Sorry, failed to report abuse. You may have exceeded the maximum limit of reports allowed, or not be signed in.
Thank you, abuse has been reported against this item and brought to our attention.
Get up to 8% of your purchase back
when you shop with WHSmith
WHSmith Reviews
Reviews and experiences from TopCashback members who have shopped with WHSmith.
Log in to review
|
WHSmith Reviews
|
|
|
DVD arrived quickly - cheaper than Amazon and instant payment of cashback.
|
|
| |
ajg | 27 Mar 2011
Report Abuse
|
|
|
Absolute rubbish! For such a large company you would expect them to be more on the ball. I've waited 5 months for a small payout and I'm still waiting. I wont hold my breath!!!
|
|
| |
lizdob | 22 Mar 2011
Report Abuse
|
|
|
Having an item delivered to the store for me to collect caused cashback to fail to track. The cashback did eventually track, after I put a claim in. Having it delivered to my home address caused it to track reasonably quickly. This has happened several times.
|
|
| |
Solomon | 17 Mar 2011
Report Abuse
|
|
|
Did not track for absolutely ages and I submitted a claim, then all of a sudden a couple of months later the cashback just appeared in my account, after that it paid out no problem. Good service from the merchant.
|
|
| |
Juliamargaret | 16 Mar 2011
Report Abuse
|
|
|
Great service for internet shopping, I have used W.H. Smith many times and will use it again and again.
|
|
| |
jane195 | 09 Mar 2011
Report Abuse
|
|
|
The product I ordered took longer to arrive than I'd hoped, but arrived safely in the end.
|
|
| |
jaygray | 08 Mar 2011
Report Abuse
|
|
|
The service is alwasy excellent. Goods are received quickly and in good conditon. I have bought many items from W H Smith online and have never had any problems.
|
|
| |
Kookaburra | 02 Mar 2011
Report Abuse
|
|
|
I ordered 3 books at the beginning of December. One arrived just in time for Christmas, second in middle of January, still waiting for the third! CS say they don't know when it will be delivered but it is still showing to order on their website as 'available in 4-5 days'. Just checked my WHS account and find they have now cancelled the book but have not contacted me to let me know. Very disappointed with their customer service.
Quick to track but no cashback to date.
|
|
| |
Ionawr | 01 Mar 2011
Report Abuse
|
|
|
Great, showed with any problems. Would use again.
|
|
| |
supersue | 01 Mar 2011
Report Abuse
|
|
|
Again another straight forward purchase from a trusted company. Very swift with no hassle and cash back to boot!
|
|
| |
Claireybear24 | 25 Feb 2011
Report Abuse
|
|
|
Quick and easy. Cashback prompt
|
|
| |
SJA | 25 Feb 2011
Report Abuse
|
|
|
Excellent service, cash back amounts reasonable and tracked quickly
|
|
| |
Thats_Me_123 | 21 Feb 2011
Report Abuse
|
|
|
very helpful with a number of queries, well done WH smith thank you
|
|
| |
SMACE | 20 Feb 2011
Report Abuse
|
|
|
The game I ordered came within a few days and the price I paid for it was the cheapest on the web.
|
|
| |
| 17 Feb 2011
Report Abuse
|
|
|
found their service on picking up goods at store quite poor.
|
|
| |
| 06 Feb 2011
Report Abuse
|
|
|
Ordered an item in December which I received 8 weeks later via delivery to my local store. I had to chase order up several times and did not receive a phone call to let me know item was ready for collection.
|
|
| |
suq | 04 Feb 2011
Report Abuse
|
|
|
Excellent company with quality products and services
|
|
| |
shar26 | 03 Feb 2011
Report Abuse
|
|
|
Cashback tracked correctly, was supposed to pay out in November, but then suddenly showed payable in late January as £0.00. Can't say I've been very impressed, and seems like the cashback changedto zero just after 100 days so I couldn't claim. Won't order with WH Smiths again.
|
|
| |
pmcooper216 | 03 Feb 2011
Report Abuse
|
|
|
Experience okay, had faulty goods which were returned and dealt with by customer services by email, bit of misunderstanding but got replacement goods.
|
|
| |
brennymill | 02 Feb 2011
Report Abuse
|
|
|
Unusually, cashback has not tracked. I am hoping that this was because the books were initially out of stock. Communication from W H Smith's customer services was good and they arrived 18 days after ordering. I have submitted claim but topcashback says this will be put on ice for 4 months, whilst below that it says a 30 day validation period is required. I'm presuming it's 30 days before they chase up the tracking issue and 4 months before they chase up payment. I will wait and see and post with the results later.
|
|
| |
Gaia111 | 01 Feb 2011
Report Abuse
|
|
|
good range of items delivered to store so no p+p
|
|
| |
toptip | 28 Jan 2011
Report Abuse
|
|
|
Ordered 19/11/10, carrier [Hermes] literally chucked it in bottom of wheelie bin, WHS just sent auto reply to email promising inquiry but nothing since.
Order did not track so put a claim in, TCB has it 'On Ice' to be submitted 17/02/11!
Definately one to avoid, I will never shop here again afterall there are plenty of alternatives such as Waterstones, etc. ;-p
|
|
| |
PaulBear | 27 Jan 2011
Report Abuse
|
|
|
Quick to track and confirm, but payment due by end of November and still awaiting payout.
|
|
| |
pmcooper216 | 25 Jan 2011
Report Abuse
|
|
|
Don't order from WHsmith you will never get paid, even if it's tracked.
|
|
| |
| 24 Jan 2011
Report Abuse
|
