Get up to 6.3% of your purchase back when you shop with Asda Direct Join TopCashback Free
Get up to 6.3% of your purchase back
when you shop with Asda Direct

Asda Direct Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Direct. Log in to review
Asda Direct Reviews
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Has only tracked at 0 pence so far. One of the books I ordered was ripped and seems a lot of hassle to exchange it. Overall very disapointing.
  cheshirelady01 | 14 Aug 2012 Report Abuse
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Tracked at 1p for 2 months before moving to the correct amount. Ordered 22 May and as of today still waiting for it to become payable- estimated payable date is 30 Jun!
  LadyLee | 06 Aug 2012 Report Abuse
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I bought 5 boxes of baby nappy’s and only 4 of them arrived. Also it looks like asda is another retailer which do not pay cashback. A V O I D
  skibniewski | 04 Aug 2012 Report Abuse
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After 4 months went to zero so had to dispute and as it was over 100 days had to find out how to complain. Not happy other items I have purchased seem to be ok but very disappointed.
  snoopylover9 | 27 Jul 2012 Report Abuse
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No cashback received from this merchant despite lodging manual claim.
  deatay1 | 25 Jul 2012 Report Abuse
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tracks quickly
  | 23 Jul 2012 Report Abuse
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Tracked as pending immediately, several weeks later though and hasn't yet been confirmed. Have not had any problems other times have used them but will watch and wait re: cashback.
  Tresbon | 12 Jul 2012 Report Abuse
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The cashback came up as only 1p which was incorrect and then the payment was never received - which I am sure I can live without
  icarumbe | 11 Jul 2012 Report Abuse
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Used this merchant in November 2011, now July 2012 and STILL no cashback!!! Avoid like the plague!!!
  | 11 Jul 2012 Report Abuse
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I'm absolutely furious, yet another merchant that doesn't stick to its cash back promises. I had high hopes for Asda, it being a mainstream brand. Tracked at zero on a £337.00 sale.
  Sexycinderella | 10 Jul 2012 Report Abuse
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I was very pleased with the sheets I bought in March 2012, they were top quality. But not so pleased with the cashback - there hasn't been any cashback. I had to put in a manual claim and 4 months later, I'm still waiting. Not feeling very hopeful.
  Koo1 | 06 Jul 2012 Report Abuse
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Tracked quickly & easily, happy with items that where received
  CLAIREABELLEUK | 05 Jul 2012 Report Abuse
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Refused my cashback on £229 purchase despite providing account number, time of purchase, and may other details.
  | 22 Jun 2012 Report Abuse
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Last year 2011 I signed up to get `my initial `1st shop with the offer of £12 cashback for my initial shop of over £25. Fantastic I thought. Shopping arrived no problems, but have still to this day Never received the cashback. I have contacted Asda themselves and set up a query with Topcashback, but still to this day in June 2012, NO Cashback. I have never shopped in Asda store either since last year!!!
  | 21 Jun 2012 Report Abuse
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Bought a mobile phone from them and never got cash-back, and I lodged a complaint as soon as I could,but never got any cash! Guess what? when they don't give you the cash-back you CANNOT lodge a complaint because it is over 100 days.
  elguajiro | 15 Jun 2012 Report Abuse
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Fast, easy and tracks 100% for me. Brill!
  welshsmiler | 12 Jun 2012 Report Abuse
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Ordered toys for christmas - cashback never showed - put in a claim ......nothing after 7 months ....time to give up I think :(
  rdelaney | 10 May 2012 Report Abuse
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quick to track , tracked at double the amount , and payed out! on time. no worries with this merchant
  cheekymonkeh | 08 May 2012 Report Abuse
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Poor still waiting for cash back to appear in my earnings after several months of nudges wont bother buying from them when there are more amenable companys out there
  mccmarc | 08 May 2012 Report Abuse
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Seems to have worked okay with cashback, it's in my pending tray. Quick service, did delivery to store for pick up, arrived earlier than date given and staff were very helpful. Chairs were good quality, simple to put together once you had figured out the first one, they all swivel and there is no uneven legs..fab
  MO2912 | 25 Apr 2012 Report Abuse
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very good - showed up quickly
  albantom | 18 Apr 2012 Report Abuse
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The whole situation I went through into buying Modern Warfare 3 for my boyfriend was absolutlely terrible. First off I was sent the wrong item by Asda, we then had to travel to our nearest store (about 30 minutes away) to exchange it and now I didn't receive my cashback. I put in a missing form claim back when I bought the product in late October and STILL no cashback. It has said 'waiting for merchant'for a good few months now. No matter how many nudges I send, it still stays the same. Rubbish. The game is amazing though!!
  sianlacey | 14 Apr 2012 Report Abuse
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I have never had any problem with this merchant regarding cashback.In addition their prices and customer service are better than most.
  eric_cross | 08 Apr 2012 Report Abuse
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Have ordered over £150 over the past few weeks in 2 orders, paid for next day delivery on both yet they haven't even left the warehouse by the time they should have arrived, so just be warned the response you get from customer services is that of "oh not again". They don't even sound surprised! One item they didn't even stock themselves and order direct from manfacuturer so there was no way it would arrive next day. The most you get is the postage refunded, which is fine if you haven't paid for next day delivery for a reason.. and lets face it, if you pay more for next day delivery you obviously want it next day!!! Apart from that, no other problems, cashback fine, using the website also fine....
  muchcheapness | 30 Mar 2012 Report Abuse
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Be careful they do not include VAT in their Cashback calculations so it reduces the ammount you get.
  AKS356 | 30 Mar 2012 Report Abuse
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