Get up to £130.00 of your purchase back when you shop with BT Broadband - New Customers
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Get up to £130.00 of your purchase back
when you shop with BT Broadband - New Customers
BT Broadband - New Customers Reviews
Reviews and experiences from TopCashback members who have shopped with BT Broadband - New Customers.
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BT Broadband - New Customers Reviews
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2nd time I've tried to purchase broadband product from BT via TopCashBack, both times BT state the order was not fully completed and needs to be cancelled and raised again over the phone - hence without cashback!
Don't bother!
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| 23 Aug 2012
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Been over three months since I ordered with BT and payment still has not been credited to my TCB account. Been confirmed for weeks and now passed the estimated payable date.
Cashback value was good, but the wait is too long to get it.
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project359 | 17 Jul 2012
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The only issue with this very smooth transfer was the planned arrival of my router on the changeover day- as no one was in, the router went to the post office and could not be collected for 24 hours. The earliest I could get there was 48 hours (7am this morning!)- if the router had been sent 1 or better 2 days earlier I would be as pleased as can be.
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wobblybob2204 | 15 Jun 2012
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Great cash back offer surprised how quick it went to confirmed and suprised how quick it has gone to payable. Topcashback given another great service .
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Jimmybo | 12 Jun 2012
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it has been seven weeks now and not received any cashback . completed the BACS payment form via topcashback . Dissapointed .
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herridge15 | 18 May 2012
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great cashback and was surprised to see the cashback credited to my account so soon....thanks
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arunprasad | 16 May 2012
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Thanks to TCB have managed to get cashback.
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sandra64 | 21 Apr 2012
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Haunt received cashback and still not confirmed it either yet
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emz83 | 28 Mar 2012
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Cashback did not track at first but was added after submitting a manual claim. although payable date has been extended to 2 extra months? now have to wait 5 months to validate the transaction.
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Cashback_rookie | 28 Mar 2012
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Choosing BT for my Internet connection and landline led to some of the most stresful experiences of my life. The painful story is too long to tell in full; in short it was several weeks before I had both Internet and phone at the same time - connecting one seemed to disconnect the other, and complaining that one was not working also resulted in neither being available for days at a time. Billings were wrong, and I had to set up my direct debit several times. Disonnection was threatened for non-payment, but I had set up direct debits. Would I recommend BT to anyone? The answer is a resounding "NO".
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| 23 Mar 2012
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So easy, the home hub arrived exactly when they said it would. I received email and text alerts to let me know the progress of my order. The home hub was so easy to install.
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hazeyfantazey | 17 Mar 2012
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Online on date promised cash back registered as expected. Good stuff
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davigray | 14 Mar 2012
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THIS WEBSITE WAS VERY EASY TO USE AND THE CASHBACK OFFERED WAS GREAT
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ellis30032003 | 18 Feb 2012
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Overall experience good, although cashback received not quite as much as expected!
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Richardh | 14 Feb 2012
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BT are an absolute nightmare to deal with. Only wish I could tell them what to do with their service. Late delivery of hub, missed appointments, lack of interest by staff, unkept promises, the list of problems is endless. NOT RECOMMENDED.
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Airbourneuk | 01 Feb 2012
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Nearly a year later and no cashback, very disappointing!
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isaxby | 30 Jan 2012
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"Just give us a MAC code and we'll do the rest". Yeah, right! Cashback tracking for Phone and Broadband switch was about the only quick thing to happen. Filled in the order form with all my details, chose an email address and password, they ignored it and gave me a completely different one which I then had to change back later, as well as a completely random password (which they didn't send me by post/email anyway as promised).
As with most forms you enter Mother's maiden name, they ignored this as well and put "not Konwn" (yes, they even spelled it wrong too!) So when it came contacting them (NOT UK CALL CENTRE!!) to change my own details it appeared I didn't even know my own mother's maiden name! What a joke!
Then it took 5 days to get 1571 and caller display on my phone because some numbty didn't add it at the order stage. All sorted now, and I will be saving £185 this year on bills but be aware that it might not be a seamless transition from your old provider.
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balf118 | 29 Jan 2012
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very good discount and am just waiting to see if this is really a genuine offer well done if it is and thankyou
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| 08 Dec 2011
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I changed my broadband provided from Orange to BT Infinity. As this is a one off purchase and i have yet to start my service with BT I have marked the re-visit and product quality scores as no-vote.
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pabrams54 | 07 Dec 2011
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Process of ordering & switching ridiculously easy. Happened on time and communication was good.
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CherylFoxno1 | 30 Nov 2011
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Good level of cashback. Waiting for phone / broadband to be switched over. Tracked quickly though but don't expect to be paid until broadband is set up.
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Sid_the_Cat | 26 Nov 2011
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