Get up to £125.00 of your purchase back when you shop with Virgin Media Fibre Broadband
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Get up to £125.00 of your purchase back
when you shop with Virgin Media Fibre Broadband
Virgin Media Fibre Broadband Reviews
Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband.
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Virgin Media Fibre Broadband Reviews
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Cashback paid after 4 months, good amount just needed to wait longer than the expected payout
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Member241426195413 | 02 Jul 2020
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I took out package on 13th February and still waiting for cashback from Virgin!! I have chased a few times but still nothing.
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sophiekate12 | 26 Jun 2020
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I would have left just one star. But because of the brilliant work of the team at Topcashback, i will leave three. Took almost six months, it would have even taken longer, if not for the intervention of the team here. The 12 weeks wait is not even accurate, it takes longer so beware.
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esikutor | 22 Jun 2020
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Tracked okay, but took ages!
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iworldtk | 20 Jun 2020
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Good amount of cashback, only issue was that it took almost 6 months to come through, with no notifications of progress in between times.
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mathers112816 | 17 Jun 2020
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Awful, ordered in Dec, Virgin failed to install and cancelled appointment day before, rebooked for a month later, and then my cashback tracked as 0 as 10 weeks had passed between me ordering and getting the internet connected. Then the bill was obv 4 weeks later. And they are still declining. FOR NOT REASON
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elise0360 | 17 Jun 2020
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Took ages to track but overall a very good deal
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eszu1979 | 16 Jun 2020
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Been waiting 21 weeks now and still my cashback is not payable!
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johnginge1003 | 04 Jun 2020
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Do not payout cashback!!!! DO not fall for their deals as it's all a sham. 18 Weeks waiting for my cashback, where it stated average wait time of only 5 weeks. No replies to opened claims.... Not using them until this is sorted.
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Katarzyna85 | 03 Jun 2020
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Been waiting 5 month for cash back to become payable and still nothing
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cobielee | 29 May 2020
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Still waiting after 4 months, top cash back doing nothing to hurry cashback through. very dissapointing
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Stuartbyatt | 24 May 2020
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disappointed still waiting for cashback after 5 months
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johnxwatson | 21 May 2020
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Shambles. Signed up via special offer on this site. Offer not applied to account and spent 2 months battling for it. Virgin also sent an 'engineer' around to literally just plug the router in and tried to charge me £99 (they hadn't told me there was a charge). Now, 5 months on, cashback still not tracked. Useless.
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ldgswa | 19 May 2020
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Work done December 2019 and now May 2020 and still not credited my cashback, don't think they will 6 months on. DISAPOINTED!
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Beesaver | 16 May 2020
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Have bought the virgin broadband and still waiting for the cash back of £125. Timeline shows that cash back will come within 5 weeks however its been 4 months but no cashback
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Arjunte | 25 Apr 2020
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18 months, chasing multiple times and cashback still not sorted.
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JoannaMeldner | 16 Apr 2020
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Did not pay out cashback despite making purchase per T&C's
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jas300794 | 27 Mar 2020
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cashback (£140) did not track, customer services says merchant requires 75 days before anything will happen.
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butterfill | 25 Mar 2020
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Speed of this cash back is great all done and dusted inside 7 weeks !!
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Katieunsworth1 | 13 Mar 2020
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States cashback will be paid in 5 weeks. Over 12 weeks and still waiting... Not at all impressed!
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aquap | 10 Mar 2020
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great company very helpful thanks
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addsminty999 | 26 Feb 2020
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Awful, doesn't track and Virgin refuse! Avoid at all costs. Topcashback should remove them from their website
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azz1986 | 08 Feb 2020
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Paid cashback within 5 weeks! Brilliant
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ttfineline | 24 Jan 2020
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0 stars I if could select that! Do not believe their quoted cashback. I have never had a problem with any other retailer using topcashback but Virgin refuse to recognise that I went through topcashback to take out their broadband deal. I wouldn't have selected Virgin had it not been for the £120 they were claiming I would receive for cashback. Do not trust!
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msmith73 | 19 Jan 2020
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