Get up to £125.00 of your purchase back when you shop with Virgin Media Fibre Broadband Join TopCashback Free
Get up to £125.00 of your purchase back
when you shop with Virgin Media Fibre Broadband

Virgin Media Fibre Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband. Log in to review
Virgin Media Fibre Broadband Reviews
friend icon
Nearly 6 months since my order and still no cashback of £60, indeed not even showing transaction, now asking for customer reference number after all this time waiting...don't have customer reference number only order number and transaction date.THIS SEEMS LIKE RED TAPE TO ME HOPING I WILL GIVE UP!!!I have given them all the information they need to process this cashback all I can say is that I'm sickened at being riped off.But I'm not giving up just want others to know of my experiences....BEWARE.
  Williamson14 | 25 Sep 2010 Report Abuse
friend icon
I have been waiting since March and still not even tracked, they say it is because i do not have a customer ref number, but i have supplied the only numbers i was given which was a customer order number which i am told is not the same.How can i supply a number i was not given.I have supplied the invoice that was sent to me via email what else can i do.If Virgin do not want to give cashback then please do not offer it.
  skibuddy | 21 Sep 2010 Report Abuse
friend icon
ALL OF YOU who have posted negative comments here (and against other retilers).....please vote and rate accordingly (i.e. 1 star or no stars) so that others can avoid these retailers at ll costs. I've noticed that Virgin, e2save, mobiles.co.uk and others are getting really bad press and it really helps reading other people's horror stories and basing purchasing decisions on them. TOPCASHBACK - I think it's about time that you start chasing these retailers with a bit more vigour or remove them from your website if their average ratings drop below a certain level or they continue to get negative comments. We assume that you are in business to help the consumers (i.e. us) and not for the retailers. If you continue to ignore nudges or just don't get anything done about missing Cashbacks, then it's going to be your loss as people will go to other cashback sites
  | 21 Sep 2010 Report Abuse
friend icon
No problem. Good cashback Paid after 2 month.
  | 21 Sep 2010 Report Abuse
friend icon
Thanks again Top Cash Back. money back for something we were going to purchase anyway.
  NatalieC | 03 Sep 2010 Report Abuse
friend icon
Still waiting for a May transaction to track. "Awaiting Retailer" has been the status for 2 months. Wouldn't mind but Virgin are an expensive option for phone anyway, but it's not worth getting tv without the phone as that's even more uneconomical. Won't use them again once my contract is up. Oh and they've just put the prices up after only 3 months too!
  Auntienoo | 22 Aug 2010 Report Abuse
friend icon
It has been over 6 months and still no comment or tracking from Virgin was expecting £130 but it has still not acknowledged, typical virgin.... really disappointing.
  Raju | 18 Aug 2010 Report Abuse
friend icon
Tracked within 2 hours, payment cnfirmed within 11 hours. I just hope the pay out as quick. Cash back!
  Jiggsy72 | 18 Aug 2010 Report Abuse
friend icon
went for full cable sale on 10th april 2010. still waiting for the £120 cashback 4 months on. topcashback and me have yet to hear from virgin about it at all after all this time. doubt if we ever will somehow. terrible. would be nice if this could be chased up with a lot more vigour now. have currently lost all hope.
  | 12 Aug 2010 Report Abuse
friend icon
no problems
  smutto | 12 Aug 2010 Report Abuse
friend icon
tracked ok, and payment pending. good deal, thank you tcb
  | 07 Aug 2010 Report Abuse
friend icon
Got the payments in timescales promised so would definitely recommend it to others.
  Kalelkar | 05 Aug 2010 Report Abuse
friend icon
Full amount tracked and confirmed within a day, now just have to wait for payment!
  jonnyriches | 05 Aug 2010 Report Abuse
friend icon
Wow it really worked! I had previously tried to haggle a good offer at the Virgin Media stall in the local shopping centre, but eventually walked away as they wouldn't or couldn't get anywhere near this. I would recommend this cashback link. Regards BMM
  bmmate | 03 Aug 2010 Report Abuse
friend icon
tracked quickly and moved to confirmed quickly too- no problems
  Daised | 03 Aug 2010 Report Abuse
friend icon
Brilliant tracked instantly in a couple of hours. and paid in 2 months...so pretty happy overall Sometimes service goes down, but it is good now..
  | 31 Jul 2010 Report Abuse
friend icon
I signed up with Virgin when they were offering £150 cashback. That was back in March... they never tracked my order, which was the main reason for me choosing them over Sky, I am still waiting for my missing enquiry to be dealt with by them... so far nothing :(
  | 30 Jul 2010 Report Abuse
friend icon
For some reason my cashback never tracks, the cash back guys a great about it though, seems like I wait an age for my cashback, still got it this time, now upto £450 cashback earnt.
  | 15 Jul 2010 Report Abuse
friend icon
Super quick tracking and confirmation - it only took 12 hours!
  Tamsingane | 09 Jul 2010 Report Abuse
friend icon
After 4 months not tracked, no sign of payment, sent TCB two nudges, poor customer experience virgin media, at the end of my 12 months mr branson will be told were to stick it.
  | 08 Jul 2010 Report Abuse
friend icon
Transaction was tracked back very quickly. Confirmation and Payment took a little while but it was well within what's specified on the cashback page for Virgin Media. Overall 5 Stars to an excellent and rewarding transaction experience. Well done TCB Team !!!!
  Abrar_Mohammed | 08 Jul 2010 Report Abuse
friend icon
Tracked and confirmed the next day. I will update when it becomes payable. Fingers crossed
  steve44 | 08 Jul 2010 Report Abuse
friend icon
Tracked successfully and now waiting for the money to be in the back account. Topcashback does work very well, I like it.
  lifeisgood | 06 Jul 2010 Report Abuse
friend icon
Accurate and Relatively quick
  | 02 Jul 2010 Report Abuse
friend icon
Ordered back in April and received the cashback of £124.80 (including the top-up) today in July. Paid on time and am well happy :)
  zairo2 | 01 Jul 2010 Report Abuse
1...2526272829...40      View:   2550100