Get up to £105.00 of your purchase back when you shop with Virgin Media Fibre Broadband Join TopCashback Free
Get up to £105.00 of your purchase back
when you shop with Virgin Media Fibre Broadband

Virgin Media Fibre Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband. Log in to review
Virgin Media Fibre Broadband Reviews
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Shambles. Signed up via special offer on this site. Offer not applied to account and spent 2 months battling for it. Virgin also sent an 'engineer' around to literally just plug the router in and tried to charge me £99 (they hadn't told me there was a charge). Now, 5 months on, cashback still not tracked. Useless.
  ldgswa | 19 May 2020 Report Abuse
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Work done December 2019 and now May 2020 and still not credited my cashback, don't think they will 6 months on. DISAPOINTED!
  Beesaver | 16 May 2020 Report Abuse
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Have bought the virgin broadband and still waiting for the cash back of £125. Timeline shows that cash back will come within 5 weeks however its been 4 months but no cashback
  Arjunte | 25 Apr 2020 Report Abuse
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18 months, chasing multiple times and cashback still not sorted.
  JoannaMeldner | 16 Apr 2020 Report Abuse
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Did not pay out cashback despite making purchase per T&C's
  jas300794 | 27 Mar 2020 Report Abuse
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cashback (£140) did not track, customer services says merchant requires 75 days before anything will happen.
  butterfill | 25 Mar 2020 Report Abuse
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Speed of this cash back is great all done and dusted inside 7 weeks !!
  Katieunsworth1 | 13 Mar 2020 Report Abuse
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States cashback will be paid in 5 weeks. Over 12 weeks and still waiting... Not at all impressed!
  aquap | 10 Mar 2020 Report Abuse
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great company very helpful thanks
  addsminty999 | 26 Feb 2020 Report Abuse
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Awful, doesn't track and Virgin refuse! Avoid at all costs. Topcashback should remove them from their website
  azz1986 | 08 Feb 2020 Report Abuse
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Paid cashback within 5 weeks! Brilliant
  ttfineline | 24 Jan 2020 Report Abuse
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0 stars I if could select that! Do not believe their quoted cashback. I have never had a problem with any other retailer using topcashback but Virgin refuse to recognise that I went through topcashback to take out their broadband deal. I wouldn't have selected Virgin had it not been for the £120 they were claiming I would receive for cashback. Do not trust!
  msmith73 | 19 Jan 2020 Report Abuse
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The slowest paying merchant ever. It took 9 months
  Minkapin | 10 Jan 2020 Report Abuse
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Received cashback but it requires multiple followups
  SBI314679 | 08 Jan 2020 Report Abuse
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Took ages to get the money and much chasing. Arrived 9 months after purchase
  CraigCollard | 30 Dec 2019 Report Abuse
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Smooth process, from placing order to cashback
  Peter_Diplock | 30 Dec 2019 Report Abuse
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it shoulld been 165 pound not a 150 pounds for the order i place and it was not balk friday when i place this order so am not very happy with virgin or top cash back about this
  waynes40 | 18 Dec 2019 Report Abuse
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amazing £100 was a straight forward process just need to wait
  malik777 | 18 Dec 2019 Report Abuse
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Finally paid out but been a long process with lots of chasing. Just paid and took this out in March
  missb69 | 10 Dec 2019 Report Abuse
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Took about 9 months to get the cashback (way over twice as long as it stated). AVOID.
  rickydaprince | 10 Dec 2019 Report Abuse
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Very, very slow payer - 5.5 months! Nothing wrong with the broadband package but paint dries quicker.....
  Hare123 | 06 Dec 2019 Report Abuse
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Always trusted the payment will go through
  1052599104147 | 05 Dec 2019 Report Abuse
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brill service
  lunny1966 | 03 Dec 2019 Report Abuse
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Horrible payout time. Took 9 months to get cashback to 'Payable'
  Musio | 03 Dec 2019 Report Abuse
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great company and great service thank you
  addsminty999 | 03 Dec 2019 Report Abuse
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