Get up to £130.00 of your purchase back when you shop with BT Broadband - New Customers Join TopCashback Free
Get up to £130.00 of your purchase back
when you shop with BT Broadband - New Customers

BT Broadband - New Customers Reviews

Reviews and experiences from TopCashback members who have shopped with BT Broadband - New Customers. Log in to review
BT Broadband - New Customers Reviews
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Very good
  | 09 Nov 2010 Report Abuse
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Excellent product and service. Very friendly and relaible engineer. Cashback pending
  | 08 Nov 2010 Report Abuse
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excellent amount of cash back and tracked straight away
  kajita666 | 07 Nov 2010 Report Abuse
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A real bonus of cashback when i ordered a new line installation. Great service, tracked quickly, would recommend
  pinn30 | 04 Nov 2010 Report Abuse
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I was with Kingston Communications and decided to move after really slow broadband service and money being taken out of my account without prior notice. BT have been fantastic. They kept me informed about the whole change over for my phone line and broadband. Sent reminders of when they were coming. The engineer was both polite and efficient. I also rang the customer care with questions once it was all done and they were spot on.
  Norahs | 01 Nov 2010 Report Abuse
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so far i have recived over £550.00 pounds in cash back from topcashback , its really great during credit cranch pariod i am really greatfull to the entire topcasback team all of them. Thanking you i remain.
  | 26 Oct 2010 Report Abuse
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used BT twice and paid quickly and in full both times.
  romslv | 21 Oct 2010 Report Abuse
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fast efficient service.
  beamer520 | 19 Oct 2010 Report Abuse
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Switched broadband & calls from Tiscali. Ordered 23/6/10. Tracked within hours but at a lower rate than expexted but TCB sorted this out quickly and cashback was paid on 28/9/10. Excellent service from BT - router received and service activated on the stated date and they kept me informed by email every step of the way. Broadband is faster than with Tiscali as well - 6.5 Mbps. Very satisfied customer.
  bear19 | 19 Oct 2010 Report Abuse
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Very quick and smooth transition. Took a matter of weeks for payment to come through. Would def recommend using this merchant!
  ChezzyB | 18 Oct 2010 Report Abuse
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BT are total idiots, still waiting for cashback MORE THAN 18 MONTHS after broadband being activated. Sorry to say, but if I were you, I'd avoid them like the plague.
  | 15 Oct 2010 Report Abuse
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Beware! Did not receive full cashback amount and even the amount offered was £7 short!
  Baglet | 10 Oct 2010 Report Abuse
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IT WAS A FANTASTIC SERVICE
  | 05 Oct 2010 Report Abuse
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Bt offered £65 cashback for a Broadband and call package. I have just transferred from Virgin Media on the strength of this cashback. However I have only been offered £50 (23% less) for my custom. I have to question their offer - was it simply a ploy to dupe new custom or perhaps I careless mistake on their part?They have not replied to my email -yet!
  ecrider131 | 30 Sep 2010 Report Abuse
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Still waiting for cash back? What is normal length of time you have to wait?
  | 29 Sep 2010 Report Abuse
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Ordered Ohone and Broadband today at 5pm.... its now 9.45pm and My £65 has tracked already... now to see if BT deliver the goods and to see if the cashabck will be paid on the 31/11/10 as it says!
  gaillywailly | 28 Sep 2010 Report Abuse
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Product great, customer service is superb. Would recommend to anyone. Thanks.
  davenpearl | 27 Sep 2010 Report Abuse
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Be aware that new line connections must be completed by phone, rather than on-line. Therefore doubt topcashback will apply...
  Lx5 | 24 Sep 2010 Report Abuse
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I seem to have done myself a good deal by switching to this package. However, I appear to have used my month's download quota in the first week!!! Haven't had my cashback yet either.
  AA99 | 21 Sep 2010 Report Abuse
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moved to bt phone line and internet from Talktalk and really wish I hadnt. I have had nothing but problems from BT. Firstly, they did not deliver the home hub when they said they would, I even had to pay the p&p and whenI rang to chase it had not even been ordered for me so had to wait 2 extra days with no internet and you only get 10GB download which is nothing, I was use to unlkimited with talktalk, although I did not realise this until it was limited with BT. I would not recommend them to anyone even my worse enemy and with be leaving as soon as I can!!!
  geelee | 20 Sep 2010 Report Abuse
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Clicked link for 12 month phone contract. At the end of the process found that BT System had changed it to 18 month without any notification or advice to me. No confirmation of order which was subsequently cancelled and a new order set up by BT 4 days later. Number originally allocated and engineers visit changed without notification. Unable to track on computer. Customer services wanted to charge £98 to change it to 12 month contract. Total shambles. Taken my business elsewhere.
  robins66 | 14 Sep 2010 Report Abuse
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Cashback tracked quickly. Switching my broadband to BT began as a nuisance and turned into a fiasco. BT did not get anything right (my order, my name, my bill ...... nothing). A total shambles! My broadband service is now up and running and is fine so far but I am still amazed how much BT got wrong after being in business for so many years!
  w1968w | 13 Sep 2010 Report Abuse
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Very impressed didn't have to do anything.........Great service
  Hire_it | 03 Sep 2010 Report Abuse
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initially failed to track, but a manual claim quickly resolved this. Excellent customer service from BT during my line swap over and broadband is so much quicker than sky.
  jonmckinlay | 02 Sep 2010 Report Abuse
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Tracked at a lower rate than expected but this was quickly amended following me raising a ticket through tcb.
  campion505 | 02 Sep 2010 Report Abuse
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