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American Express Reviews

Reviews and experiences from TopCashback members who have shopped with American Express. Log in to review
American Express Reviews
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Thanks very much! Will deal with again!
  craig4who | 01 Sep 2015 Report Abuse
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Brilliant service throughout and fab credit card with outstanding customer service.
  silviak | 19 Aug 2015 Report Abuse
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Fantastic cashback experience. Thank you!
  ClaireShep69 | 13 Aug 2015 Report Abuse
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Still pending after 9 months, by far the slowest merchant I've used (if I ever do get the cashback at all).
  moneysaver3791 | 12 Aug 2015 Report Abuse
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really great service
  Diane_Humphreys | 10 Aug 2015 Report Abuse
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Process followed and cashback declined after around 6 months of tracking. Disappointed.
  Driaa06 | 08 Aug 2015 Report Abuse
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Paid out within a month the amount with bonus more than covered the first years fee
  jstewarts | 25 Jul 2015 Report Abuse
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good amount of CB and it didn't take long to br paid
  ruth_holwill | 07 Jul 2015 Report Abuse
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Really quick to pay out, no problems at all
  guesswho2000 | 27 Jun 2015 Report Abuse
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Having applied for a card under a month ago the cashback is now payable. One of the quickest I have known.
  Tonyg | 22 Jun 2015 Report Abuse
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Excellent service and quick cashback
  | 22 Jun 2015 Report Abuse
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excellent service with quick cashback
  dr_harishgarg | 22 Jun 2015 Report Abuse
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Not impressed at all. Awaiting cashback from 2013, sending nudges to move it along each month to be told the deal has expired and the cashback is no longer payable.
  NicoleMcg | 22 Jun 2015 Report Abuse
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Took 3 months pending, then cashback was declined.
  malachi1612 | 11 Apr 2015 Report Abuse
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I applied for Amex cashback card in November last year but cashback is still showing as pending after almost 5 monnths. Have raised it with customer services but to no avail. Avoid this merchant
  naveenbhatia_ca | 27 Mar 2015 Report Abuse
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Always track and pay out!
  strayersong | 16 Mar 2015 Report Abuse
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Happy with the card although unhappy tracked instantly but still showing as not payable now 3 months since taking the card out. Real shame TCB that this is not paying fast.
  Little_Bowden | 02 Mar 2015 Report Abuse
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Tracked fast and paid in about 30 days. Also great cashback card to use 5% for first three months I have already earned £30 cashback from Amex also !
  karlandangharad | 13 Feb 2015 Report Abuse
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Don't bother - they won't pay.
  Toddy0011 | 10 Dec 2014 Report Abuse
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Applied for the Amex 28th September and it tracked immediately. It says it pays on average in 3 weeks but it has now been 10 weeks and it is still pending!!! Disgrace from Amex! Put a support ticket in, apparently my wait is in line with what others have to wait. So, it can't be really an average of 3 weeks TCB, can it??!
  | 08 Dec 2014 Report Abuse
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Excellent service with quick pay out of cashback which is unusual in itself.
  585523413 | 03 Oct 2014 Report Abuse
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Never tracked, put claim in for the NECTAR CARD, DECLINED, AVOID.
  blackwood | 25 Sep 2014 Report Abuse
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Never tracked rejected missing claim, don't touch them.
  blackwood | 19 Sep 2014 Report Abuse
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I took out the Gold Card back in March and although cashback tracked almost immediately it didn't initially move to Payable. I eventually put in a Support Ticket a couple of weeks back and the cashback moved to Payable a couple of days ago which was a great result. Thank you TCB. I have been using the card, not as frequently as I expected as I have found it is not always acceptable and sometimes incurs a charge but I am very happy with it overall.
  jenwrendorset | 31 Aug 2014 Report Abuse
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Perfect and couldn't have been better. A great product and cash back paid very quickly and within promoted timescales. Highly recommended.
  Baldy_Man | 21 Aug 2014 Report Abuse
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