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ebookers.com Reviews

Reviews and experiences from TopCashback members who have shopped with ebookers.com. Log in to review
ebookers.com Reviews
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Took 15 weeks to pay
  penrodpooch | 14 Oct 2015 Report Abuse
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Tracked no problem, confirmed after several weeks, payable just over two months after my stay.
  biggeral88 | 12 Oct 2015 Report Abuse
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Helpful and accessible - the modern way to book holidays
  Grrromit | 11 Oct 2015 Report Abuse
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Not paying cashback
  zodiac14 | 25 Sep 2015 Report Abuse
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Faster payout than expected
  Woody593 | 18 Sep 2015 Report Abuse
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Great prices and cash back rates and paid out fast. Thank you!
  Sleepycatlover | 14 Sep 2015 Report Abuse
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Haven't received my money from ebookers since the transaction 4 months ago! Opening a case hasn't resolved it either. Shame on you!!!
  grondo2001 | 13 Sep 2015 Report Abuse
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Cashback is generous, and pays out relatively quickly, but compared to Hotels.com's loyalty programme and their speed of payout when you pay online, ebookers falls short.
  tommyomeara | 03 Sep 2015 Report Abuse
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Ebookers is the best online Travel Agency ! I love you guys who works in the customer service :)
  rkparida | 01 Sep 2015 Report Abuse
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Ebookers works well but pay out way over due re: times provided.
  withajaysiamese | 26 Aug 2015 Report Abuse
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tracks and pays promptly
  jeanettedaniel | 26 Aug 2015 Report Abuse
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Cashback got declined even though purchase was genuine. I then put a claim in and that got declined and now I have been waiting about 6 months for cashback and still have not received it. Aweful merchant.
  guptajk | 22 Aug 2015 Report Abuse
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Still waiting for my cash back since March as the transaction was not tracked. Very disappointed really and now out of pocket as shared the saving with friends before I got paid out. Seems to be taking forever for anything to happen
  alcapone1665 | 21 Aug 2015 Report Abuse
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WARNING! Terrible for cashback said that my reservation came from a website I've never even heard of and didn't pay out! If your factoring in cashback to your travel budget I'd advise using a more relaibale merchant as 5% of something is better than 15% of absolutely nothing!
  clint182 | 20 Aug 2015 Report Abuse
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Very Disappointed really my booking was not tracked and since March nothing has happened so I am £155.00 out of pocket as I shared the discount with a group of friends assuming it would be paid out promptly. So the only person losing here is me. If they advertise you will get the cashback I dont understand why my claim was not tracked.
  alcapone1665 | 19 Aug 2015 Report Abuse
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ebookers works well to provide good customer service
  peddars | 16 Aug 2015 Report Abuse
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Rejected cashback despite spending a significant amount of money
  deanackroyd | 11 Aug 2015 Report Abuse
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Great cashback
  the_RAG | 09 Aug 2015 Report Abuse
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Having waited over 6 months for the cashback and after I sent in tickets it can't be any higher than 1 star
  KOCW | 09 Aug 2015 Report Abuse
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Had to keep emailing customer services to get my money/ took months to get my money
  sallybob | 05 Aug 2015 Report Abuse
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Good rate of cash back and prompt payout
  Joshirlmax_ | 05 Aug 2015 Report Abuse
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Truly terrible. Had to chase twice for credit and took eight months to process. This happened on three occasions, so never again.
  | 03 Aug 2015 Report Abuse
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Perfect! easy and secure
  Rusikoko | 29 Jul 2015 Report Abuse
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Took 7 months and multiple nudges within my missing cashback claim but I finally got it.
  PurpleLadyUK | 22 Jul 2015 Report Abuse
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Although my payment did not track on my original transaction it was credited with no problems after I submitted a missing payment claim
  okburt1 | 20 Jul 2015 Report Abuse
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