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Get up to 6.3% of your purchase back
when you shop with Asda Direct
Asda Direct Reviews
Reviews and experiences from TopCashback members who have shopped with Asda Direct.
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Asda Direct Reviews
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Had to ask for cashback, but once accepted it was payable straight away
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Jann123 | 02 Nov 2021
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My cashback tracked, the £10 was placed into my account then all of a sudden said it had been declined! So angry as I used ASDA instead of Tesco (which was cheaper) for the cashback alone. Not impressed at all!
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Kinkkee7 | 08 Apr 2017
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Cashback denied on £80+ purchase. I would have shopped somewhere else if I knew I wasn't going to receive cashback!
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HannahLou7 | 11 Nov 2016
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Hopeless! Have spent over £500.00 with ASDA Groceries and not a penny cashback.
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Fluffyshopping | 07 Apr 2015
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No sign of my cashback yet, it has been over 2 months. I wish I could delay paying for something for 2 months. Very slow dealing with claims.
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AKS356 | 30 Dec 2014
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cashback coming up a zero not fast paying at all
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juliamug | 16 Dec 2014
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Not really faster paying, unconfirmee after 7 weeks
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cagerage | 03 Dec 2014
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Declined cash back again. I don't bother using TCB with Asda anymore as it's not worth clearing my cookies and cache for 0p!!!!
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LaurencePulling | 02 Dec 2014
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What a shambles...denied cashback claim citing I came through a different referrer. I hadn't, I only visited TCB and clicked through but guess what they denied my claim.
WOULD NOT RECOMMEND!!!!!!!
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MattWhite | 29 Sep 2014
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spent over £500 with asda and another 5 purchases through asda grocery and asda direct but not a penny back..would not recommend cashback with this merchant...takes donkeys years to go through but in the end declines any cashback. AVOID!
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diamondz | 01 Aug 2014
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Only just over 3 pound from a 100 pound purchase, but certainly can not complain. It was payble in around 6 weeks.
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Everynamestaken | 29 Jul 2014
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My cash back was declined by Asda with the comment not collected. Clearly something went wrong but i will use another retailer in future with a better record of cash back .
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Fiendishlyclever | 11 May 2014
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Top marks here this time. Tracked and paid in around 6 weeks.
Item also the cheapest, so well done all and very happy. Only just over £3 cash back, but faultless.
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Baldy_Man | 01 May 2014
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very slow cashback. still waiting for cashback on a phone i bought for £250 back in december..probably wont se tcb for this merchant again. wouldnt recommend it either.
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diamondz | 22 Apr 2014
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Cashback did not track but in claim finally after months of waiting cashback refused.
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Sonnygeezer | 15 Apr 2014
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Cash back failed after dispute. They said someone else claimed sale. Load of rubbish.
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hi66s | 12 Apr 2014
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Not very impressed with Asda. I spent over £200 with this merchant and they are refusing to credit my account despite me going through topcashback. Really pernickety
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fxt576 | 28 Mar 2014
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placed 3 orders around the same time none of which tracked!
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gscwallace | 01 Mar 2014
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never tracked on 3 separate occasions*
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gleftoboy431 | 11 Feb 2014
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No problem with the order and receipt of goods but like many others I am still waiting for the cash back.
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| 11 Feb 2014
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Asda is terrible at giving cashback. For 2 purchases last year I had to submit manual claims as they had not tracked properly - these were eventually paid. And for 2 xmas purchases I am again having to make manual claims as they have not tracked. Very poor cashback service.
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rachelr | 08 Jan 2014
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Purchased 29 oct 2013, tracked at the correct rate (you don't get cashback on VAT/delivery) and became payable in the stated time.
Would use again :)
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ZF758 | 01 Jan 2014
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Bought toy on 28th January 2013 expecting cashback of £0.84. Got final message on claim on 17th September 2013 to say it had been declined due to invalid order reference which I know was correct as I still have the original order email. DO NOT BOTHER WITH ASDA DIRECT GETTING CASHBACK - POINTLESS!
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123andrew | 23 Dec 2013
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Oh dear reading some of these reviews , it looks like it could be a year long wait for cashback, two separate click and collect all done correctly , expected to see it displaying within a day or two ... Really thought Asda would be more on-the-ball than this
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| 22 Dec 2013
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