Get up to £130.00 of your purchase back when you shop with BT Broadband - New Customers
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Get up to £130.00 of your purchase back
when you shop with BT Broadband - New Customers
BT Broadband - New Customers Reviews
Reviews and experiences from TopCashback members who have shopped with BT Broadband - New Customers.
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BT Broadband - New Customers Reviews
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Don't join BT broadband if you have a domain and want to transfer it in.
Spent about 2 hours on the phone trying to find a BT CS agent who understood that people can own domains, but no one did, so I had to cancel and go to another ISP.
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heronref | 31 Dec 2010
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Ordered broadband end of October had it installed 8th Nov. Went pending same day and became payable today.
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Suziew4 | 28 Dec 2010
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Cashback tracked quickly but at half expected amount. Manual claim uplifted this. BT Infinity broadband not as fast as expected, and throttled...be warned.
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jonwinter | 28 Dec 2010
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Very positive, though the box did not arrive due to snow! Customer services were very professional in the way they dealt with our query.
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trenouth_boy | 21 Dec 2010
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Cashback tracked and paid for me very quickly which is a result. Great. That's the only positive thing I can write. BT customer service is a joke - it's full of Indian Call centre staff who can't help you with any problems. The customer service you get from BT is less than useless.
READ OTHER REVIEWERS - IF YOU WANT HASSLE FREE SERVICE - AVOID BT!!!
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buswine | 20 Dec 2010
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I was supposed to get my cashback by the 30th November 2010 but as of today 16th December am still waiting
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Scootera4k | 16 Dec 2010
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Purchase date September 2010 but still waiting for cashback to become payable - disappointing.
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suzysoo | 11 Dec 2010
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Had to chase this one up but is now showing, so very very pleased with £80 cashback!!
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Bargain_Girl | 09 Dec 2010
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I have not placed an order with BT. I only looked at the site via the link.
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cmhoward | 06 Dec 2010
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Tracked ok and have just requested payment although Topcashback take a further week to payout after waiting for the cashback to become payable.
Perhaps Topcashback should sign up for the faster payment service that most banks use now??? just a though.
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| 29 Nov 2010
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Took just 2 months to become payable. £90 was a good deal but the broadband service I get is dreadful, afraid I'll have to live with this for some time much to my annoyance.
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Kaz8 | 28 Nov 2010
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Dream choice for Cash Back. They do what they say on the tin. Switch over and transition was un-noticeable as they transferred us to their line on the same day, and we lost no internet connection either! Highly recommended!
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Jolly_Green_Giant | 28 Nov 2010
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Was due to be connected on the 1st October, my telephone was connected that date and 6 weeks later we are still not connected to broadband have had to make "endless phone calls with a promise someone will call me back which they never do". It has been such a stressful time. Sometimes I wish I had never botherd to switch.
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| 24 Nov 2010
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tracked very quickly no problems. Very good retailer for Top Cashback.
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| 21 Nov 2010
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Did not track! even submitted missing cashback enquiry and nothing on top of that on my 8 meg line im getting 2mb!, big mistake going with BT.
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| 21 Nov 2010
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Hi - I'm having the same problem, took out the broadband and calls package which should have given me £101 and I recieved £65.65??
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| 17 Nov 2010
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The cashback offered for broadband + calls was£101.00 but i have only received £66.30 and do not understand why this is,i have looked everywere on the cashback site for a way to contact them about this but cannot find a direct phone number or email address to ask about this, i have tried using the enquiry part of the site but do not get an answer to my questions,if i cannot find away to contact them then i will delete the site from my computer and pass on what has happened to me while using the cashback site.
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| 17 Nov 2010
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I was looking for a new Broadband and 'Phone Service Provider and the BT deal was very good to start with but when the Topcashback discount was taken into account the deal was unbeatable
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MGMan | 16 Nov 2010
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Ordered Broadband + call package but has been given a pending cashback value of 65.65gbp instead of 101gbp !
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1sthand | 16 Nov 2010
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Joined the new BT Infinity broadband & it is amazingly fast. Cashback tracked within hours, just need to wait a while for them to do their check & then £65 is mine!!!
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steveandstu | 15 Nov 2010
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only tracked at £52 instead of £101 !
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staking | 15 Nov 2010
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only tracked at 65.65 put in a request to get the full amount, waiting to see what happens
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barebootom | 14 Nov 2010
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Tracked very quickly but for the wrong amount, should've been £101, only got £65.65. Ive reported this so hopefully it will get sorted out.
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| 11 Nov 2010
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tracked fast but with wrong amount,put a claim in ,see what happens
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keithsq2 | 10 Nov 2010
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GOOD CASHBACK OFFER. CUSTOMER SERVICE IS TERRIBLE
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MARRIS | 09 Nov 2010
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