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Hastings Direct Car Insurance Reviews

The “price was amazing” is how one of our satisfied members described the deal they got on their car insurance from Hastings Direct. Others describe their insurance as cheap and highlight how they had received a “great insurance deal”.

The easy application process also comes in for praise in Hastings Direct Car Insurance review feedback, as does their good customer service, while one member says they were very helpful following an accident. Members are happy with the good rate of cashback offered and the fact that it is paid on time, while one was surprised to receive a reminder that cashback was payable in their account.

Hastings Direct’s four-star rating on Trustpilot is largely down to people saying such things as “cheapest on the Internet” or “brilliant and easily the cheapest by miles”. Customers are also happy with what they describe as a reasonable excess and the fact their policy includes personal accident cover, while another was delighted to get good comprehensive cover at a reasonable price with lots of extras included.

One person who left feedback says Hastings beat their renewal quote by £500, while they are also thanked for always being friendly and helpful, providing a “great price for a young driver” and for the fact it is easy to manage a policy online. Other Hastings Direct Car Insurance reviews highlight how they are great at dealing with claims and that payment was authorised within nine days of informing them of an accident, as well as them being helpful when someone wanted to make a change to their policy.

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Hastings Direct Car Insurance Reviews
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I have waited a while to be paid out but handy just on christmas.
  Paulsmum | 08 Nov 2015 Report Abuse
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Cash back declined! I can only imagine it is due to me taking out an additional policy with them two months after my first policy. I was a new custome, it wasn't multi car and I didn't cancel the policy. Be aware you may not get your mone!
  d_a_cole | 07 Nov 2015 Report Abuse
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16 months later I was still awaiting the 'confirmed' cashback in my account to become payable. After following this up with Topcashback, despite this being confirmed I am told this has been declined with no valid reason.
  Daveyt2002 | 04 Nov 2015 Report Abuse
 
Hey, I am sorry to hear your transaction has been declined. Commission will only be paid to the referrer of the purchase and if another source is seen as the referrer they will be paid rather than us. You can help prevent this from happening by clearing your cookies and cache before logging in and disabling ad blockers. Best wishes, TopCashback Support

TopCashback
 
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Absolutely great. Excellent company with great customer service. 26 weeks worth waiting for cashback
  Reader133 | 30 Oct 2015 Report Abuse
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Easy application process and cash back paid in full following completion of the qualification period. Recommended!
  TimEtherington | 28 Oct 2015 Report Abuse
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Paid November 2014, it tracked quickly and have been waiting for payment since ? Now it's gone off my account completely without payment?
  mark11 | 26 Oct 2015 Report Abuse
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7 months on. No payout. !!! I hope any insurance claim is done quicker.
  Tonywilliams1001 | 25 Oct 2015 Report Abuse
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Worst I've come across so far. Bought insurance in January and still waiting for the £50. Will never buy from Hastings again.
  shortuglygit | 14 Oct 2015 Report Abuse
 
Hey, I can see our Claims Team have recently been in touch with you regarding your claim. They will query your claim as much as possible to get you the cashback available. I do hope they manage to get a positive resolution for you. Best wishes, TopCashback Support

TopCashback
 
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Takes far too long to payout.
  Jo1967 | 12 Oct 2015 Report Abuse
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Cashback paid on time, no hassles.
  Strictly_Roots | 10 Oct 2015 Report Abuse
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Took along time for payment to go through, approx 5 months but worth the wait as was £50
  sgreer | 10 Oct 2015 Report Abuse
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7 months on and still no cashback - wouldn't use them again
  roly_33 | 06 Oct 2015 Report Abuse
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A shambles only took 10 months to get funds paid
  woodhep1308 | 17 Sep 2015 Report Abuse
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VERY GOOD AND QUICK, WOULD USE AGAIN
  rotherhead | 18 Aug 2015 Report Abuse
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Good Insurance deal and got cashback too
  ach0 | 13 Aug 2015 Report Abuse
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1 tracked, the other didn't but when I put my claim in it was sorted and cashback for both has now been paid. Very satisfied with cashback and the price I was quoted.
  BLAIRDEWAR | 13 Aug 2015 Report Abuse
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Still waiting. But eventually i should get cashback.
  weeny | 12 Aug 2015 Report Abuse
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took a while but thank you
  Stuart010177 | 03 Aug 2015 Report Abuse
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Great services
  DARIO | 28 Jul 2015 Report Abuse
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Hastings was the best quote and the cashback is a welcome bonus. Never expect the cashback to pay out & never make choices based solely on the cashback offered. Had to wait for money to be payable but was worth the wait. Patience is essential here.
  saver45 | 22 Jul 2015 Report Abuse
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I am very pleased with my transaction and received my payment when expected. Very happy thank you
  taralw1988 | 21 Jul 2015 Report Abuse
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My cash back tracked straight away but took 5 months for it to confirm. I am just waiting now for it to become payable. The insurance was cheap and the cash back was good. I haven't got any complaints
  slwadsworth | 21 Jul 2015 Report Abuse
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Absolutely no problem, cashback paid as agreed.
  misty1337 | 21 Jul 2015 Report Abuse
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for a car insurance cashback it was payable in a reasonable amount of time and the cashback amount is in line with other merchants
  Skillz2PayDaBillz | 20 Jul 2015 Report Abuse
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Takes a while to get cashback but understandable on an insurance policy.
  j333evo | 15 Jul 2015 Report Abuse
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