Get up to £120.00 of your purchase back when you shop with BT Broadband - New Customers
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Get up to £120.00 of your purchase back
when you shop with BT Broadband - New Customers
BT Broadband - New Customers Reviews
Reviews and experiences from TopCashback members who have shopped with BT Broadband - New Customers.
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BT Broadband - New Customers Reviews
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I have been with BT for more than 6 months. I called BT and ask them to move my service to my new address. They wanted to charge me £130 for moving thier service to my new address or I can get it free of I sign for another 18 months contract. BT has bad services customer and very very slow internet on peak time. So I told them to cancel my contract which I had to pay £180, which is worth it than being with BT. I have signed up with Talktalk and I get the same service I had with BT with saving £16 a month. Thats saving of £288 thats lots money. Stay away from BT, because you ll be asked to pay for connection when you move home.
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envff02 | 08 Mar 2011
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how annoying that i did not no about cash back sites a few weeks ago, have just had bt installed and even tho there is no cash back for me i still find bt a good company to go with, had to wait 4 weeks to be installed but everything showed up on the day and afetr setting it up had internet straight away and have had no problems since. love the bt vision!!!!
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| 07 Mar 2011
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Just going to add here, if you contact BT shortly after your first bill and say that you have seen better offers elsewhere and you are not happy, the offers they are then able to give you are hugely discounted to those you find online. It will lock you into (usually) another 12 month or possibly 18 month contract, however the penalty for leaving BT before your contract ends is usually as little as 2.50/month.
If you stay with BT, make sure you call every 6 months or so asking about their deals and with comparisons to other providers, I currently save over £30/month on their advertised deals.
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| 03 Mar 2011
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I was thinking about the cashback but the reviews put me off. Just want to thank the first 10 reviewers of BT, plus had enough of spending my life on hold to these foreign call centres.
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mark68 | 01 Mar 2011
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I was changing to BT for Broadband and calls following a call when they persuaded me to change. I was given an activation date 23 February and they then chased me for my MAC code which i gave them. However, nothing happened on 23 or 24 February so I tried to call them and it took soooooo long to get through to them and then the line cut off so called again, another 30 mins wasted and was told they had no knowledge of my order. Passed from one person to another and last one took my telephone numbers and email address but again the line cut off. As they took my contact details and I had no means of calling them back I expected them to call me back but silence. Once installed the service MIGHT be OK but it is a nightmare getting to talk to them . I have wasted hours so will not be dealing with them.
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| 26 Feb 2011
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A good way to make money from something I intended to do anyway
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westonboy | 26 Feb 2011
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In addition to the below, they are apparently incapable of answering their phone lines now (despite the fact that they claim to be open until 7pm), and FYI Virgin also offer late afternoon/early evening slots, so less time off work required!
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Heather2010 | 25 Feb 2011
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Think of any negative four letter word and that will apply to BT in my opinion! I booked installation, and the earliest appointment was almost a month later (note for cashback purposes, it states that BT will be contacted a month after tracking to confirm account set-up). The engineer did turn up on Wednesday 24th, but couldn't install the line or arrange connection, so I am now expected to take another half day off work in the hope that they may be able to install at the end of March! Earliest installation date! Obviously I'm cancelling the service! For your information, Virgin Media are able to get someone out to me on Monday, a full month before BT!!!
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Heather2010 | 25 Feb 2011
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Currently awaiting connection to BT Broadband service ie Activation Day is today
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| 24 Feb 2011
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just got complete broadband and phone package great to get free calls but the internet is quite slow
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dory14 | 23 Feb 2011
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My purchase did track but not at the correct amount. Top Cash back have resolved this and it is now tracking at the promised amoubt. Sadly I have still not received the cashback. It is now 26 days overdue.
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jojenner | 20 Feb 2011
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Very simple and pleasant expereance throughout my purchase, thank you.
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semajllene | 19 Feb 2011
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Tracked next day, just waiting till the end of the month for it to become payable, can't wait! Only negative, BT have now increased their cashback from £65 to £120! Argh!
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ahall35 | 06 Feb 2011
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smooth transaction...tracked quickly...became payable in about three months..money in da bank.. £50 ..ha ha.....will recomend tcb...bt customer service is different story.....have to wait ages to get through to advisers (mostly in India) and be prepared to listen a lot of music and recorded messages while waiting (very annoying)
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furnad | 03 Feb 2011
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I already had a BT landline so received about £50 cashback pretty promptly but boy, did I need it. I joined their Total Broadband Option1 in Sep 2010 (first 3 months at £7.99 p.m.), used up (apparently) my 10gb allowance in the first week, took 3 weeks to upgrade to Option2 but exceeded my 40gb usage allowance (apparently) and got charged an extra £50 for that, then in December went over my 40gb again (apparently) and got charged another £20 extra for that. Have now been offered Option3 at £40 p.m. plus line rental of £13.50, plus calls. Going to be paying about £70 p.m. now :(
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AA99 | 29 Jan 2011
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Everything went very well
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elainebr1 | 29 Jan 2011
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Initial problems with info about delivery but excellent service after that and good product
Still awaiting cashback
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| 29 Jan 2011
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Very fast tracking, a pleasurable experience. Thank you
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TinaMarie | 19 Jan 2011
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I had no trouble switching my broadband over and I received my cashback as promised!!!
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runnerbean | 17 Jan 2011
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Tracked/confirmed quickly. Just waiting for it to be payable now. Good cashback value so hub/box essentially free.
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ddiamond | 14 Jan 2011
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Don't join BT broadband if you have a domain and want to transfer it in.
Spent about 2 hours on the phone trying to find a BT CS agent who understood that people can own domains, but no one did, so I had to cancel and go to another ISP.
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heronref | 31 Dec 2010
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