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WHSmith Reviews

Reviews and experiences from TopCashback members who have shopped with WHSmith. Log in to review
WHSmith Reviews
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very good
  | 19 Dec 2011 Report Abuse
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Great!
  jane195 | 17 Dec 2011 Report Abuse
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One of my most used sites, great deals and always on time.
  jane195 | 17 Dec 2011 Report Abuse
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I asked for the goods to be delivered to my local store. I was told it would be within 3-5 days and I would receive a telephone call when they arrived. This didn't happen so eventually I rang them. They had them ready for collection. Not good enough WH Smith. Wish I had ordered from Amazon and had free delivery to my door!
  JoRo | 10 Dec 2011 Report Abuse
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Quick and efficient
  Angie1504 | 29 Nov 2011 Report Abuse
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tracked next day,all ok so far.
  suzieq44 | 29 Nov 2011 Report Abuse
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Very Smooth transaction in book purchase, definately use again.
  | 23 Nov 2011 Report Abuse
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Excellent service, very fast delivery and well packaged books. Cashback tracked the same day but is taking a little while to confirm and become payable...
  natbeh | 15 Nov 2011 Report Abuse
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Ordered a product for £6. Waited over 4weeks to be sent an email saying they had cancelled the order as their supplier did not have the product. Has since been advertised as in stock for £15. Won't be shopping there again
  sjart | 28 Oct 2011 Report Abuse
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The book was a good price, but I wasn't informed when it had reached the store. I asked on the offchance, and there it was!
  michelle158 | 15 Oct 2011 Report Abuse
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brought these book because they dont have them instore
  sharonmason | 11 Oct 2011 Report Abuse
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The first order I made was eventually cancelled as they could not get the book. Fair enough. My latest one was cancelled, refunded and re-ordered without informing me as apparently the book was damaged. The order needs to be cancelled again as the payment method can't be changed. Well, I am still waiting for it to be cancelled, so that I can re-order. However, will I??? I might pay more elsewhere, but at least I will have less problems.
  | 26 Sep 2011 Report Abuse
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Great service! product arrived on time. will re-vist
  MrsB25 | 09 Sep 2011 Report Abuse
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Great selection of products, great discounts on the site and cashback was really quick!
  Smeeg | 02 Sep 2011 Report Abuse
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Humm... Shame on WHSmith to use TCB to "oik em in" then not pay. Tracks fine but what use is that when they don't pay? imo they're damaging their reputation & would be better off not being on here. Anybody on here ever got paid by them??
  Soozz | 01 Sep 2011 Report Abuse
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No problems with order but no cash back! won't be using them again
  jacg1961 | 26 Aug 2011 Report Abuse
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Order received quickly but beware ... takes a long time to pay and if you order items of more than one type it doesn't track all of them or even the one that gives you the most cashback.
  hfj0108 | 26 May 2011 Report Abuse
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Meant to have paid on 31st March but still waiting! As with other reviewers this retailer seems happy not to bother paying up. Will not use them again!
  796135652 | 23 May 2011 Report Abuse
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Cashback tracked but they didn't pay out...
  biancawarr | 20 May 2011 Report Abuse
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Ideal if you read a lot of books!!! Also cheaper on web than actual store. Orders always processed quickly as well. Recommended retailer! Cashback always tracks as well
  suza | 15 May 2011 Report Abuse
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Do not expect to receive cashback from WHSmith! I made a purchase on the 1st August 2010 and the purchase tracked OK, but the cashback is still not payable and it is now May 2011!
  850296548 | 10 May 2011 Report Abuse
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Tracked quickly, works fine!
  | 22 Apr 2011 Report Abuse
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quick tracking and payout, no probs
  lamadevon | 02 Apr 2011 Report Abuse
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Tracked quickly, but retailer was more than two months late in paying the cashback.
  hamsterjam | 02 Apr 2011 Report Abuse
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This retailer is really slow and I among a lot of others had to put a claim in. I then had to wait for 3 months before TCB could put a claim in to WHS and even then I had to kee waiting. Bought and paid for goods in November 2010, claim eventually went in in Jan 2011, marked for payment 31/01/11 but still waiting for clearance and it is nearly April 2011 now 6 months!
  PaulBear | 31 Mar 2011 Report Abuse
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