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Get up to 6.3% of your purchase back
when you shop with Asda Direct

Asda Direct Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Direct. Log in to review
Asda Direct Reviews
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Had to ask for cashback, but once accepted it was payable straight away
  Jann123 | 02 Nov 2021 Report Abuse
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My cashback tracked, the £10 was placed into my account then all of a sudden said it had been declined! So angry as I used ASDA instead of Tesco (which was cheaper) for the cashback alone. Not impressed at all!
  Kinkkee7 | 08 Apr 2017 Report Abuse
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Cashback denied on £80+ purchase. I would have shopped somewhere else if I knew I wasn't going to receive cashback!
  HannahLou7 | 11 Nov 2016 Report Abuse
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Hopeless! Have spent over £500.00 with ASDA Groceries and not a penny cashback.
  Fluffyshopping | 07 Apr 2015 Report Abuse
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Didn't get any
  Bluestar79 | 04 Mar 2015 Report Abuse
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No sign of my cashback yet, it has been over 2 months. I wish I could delay paying for something for 2 months. Very slow dealing with claims.
  AKS356 | 30 Dec 2014 Report Abuse
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cashback coming up a zero not fast paying at all
  juliamug | 16 Dec 2014 Report Abuse
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Not really faster paying, unconfirmee after 7 weeks
  cagerage | 03 Dec 2014 Report Abuse
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Declined cash back again. I don't bother using TCB with Asda anymore as it's not worth clearing my cookies and cache for 0p!!!!
  LaurencePulling | 02 Dec 2014 Report Abuse
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What a shambles...denied cashback claim citing I came through a different referrer. I hadn't, I only visited TCB and clicked through but guess what they denied my claim. WOULD NOT RECOMMEND!!!!!!!
  MattWhite | 29 Sep 2014 Report Abuse
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spent over £500 with asda and another 5 purchases through asda grocery and asda direct but not a penny back..would not recommend cashback with this merchant...takes donkeys years to go through but in the end declines any cashback. AVOID!
  diamondz | 01 Aug 2014 Report Abuse
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Only just over 3 pound from a 100 pound purchase, but certainly can not complain. It was payble in around 6 weeks.
  Everynamestaken | 29 Jul 2014 Report Abuse
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My cash back was declined by Asda with the comment not collected. Clearly something went wrong but i will use another retailer in future with a better record of cash back .
  Fiendishlyclever | 11 May 2014 Report Abuse
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Top marks here this time. Tracked and paid in around 6 weeks. Item also the cheapest, so well done all and very happy. Only just over £3 cash back, but faultless.
  Baldy_Man | 01 May 2014 Report Abuse
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very slow cashback. still waiting for cashback on a phone i bought for £250 back in december..probably wont se tcb for this merchant again. wouldnt recommend it either.
  diamondz | 22 Apr 2014 Report Abuse
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Cashback did not track but in claim finally after months of waiting cashback refused.
  Sonnygeezer | 15 Apr 2014 Report Abuse
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Cash back failed after dispute. They said someone else claimed sale. Load of rubbish.
  hi66s | 12 Apr 2014 Report Abuse
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Not very impressed with Asda. I spent over £200 with this merchant and they are refusing to credit my account despite me going through topcashback. Really pernickety
  fxt576 | 28 Mar 2014 Report Abuse
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placed 3 orders around the same time none of which tracked!
  gscwallace | 01 Mar 2014 Report Abuse
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never tracked on 3 separate occasions*
  gleftoboy431 | 11 Feb 2014 Report Abuse
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No problem with the order and receipt of goods but like many others I am still waiting for the cash back.
  | 11 Feb 2014 Report Abuse
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Asda is terrible at giving cashback. For 2 purchases last year I had to submit manual claims as they had not tracked properly - these were eventually paid. And for 2 xmas purchases I am again having to make manual claims as they have not tracked. Very poor cashback service.
  rachelr | 08 Jan 2014 Report Abuse
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Purchased 29 oct 2013, tracked at the correct rate (you don't get cashback on VAT/delivery) and became payable in the stated time. Would use again :)
  ZF758 | 01 Jan 2014 Report Abuse
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Bought toy on 28th January 2013 expecting cashback of £0.84. Got final message on claim on 17th September 2013 to say it had been declined due to invalid order reference which I know was correct as I still have the original order email. DO NOT BOTHER WITH ASDA DIRECT GETTING CASHBACK - POINTLESS!
  123andrew | 23 Dec 2013 Report Abuse
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Oh dear reading some of these reviews , it looks like it could be a year long wait for cashback, two separate click and collect all done correctly , expected to see it displaying within a day or two ... Really thought Asda would be more on-the-ball than this
  | 22 Dec 2013 Report Abuse
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