad at all.
  steve44 | 30 Sep 2010 Report Abuse
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Over 2 months and the cashback has not even tracked. Orderd Cable TV, Cable Broadband & Phone package. Was expecting £65 but not a penny so far.
  adamgibbs | 30 Sep 2010 Report Abuse
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