Get up to £120.00 of your purchase back when you shop with BT Broadband - New Customers
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Get up to £120.00 of your purchase back
when you shop with BT Broadband - New Customers
BT Broadband - New Customers Reviews
Reviews and experiences from TopCashback members who have shopped with BT Broadband - New Customers.
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BT Broadband - New Customers Reviews
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Very smooth transaction,,.,, no complaints happy with the service
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maxineh | 14 May 2010
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Confirmed quickly although took a little while to go through. Broadband took 3 weeks to arrive but has been without problems
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LouiseR | 12 May 2010
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Great experience. Await payment.
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rd2736 | 08 May 2010
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finally payable after 5 months of waiting
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milkyway | 07 May 2010
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Had BT broadband since Dec 09 only got it as we had moved to a new house and they give us free line connection (£122) in the first 2 months constantly lost connection and had to ring India for it to be sorted out. Finally they did something about it and all had worked since then, internet speeds are quite slow though and the 10GB cap per month is stupid!!! and to top it all off still not received our cashback yet even though it should have been payable at the end of February. Cant wait till we can leave for a better company.
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DANNYJ1984 | 29 Apr 2010
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Tracked quickly but took almost two months to be confirmed. Not yet paid out.
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lisanli | 28 Apr 2010
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Cashback wasn't registered as expected as I purchased via a chat session on BT's site. They assured me that my cashback would be registered but it wasn't. A missing cashback claim seems to have sorted everything out though :).
Plus a very high cashback amount! woop!
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wilkenism | 23 Apr 2010
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Tracked quickly,very pleased with service,took no longer than 30 mins for complete setup inc. games consoles
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Treetops | 22 Apr 2010
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slow to move it from pending even after change over has gone a head.
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Jackiejax | 09 Apr 2010
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Only took couple weeks to show on transactions but still pending.
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kelly81283 | 08 Apr 2010
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Showed up no problem, thanks
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MelBen | 03 Apr 2010
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Was due £45 for Total Broadband only order - did not track for a while. However, Topcashback were great, and after submitting an enquiry with all the details, it's now tracked and not far off being claimed, which is great! Can't wait! :)
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pookiejunior | 15 Mar 2010
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Ordered Broadband for in-laws through Topcashback on 28th Feb, and after confirmation, it said BB would be delivered today, 9th March.No BB arrived so rang to find out what was going on, and they said order status was pending.I said it's supposed to go live today,and wheres the box to set up.He then told me there's a problem,and order was cancelled.
The e-mail I received said order was fine, received ref no, and Direct debit set-up confirmation.So there was NO problem with the order.They said they would re-do the order over the phone, but I said no.i am wondering if this was done just to get out of paying me cashback, as if they had re-done the order over the phone no doubt the cashback wouldn't have been paid.BT HAVE BEEN COMPLETELY USELESS in the handling of this, I will go elsewhere for the broadband.
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Brats64 | 09 Mar 2010
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ordered mid jan, cashback confirmed today - just waiting for the money now :)
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Stephie82 | 02 Mar 2010
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Nearly 4 months and am still waiting for BT to pay Cashback
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Ricardo_G | 26 Feb 2010
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Not received cashback yet but understood it would be slow, not sure why. So far broadband and phone service fine, faster than Talktalk and customer service considerably better, which wouldnt be difficult.
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devonmade | 26 Feb 2010
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Easy to order and simple to install
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| 24 Feb 2010
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Quite happy with equipment and reliability of service. NOT happy with level of customer service setting up the account as they cancelled my first attempt without tellin me then mucked up the e-mail side of things on my new order. No-one kept me up to date despite promising to, and I spent a LOT of time on the phone to India trting to get things sorted. As long as you keep tabs on everything you should be OK, but if you spot anything untoward during the order process, follow it up immediately and don;t assume BT will do anything about it.
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KimR | 18 Feb 2010
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Tracked overnight so there shouldn't be a problem now, really pleased.
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Sassy2009 | 17 Feb 2010
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Paid out fine a couple of weeks after estimated
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| 17 Feb 2010
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