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WHSmith Reviews

Reviews and experiences from TopCashback members who have shopped with WHSmith. Log in to review
WHSmith Reviews
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good++++++
  Member1112912526814 | 03 Sep 2015 Report Abuse
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Good service quick delivery
  ebettymillar | 20 Aug 2015 Report Abuse
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refused to pay out on cutback claim and gave some poor excuse as not being the last referral before purchase of £42 worth of goods. Will Never use WHSmith again on TCB. I have so far had over £700 back from TCB so know how to use the system.
  RuthieB | 17 Mar 2015 Report Abuse
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Tracked fine but 5 months later still waiting for it to be confirmed? Said pays in 7 weeks but not on this occasion. Pretty useless Wh smiths. And would shop elsewhere next time
  Stevewin | 15 Feb 2014 Report Abuse
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Purchased present anticipating some nice Cashback in November, received item but still waiting for Cashback. "Fast Payment" retailer, not so sure this is an accurate reflection of WHSmith.
  SamCM88 | 03 Jan 2014 Report Abuse
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Ordered a folder some dividers and some stamps on 26th November, its now the 4th December and the stamps haven't arrived - wish I had gone to the post office instead...
  magicintheair__ | 04 Dec 2013 Report Abuse
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very happy with everything will defo use again
  | 09 Oct 2012 Report Abuse
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I made 2 purchases aweek apart back in early January, both went to pending next day. I dont know why I've had to wait 81/2 months for cashback to become payable, as this has never happened before.Better late than never I suppose.
  soapysue | 24 Sep 2012 Report Abuse
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Purchase made in 03 Dec 2011, still waiting on cashback.
  | 04 Aug 2012 Report Abuse
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Quick to track, and the products were collected from our local shop, so saving on postage. I have not had any problems with them in the past. Famous last words!
  fireblast | 20 Jul 2012 Report Abuse
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.........still waiting!:(
  bikerchick0505 | 17 Jul 2012 Report Abuse
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order cashback was notified very quickly but am still awaiting confirmation of order and cashback 7 weeks on. It's a very small amount and this reflects the %rate offered on ereaders offered by WH Smith.
  | 03 Jul 2012 Report Abuse
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Purchased 2 books online in January and collected from store which took over a week! Tracked OK, but still waiting for cashback to become payable! Will not use again.
  bikerchick0505 | 20 Jun 2012 Report Abuse
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Ordered in Dec 2011, and still not even confirmed - thats not even starting to metion the issues i had with store collection. Second time I've had problems using Smiths, and think I wont bother again.
  gnimia | 15 Jun 2012 Report Abuse
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Been a month and still showing as pending. Ordered from WH Smith previously and had no problems with them. But since it looks like I won't get cashback on this purchase I probably won't try and get cashback again.
  lowwie | 17 May 2012 Report Abuse
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DO NOT USE THIS MERCHANT. THEY TRACKED MY CASHBACK CORRECTLY AND THEN REVERTED TO ZERO WHEN PAYABLE. THEY CLAIMED THE ORDER HAD BEEN RETURNED - TOTAL LIE!!
  Shadow29 | 21 Apr 2012 Report Abuse
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3 months on and cashback still not even confirmed...
  melisa | 20 Mar 2012 Report Abuse
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cashback tracked quickly but too soon to comment on how long before it becomes payable.However after receiving an e-mail informing me the items were ready for collection, the store had not received them, so a wasted journey.would use again but would phone first to confirm.
  midland | 09 Feb 2012 Report Abuse
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Good communications, and promptly delivered. Packaging basic brown paper and tape.
  hsheeley | 04 Feb 2012 Report Abuse
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tried to say i had visited another site and didnt qualify for TCB but to be fair TCB settled immediately
  jeffndery | 07 Jan 2012 Report Abuse
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I have finally on 3rd Jan 2012 received the cashback notification from a purchase in December 2009! What a joke.
  plumfin | 03 Jan 2012 Report Abuse
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Overrall pretty good but did have an issue with customer service. It did get resolved eventually but was below the service expected.
  | 31 Dec 2011 Report Abuse
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W H Smith is one of the shops I use on a regular basis and it is nice to know that I can earn cashback with my purchases my only worry will be forgetting to go on line to make my purchases.
  | 28 Dec 2011 Report Abuse
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Cashback takes forever to become payable and did'nt track on one occasion, I did'nt bother putting in a claim because I got some great discounts on their art products. Like the store, cashback's too delayed.
  Shameela | 24 Dec 2011 Report Abuse
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great price on cashback
  kakaka1668888 | 20 Dec 2011 Report Abuse
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