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Get up to £0.00 of your purchase back
when you shop with Homebase
Homebase Reviews
Reviews and experiences from TopCashback members who have shopped with Homebase.
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Homebase Reviews
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Cashback tracked OK. Very happy with purchase and service from Homebase.
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| 03 Oct 2011
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Received the items ordered and was very happy, but they had sent the wrong seals for the wc system not once but twice, and the job had to be done three times to fit it properly ,when we did eventually purchase the correct seals from a different company.
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kira | 28 Sep 2011
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Sale of not tracked and it is over now 8 weeks.
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DEGreen | 26 Sep 2011
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have had cashback but still waiting for order
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janet109 | 17 Sep 2011
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Garden furniture purchase resulting in rejected cashback claim with no recourse, despite having followed the link and providing full purchase details in the claim.
Do not use if you're swayed by the cashback.
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bzd | 07 Sep 2011
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I spent a lot of money only to be told this. be careful as it appears topcashback are aware of what homebase are doing.
Hi there
We have recently heard back regarding your missing commission claim. Unfortunately it appears that your claim could not be approved. The reason the merchant has given is as follows:
"enquiry unsuccessful - Transaction cannot be traced- order reference not found or does not exist"
Sorry that this has taken so long for you, we have been trying hard to get this pushed through for you but it appears that the retailer is steadfast in declining all of our submissions that they receive from us with regards to this transaction. We are very sorry about this; I do hope that any transactions you may go on to make in the future go a lot more smoothly for you.
We are very sorry about this,
Kind regards,
Top CashBack
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| 01 Sep 2011
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A purchase of garden furniture and a barbeque made at the end of May under an enhanced cashback offer through topcashback.co.uk, which should have resulted in a cashback of £16.20, was not recognised and the claim rejected because Homebase could not trace the transaction. The goods were notified as out of stock and only delivered over eight weeks later. I was unable to provide a copy of the Homebase confirmation e-mail and delivery note to topcashback.co.uk to help them pursue the claim as topcashback.co.uk did not provide one to my request and they had already accepted the rejection by Homebase without any further recourse on the basis that cashback is not guaranteed. No stars for a very unsatisfactory experience.
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berryman | 24 Aug 2011
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Excellent service from homebase.
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cribbers | 22 Aug 2011
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Good product at competitive price.Excellent customer service to track the delivery.Kept well informed on delivery and the washing machine came first thing in the morning before 9 am !We've not used the machine yet so can't say how this will perform but so far all positive.
And Homebase give you Nectar points as well as Topcashback.Got to be a winner !
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2theforest | 14 Aug 2011
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Tracked immediately, good customer service too. Had home delivery and they phoned the day before to let me know what time to expect my delivery:)
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| 12 Aug 2011
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Decent value for money and quick confirming cashback
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Ddbbgly | 04 Aug 2011
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Item was delivered quickly but was unfortunately not to our liking so had to return. This was completed satifactorily but it took a while for my credit card to be reimbursed.
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| 23 Jul 2011
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Tracked quickly, good service, Item was damaged but their very helpful customer service sorted everything out for me. And I got Cash back. Will use again.
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Grumpy_old_women | 05 Jun 2011
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Did not track intially. Had to chase up.
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losthour | 28 May 2011
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brilliant price delivery and cash back
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sime1971 | 08 May 2011
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Tracked after a few days and have now got my cashback.
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paulgod | 08 May 2011
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cash back rates could be better. Also you only get it for online purcheses, most things iv'e been needing to buy not available ofor online purches, ie paint, and most othe decorating materials, and if they are its the more exensive brands so and the cash back wouldn't cover the extra you need to pay.
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DUSTYDOG | 08 May 2011
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Didn't realise this was part of Argos Direct. Pretty cheap prices and you get only what you pay for. Like Argos the customer service not that great . Don't expect too much but would use again
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1cequeen | 07 May 2011
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Quick to track and to pay.
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yaglaser | 30 Apr 2011
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logged cashback claim.... 8 months later still nothing!
Had missing parts in my delivery which I was told I should go and buy myself as it would be too much hassle for them to arrange!!!
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sukhi760 | 27 Apr 2011
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Very pleased with my purchase.
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Starkle | 24 Apr 2011
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Rec cashback quickly both customer services & delivery drivers very helpfull
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sherburn | 24 Mar 2011
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didn't track. had to nag TCB for payment
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funnyllama | 16 Mar 2011
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Products
You get what you pay for - That'll teach me to pay more in the future.
Cashback Experience
Can't tell you as it's now been 7 months and I'm still waiting for my cash back
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Stu_D | 11 Mar 2011
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