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American Express Reviews

Reviews and experiences from TopCashback members who have shopped with American Express. Log in to review
American Express Reviews
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Quick to track and helpful service from the UK customer services centre at American Express
  osully | 08 Dec 2009 Report Abuse
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cashback not originally credited , no doubt because amex asked for verification of address and identity, but quickly credited after raised to topcashback
  | 05 Dec 2009 Report Abuse
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Had to submit an enquiry before cashback was tracked....took 25 days
  limyvo | 27 Nov 2009 Report Abuse
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Tracked very quickly
  AHiorns | 24 Nov 2009 Report Abuse
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Quick, easy application, received cards and all related info very quickly, excellent rewards for using card and great customer service!! Had to submit a claim for £5 cashback as didn't initially track but this was followed up and is now pending.....Great card!!
  | 12 Nov 2009 Report Abuse
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Tracked quickly & was paid promptly
  Kermit1878 | 27 Oct 2009 Report Abuse
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took a wee while to show up but got there in the end looking forward to getting the cally dosh
  braind | 23 Oct 2009 Report Abuse
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Took about 3 weeks to track
  duckfeet | 20 Oct 2009 Report Abuse
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Should have been for £20 cashback but only showing as £5 - have raised a support ticket, but not overly impressed at the moment!
  paulfarthing | 12 Oct 2009 Report Abuse
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Fast to track, & confirmed OK
  markmathsn | 09 Oct 2009 Report Abuse
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Good, tracked quick and paid after about 2 months.
  easty | 29 Sep 2009 Report Abuse
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Platinum CASHBACK credit card (not the charge card mentioned earlier) says A dormancy fee of £20 per year will be payable by you if the aggregate amount of all transactions, other than cash advances & balance transfers, that have taken place during the preceding 12 months is £0. So, if you foget to use it for a year, and keep it "just in case", you end up paying £20 for the privilege.
  mateypeeps | 16 Sep 2009 Report Abuse
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The transaction (only one) did not trace and did not even show as nil (zero). However, thanks to TCB I manually traced it and the money was paid as promised/expected. So, recommend.
  Besnik | 10 Sep 2009 Report Abuse
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great and fast
  Min | 25 Aug 2009 Report Abuse
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The website is easy to follow. They didn't pay up automatically, I had to put a claim in but topcashback sorted it straight away and american express must also have dealt with it efficiently. just have the card, it seems to be fine. some people say that amex is not accepted everywhere but i have had no problems to date.
  moreno1979 | 19 Aug 2009 Report Abuse
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went through smoothly
  bargainbasement | 07 Aug 2009 Report Abuse
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Read the terms CAREFULLY. The Platinum CHARGE Card is not the same as the Platinum CASH BACK card. Get it wrong and you will be charged £300!. This is NOT a typing mistake!!! It is the annual fee for the charge card.
  mateypeeps | 29 Jul 2009 Report Abuse
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Everything tracked quickly and easily
  Jezza10D | 24 Jul 2009 Report Abuse
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Tracked quickly and payment confirmed within two months.
  Katarina | 14 Jul 2009 Report Abuse
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Failed to track, but Top Cash Back processed a manual claim very quickly. Thanks!!! Good card to Blitz for 3 months whilst it offers 5% cash back, but a bit of a useless card after that as loads of places don't accept it.
  bentyler77 | 04 Jul 2009 Report Abuse
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Applied for and received card in February. Cashback tracked and became confirmed fairly quickly, but I had to chase Topcashback several times to find out when the cashback was going to become payable. Cashback only became payable within the last few days. So I did eventually receive the cashback 4.5 months after I applied for the card. To be honest, I had just about given up hope of ever seeing the £27 cashback I was owed. But we got there in the end!
  babsy | 30 Jun 2009 Report Abuse
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Applied for and received card in February. Cashback tracked and became confirmed fairly quickly, but I had to chase Topcashback several times to find out when the cashback was going to become payable. Cashback only became payable within the last few days. So I did eventually receive the cashback 4.5 months after I applied for the card. To be honest, I had just about given up hope of ever seeing the £27 cashback I was owed. But we got there in the end!
  babsy | 30 Jun 2009 Report Abuse
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Applied for and received card in February. Cashback tracked and became confirmed fairly quickly, but I had to chase Topcashback several times to find out when the cashback was going to become payable. Cashback only became payable within the last few days. So I did eventually receive the cashback 4.5 months after I applied for the card. To be honest, I had just about given up hope of ever seeing the £27 cashback I was owed. But we got there in the end!
  babsy | 30 Jun 2009 Report Abuse
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Applied for Amex cashback card at the end of Jan 2009 and received the card a few days after.The transaction tracked fairly quickly.However had to wait until today for the cash back of £35 to be become payable.So I had to wait 5 mths to be paid.
  Atlantic100 | 09 Jun 2009 Report Abuse
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Still waiting for cashback after four months.
  Gareth103 | 08 Jun 2009 Report Abuse
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