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Get up to £70.00 of your purchase back
when you shop with American Express

American Express Reviews

Reviews and experiences from TopCashback members who have shopped with American Express. Log in to review
American Express Reviews
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Took out a Platinum Everyday cashback card in February 2014. Cashback tracked very quickly indeed which was great but then never progressed through to payable. After 100 days the cashback changed to declined and now I cannot put in a claim since it is passed 100 days! Not very happy with this, very sneaky American Express and TopCashback - you shouldn't let them get away with this.
  | 27 Jun 2014 Report Abuse
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Really pleased with the speed the cashback was payable. Thanks!
  pinkdoodles | 28 May 2014 Report Abuse
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My cashback did not track back to Amex. I had to wait and send few nudges BUT today it was paid in full. Stuff like this happens, glad it's resolved
  sebstrobist99 | 19 May 2014 Report Abuse
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Cashback declined. Not happy!
  109 | 09 May 2014 Report Abuse
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Absolutely fantastic. This is how TCB should be. Card arrived one day the cashback was payable he next. All done in 7 days and £63 for taking out a card. Free cash!! Decent card too with good benefits.
  | 04 Apr 2014 Report Abuse
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Cashback paid within a week, and great card. Very happy!
  roomow | 26 Mar 2014 Report Abuse
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Based upon the amount of people on here complaining about no cashback months after signing up for American Express cards, I imagine this setup with Amex is a nice little money-spinner for Top Cashback. So far, I've purchased from 4 merchants on this site (all 2+ months ago), generating over £60. I've been paid nothing.
  | 25 Mar 2014 Report Abuse
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2 month's after being accepted for the BA Premium Plus card and my £45 cashback is still pending.
  | 25 Mar 2014 Report Abuse
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Amex Platinum Cashback Card: Tracked within minutes. Card application was held for further checks then approved after two days. Cashback confirmed the same day. £20 plus bonus payable seven days after applying. Cards arrived the following day. Also received £25 cashback on the account with Amex.
  mh297 | 25 Mar 2014 Report Abuse
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Simply the quickest cash back merchant.
  snowshine | 22 Mar 2014 Report Abuse
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Incredible speed between applying for the card and payment available, possibly about 8-10 working days.
  7821membert7821 | 19 Mar 2014 Report Abuse
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Superb- only applied for a card 8 days ago and I have already had my cashback become payable, the same day the card arrived. Absolutely top - other companies take note, this is how to do business!
  racheleleri | 10 Mar 2014 Report Abuse
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Got this card in November and still no cashback. This is the second time I've commented. Don't understand why some people seem to be getting cashback really quickly and I'm still waiting. It has obviously registered, but is STILL showing as pending. Not happy!
  anneboyd | 02 Mar 2014 Report Abuse
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Excellent ! , tracked straight away and cashback paid in 9 days , excellent customer service as usual , well done Amex :@) .
  sunshine_bouy | 11 Feb 2014 Report Abuse
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After 2 months my cashback is still showing as pending. Seems far too long.
  anneboyd | 23 Jan 2014 Report Abuse
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My cashback tracked straight away when I got my card in October but I'm still waiting for it to move from the pending column, I've submitted a claim as its almost 100 days so will leave another comment if it's successful. I don't understand why TCB has given it a 4 star rate. Maybe people put good reviews when they see it's tracked and don't realise it might to move to another column!
  Suz | 22 Jan 2014 Report Abuse
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Cashback tracked immediately, card was sent out within a week of the application and cashback went payable 8 days after my application. Excellent!
  JS87 | 16 Jan 2014 Report Abuse
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Have been waiting three months and this is still not validated and still showing as pending payment. This is a lot longer than the 4-6 weeks estimated payment. Hopefully this will validate soon as I have fulfilled all the requirements.
  | 15 Jan 2014 Report Abuse
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5 weeks still waiting :(( nothing
  T_Telford_ | 06 Dec 2013 Report Abuse
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5 weeks Still waiting for my cash back ,no so good:(
  T_Telford_ | 06 Dec 2013 Report Abuse
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My cash back has been Pending for 9 months. The card is good and so is the customer service. However, the cash back performance is non-existent.
  lee_uk | 03 Dec 2013 Report Abuse
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Hi - don't be fooled by AmEx. My claim tracked and the cashback became payable alomst immediately. Then a few weeks later it just disappeared. Topcashback chased but Amex just said that they couldn't race the claim - which is bizarre given it had already become payable. Big cashback on offer from AmEx - but in my experience it doesn't materialise and is just a marketing ploy to get you to sign up.
  penfold | 27 Nov 2013 Report Abuse
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Applied for BA card; accepted within days, card there within 8 days of applying with cashback payable 1 week later. Excellent cashback experience.
  jeasthope74 | 22 Nov 2013 Report Abuse
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Applied for the gold card with eh promotional £63 and put a claim but haven't heard back in over a month since it was sent to Amex. Usually they've been quite good with this.
  Bistiman | 12 Nov 2013 Report Abuse
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Card received and cashback payable within 1 week! Amazing service.
  bsnodin | 10 Nov 2013 Report Abuse
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