Get up to 6.3% of your purchase back when you shop with Asda Direct Join TopCashback Free
Get up to 6.3% of your purchase back
when you shop with Asda Direct

Asda Direct Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Direct. Log in to review
Asda Direct Reviews
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Have had to do two manual cashback claims with only one successfully tracking after intervention. Based on recent experiences I would not consider Asda in the future, they do not care about their customers.
  Dishy | 27 Mar 2012 Report Abuse
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Didn't track and refused to pay through manual claim. Purchase went through fine though so ok to buy from, just don't rely on the cashback.
  rustysprocket | 27 Mar 2012 Report Abuse
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Very good
  | 15 Feb 2012 Report Abuse
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Pillow cases good value for the money, fast excellent service.
  | 15 Feb 2012 Report Abuse
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I didn't realise Asda did a direct purchase online that you could then go into your local store and collect for free. Excellent service when I got to the store and really quick delivery
  | 12 Feb 2012 Report Abuse
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Tracks well and good value from retailer
  georgbeckert | 06 Feb 2012 Report Abuse
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Very prompt cashback.
  Robseenz | 05 Feb 2012 Report Abuse
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Bought a maxi junior car seat, ordered, waited 2 days collected in store, no problems.
  | 02 Feb 2012 Report Abuse
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be careful. the 5% cashback is only applied to the price excluding vat and delivery charges, on a large purchase like mine this can make a big difference in the cash back which is reported by the retailer!
  | 08 Jan 2012 Report Abuse
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Great deal on product & cashback too! item tracked quickly, still waiting for confirmation. Arranged to pick up from local store - good system & no delivery charges.
  georgechines | 03 Jan 2012 Report Abuse
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Customer service not applicable so no stars. Box was damaged but apart from that great service
  wugblond | 02 Jan 2012 Report Abuse
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Tracked quick, good products and prices and fast delivery
  iamgds | 01 Jan 2012 Report Abuse
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Tracked okay but at the wrong %.
  Matt11 | 27 Dec 2011 Report Abuse
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No problems with anything!
  kazza02 | 23 Dec 2011 Report Abuse
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Delivery was great - only ordered a dvd and it arrived within 3 days. Cashback never tracked and didnt bother pursuing a claim as it would probably have been under £1.
  Stoneysgirl | 20 Dec 2011 Report Abuse
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first class good communication via e-mail
  | 20 Dec 2011 Report Abuse
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Simple to use
  gak2705 | 19 Dec 2011 Report Abuse
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Fast tracking and somewhat timely confirmation. Awaiting payable status before NY. :-) As to my order - had to call them to enquire about it, as they never confirmed the product was in store. Got assisted by ASDA Direct and everything was dealt with pretty quickly afterwards.
  Doondie | 19 Dec 2011 Report Abuse
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very very slow to deliver
  tomalli | 16 Dec 2011 Report Abuse
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Payed out
  Martygolarge | 13 Dec 2011 Report Abuse
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great retailer and would use again no problems at all
  Hulldaz | 10 Dec 2011 Report Abuse
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When I went to collect my product at my local store nobody on customer services knew how to do the paperwork to allow me to take the product home. I ended up making a special journey the next day to pick up the product when someone who knew what to do was in.
  karenwareing | 10 Dec 2011 Report Abuse
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simple & smooth transaction
  vikib | 09 Dec 2011 Report Abuse
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ordered dress from asda george 16 nov cashback still not pending, ordered a freezer today for £97 and it says i have only spent £80.83 apparently this is ex vat but they dont tell you that
  | 05 Dec 2011 Report Abuse
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The customer service was poor, took 30 mins to sort out my collection, even customer service said how poor it was, but over all the products where good.
  crazytab | 01 Dec 2011 Report Abuse
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