Get up to £50.00 of your purchase back when you shop with Vodafone Mobile Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with Vodafone Mobile

Vodafone Mobile Reviews

Many TopCashback members have left positive feedback for Vodafone having purchased from them through us. One customer says they would highly recommend them for great cashback deals, while another describes the network as being great, saying the “customer service has been faultless for me”. Our members also describe how they have had no issues with Vodafone, are very happy with them or had no trouble transferring their number from O2, while one calls them a “great phone company”.

Customers also appear to be pleased with both the amount of cashback they have earned and how quickly it has been paid, with comments including “would recommend as the cashback deal I got was effectively worth two months of line rental” and “this has been the fastest cashback I’ve ever received. From the date of order to withdrawing the funds, it took less than three weeks”. Another review points out that the author’s £101 cashback reached payable status before they had paid their first monthly bill.

Although being rated as one star on Trustpilot, there are four and five-star reviews which commend them on everything from their customer service to their coverage and signal. Positive feedback highlights the fact Vodafone resolved issues one customer had, while another reviewer states they have two lines with them and have never had any problems.

Other reviews talk about the fact that their 4G and 3G has been strong and fast, no matter where the customer has been, while one reviewer says they have “been with Vodafone for over 20 years and always found their service to be great”.

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Vodafone Mobile Reviews
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I have been waiting since Nov 2011 for my cashback. Top cashback are slow to respond to me despite numerous messages. They say they are liasing with Vodafone. Not happy so i don't recommend !
  | 20 May 2012 Report Abuse
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Bought in February and despite clearing cookies before clicking the sale didn't track. Been waiting nearly three months and cashback claim still stuck at "waiting for merchant". Very disappointing. I bought in the knowledge that cashback may not work - this is always a risk - but I would probably have gone for a better deal elsewhere in hindsight. The offer was only good if the cashback tracked. Vodafone Customer Service is also useless when dealing with technical problems. Most of the support is outsourced overseas and customer support just reads from scripts. I still can't get my Vodafone web account to work and have now given up. The network coverage is however good and data services usually reliable.
  | 20 May 2012 Report Abuse
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I took out my contract with Vodafone in August 2010 - and I am still waiting for my £130 cashback! Top Cashback are being really good about chasing it up but we are nearing 2 years chasing the money now. Not impressed with Vodafone at all.
  jo6058 | 18 May 2012 Report Abuse
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Vodafone never paid out said it went to a third party even though linked straight from tcb to them !
  lisajol | 10 May 2012 Report Abuse
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No cashback given after 13 months. Bought my son's sim card expecting £70 cashback but never came. Very disappointed.
  Alfie_C | 06 May 2012 Report Abuse
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Tracked at 60 instead of 120. Still waiting one month on.....
  | 10 Apr 2012 Report Abuse
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After the purchase in November I have spent months trying to get the cashback and now in April have declined to honour the agreement 1/10
  10277836320 | 09 Apr 2012 Report Abuse
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By mistake I hadn't logged into my account and I then completed my transaction with Vodafone. Contacted Topcashback who contacted Vodafone who said they couldn't find the transaction! Even though I am using the Sim supplied by Vodafone! The only reason I took the deal was due to the £50 cashback that never arrived from July 2011.
  NEAMAC | 06 Apr 2012 Report Abuse
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This took 6 months from the initial chasing of the cashback to payout, be warned Vodafone are not only a terrible provider and tax evader but take an eternity to pay out.
  strangelad | 05 Apr 2012 Report Abuse
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I was amazed to check my payable cashback this morning to find that my Vodafone cashback had gone from tracked to payable in less than two months. We are still weeks away from the estimated payable date.
  angeljpussycat | 06 Mar 2012 Report Abuse
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Never tracked, sent a claim but nothing even happened. Useless
  starrybee | 24 Feb 2012 Report Abuse
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Vodafone offered an excellent rate of cashback with no initial purchase value as was a contract mobile, this tracked through to payable within 2 months - absolutely brilliant!
  | 17 Feb 2012 Report Abuse
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Vodafone messed up my order, had to phone them 5 times and eventually they reordered, cancelling original order which meant cashback tracked at £0. Even though I explained what had happened they have refused to pay £70.50 cash back so obviously I'm extremely disappointed. Terrible cs from Vodafone :(
  dubathin | 07 Feb 2012 Report Abuse
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is this for new customer or renewing contract
  | 03 Feb 2012 Report Abuse
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Go on live chat. We got a brilliant deal not available on website or in shop! Highly recommended and with a bonus of cashback too - I feel like I've ripped them off!
  | 27 Jan 2012 Report Abuse
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Got the 12 month sim only contract at the start of November, nothing is tracking what so ever in my account 2 months on. This is after i have contacted top Cash Back first, and then contacted Vodafone today 22nd Jan 2012. both parties seem to be passing the buck with this one. Maybe it will appear in February after 3 months contract, but nothing tracking ?
  | 22 Jan 2012 Report Abuse
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£130 offered has not tracked. Have submitted a missing cashback but still waiting. We will see if it appears but not hopefull
  | 19 Jan 2012 Report Abuse
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Cashback had to be manually tracked and now 4 months on still no cashback paid very poor so only 1 star until it goes payable if it does
  mightyroyals | 13 Jan 2012 Report Abuse
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Never got the cashback; it tracked for a while and then went to another merchant. Very disappointed with Vodafone's tracking as this was a Top Cash Back purchase, and all part of my pricing up of which network to choose.
  TheDays | 10 Jan 2012 Report Abuse
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my order was cancelled due to tec error..did not want to give moneyback
  | 27 Dec 2011 Report Abuse
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Useless.. don't buy..
  pasdfsd | 25 Dec 2011 Report Abuse
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I should of listern to the general bad feedback but op'd for a cashback deal with Vodafone - WHAT A COMPLETE CON!! Didn't recieve a penny and after 9 months of chasing the cashback team, they come back and say it had been paid to another company! TOTALLY DISAPPOINTED WOULD NEVEER USE THIS DEAL AGAIN - & I MIGHT JOIN ANOTHER CASHBACK SITE AS THIS IS MY 2ND LARGE PAYMENT THAT I'VE HAD TO CHASE AND FIGHT FOR!!
  Deco_Dave | 20 Dec 2011 Report Abuse
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Fantastic!
  jane195 | 17 Dec 2011 Report Abuse
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first time user.
  | 03 Dec 2011 Report Abuse
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last December I signed contract with £30/month, 24 months mobile phone contact with Vodafone. Cashback was £130, my transaction was not tracked, so I have not got a penny yet.. so please don't go by cashback amount..
  pasdfsd | 29 Nov 2011 Report Abuse
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