Get up to £75.00 of your purchase back when you shop with HomeServe Join TopCashback Free
Get up to £75.00 of your purchase back
when you shop with HomeServe

HomeServe Reviews

You will discover plenty of HomeServe reviews below which heap praise on the home emergency repair provider. Take a look at the feedback provided by TopCashback members who took out cover with them through our site and you will discover remarks which compliment them for a variety of reasons. Those who have commented on the speed with which they received cashback have said things such as “very good service and quick payout” and “quick payment and easy”.

Others have highlighted the value for money and peace of mind offered, with comments including “really good prices and the best I have used” and “this purchase went through smoothly with peace of mind in case of emergencies”. One delighted member said: “Best choice I have made. I was moving house and decided to cover everything in my home, and so glad I did as I had quite a few issues and HomeServe sorted this all out perfectly. Excellent customer service and works carried out.”

The vast majority of HomeServe review feedback left on Trustpilot falls into the Excellent category. Some of the remarks you will find include “fast, professional service — no problems”, “competent, reliable and friendly” and “we have used them on multiple occasions and have always found them efficient”. One happy customer summed up their experience by saying: “Engineer came on time, identified the problem and rectified it completely — replacing a faulty part with one which he had in stock on his van.”

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HomeServe Reviews
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thank you we had a good experience
cashback was approved and paid as we expected and thank you
  marcoholmes | 20 Oct 2024 Report Abuse
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Complete shambles
Homeserve accept that the purchace was made through TCB, and it was for an eligible product according to TCB, but Homeserve refuse to pay the cashback claiming that the product purchased was not eligible! Be warned!
  Donchik_UK | 21 Sep 2023 Report Abuse
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WRONG CASHBACK amount given and not responding to my query in time
When I purchased 2 Top Tier policy on Homeserve's website ie, Heating Plumbing and Electrics Plus, going via Topcashback, the offer was gbp63.75 I have been credited only gbp46.75 on each policy. I have tried to nudge Topcashback on this error from the start off when I first noticed it after the purchase, but they wanted to wait for Homeserve to make the payment as they said it will sort itself out when payment comes thru. Well, it is not sorted itself, and now you are asking me where I saw the 63.75 offer. Well, I have not got a copy of that offer, but surely you should know what you are advertising at a particular time frame. Disgusted and not happy with the way TOPCASHBACK works, because one has to wait weeks and months on end before any payment comes thru and errors are difficult to then prove. I have made contact with the Customer Service team and am putting this negative feedback since then.
  malnit | 25 Jul 2023 Report Abuse
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Payout after a few months of policy running
Be aware your policy must run for a minimum of 90 days but no problem with payout
  mark_mackey | 05 Mar 2023 Report Abuse
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Excellent service
  HDALMASSO | 10 Aug 2022 Report Abuse
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absolute joke of a company
  49Danesbury | 24 May 2022 Report Abuse
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Takes a while for cashback to come through but it makes sense to earn cashback from TOPCASHBACK SITE whilst shopping online.
  MS MMM | 14 May 2022 Report Abuse
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Refused to pay out even suggested i had no policy with them! After lots of chasing paid after nearly 8 months
  IEFoolat | 02 Mar 2020 Report Abuse
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Never got cash back time waisters
  Ash_Ali | 17 Sep 2019 Report Abuse
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very good service,quick payout.
  kafait01 | 17 May 2019 Report Abuse
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didnt track or pay
  n44gga | 17 May 2019 Report Abuse
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excellent thanks
  JEDIPHIL | 06 May 2019 Report Abuse
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Terrible company, highly recommend you look elsewhere.
  mattlovett | 23 Feb 2019 Report Abuse
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Best choice I have made. I was moving house and decided to cover everything in my home and so glad I did as I had quite a few issues and Homeserve sorted this all out perfectly. Excellenet customer service and works carried out.
  saab21 | 01 Feb 2019 Report Abuse
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Didn't track, decided would pay on appeal, then decided they wouldn't
  deenairn | 16 Jan 2019 Report Abuse
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Great service
  itsjim | 11 Jan 2019 Report Abuse
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very cheap and good for money
  steven3087 | 21 Jun 2018 Report Abuse
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really good prices and the best i have used
  steven3087 | 15 Jun 2018 Report Abuse
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really good for the money
  steven3087 | 09 Jun 2018 Report Abuse
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Paid...took a while (less than estimated) but did pay!
  cripley1 | 28 Apr 2018 Report Abuse
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Constantly having to chase cashback up or not get it. Easier not to bother
  housesgosport | 03 Apr 2018 Report Abuse
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Quick payment and easy..
  tompie1980 | 15 Mar 2018 Report Abuse
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Terrible company - too long to pay out too
  sonead | 31 Jan 2018 Report Abuse
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Only giving it a 3 because I took out 2 policies on different addresses - one came through, the other did not appear so I am having to chase through customer services
  Amozza | 28 Jan 2018 Report Abuse
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This purchase went through smoothly with peace of mind in case emergencies.
  20denilson | 22 Jan 2018 Report Abuse
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