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when you shop with Hotel Chocolat
Hotel Chocolat Reviews
Reviews and experiences from TopCashback members who have shopped with Hotel Chocolat.
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Hotel Chocolat Reviews
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a tad expensive perhaps but I can't fault the quality of the chocolate or the customer service.
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toptip | 16 Dec 2012
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I purchased a summer pick me up for my friend to be delivered to her as a surprise which it was and very quickly too which was wonderful. However as I entered the delivery and billing addresses as 2 different ones I was hoping that my friend wouldn't see the cost and the invoice would be sent to myself; it wasn't! The web site gave the option of adding a message if the order was a gift so you would expect to have the invoice sent to the billing address. Was very disappointed with this but the products are great.
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bumdeay | 27 Aug 2012
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I purchased a summer pick me up for my friend to be delivered to her as a surprise which it was and very quickly too which was wonderful. However as I entered the delivery and billing addresses as 2 different ones I was hoping that my friend wouldn't see the cost and the invoice would be sent to myself; it wasn't! The web site gave the option of adding a message if the order was a gift so you would expect to have the invoice sent to the billing address. Was very disappointed with this but the products are great.
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bumdeay | 27 Aug 2012
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Cashback not received and no apparent effort made by TCB to get my cashback for me even thought the cashback was showing as confirmed. Product received was very good and cannot fault the experience of shopping on the Hotel Chocolat website. However I will not use TCB for this merchant again.
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hevster | 14 Jun 2012
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Have ordered three times and the Cashback has never tracked once.
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tjh490 | 03 Apr 2012
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I can't recommend these chocolates more highly, they are absolutely delicious. Only trouble is I end up eating far too many!
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mrsporter | 27 Feb 2012
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Nothing to complain about, fast with everything and gorgeous chocolates, will be using again :)
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| 25 Feb 2012
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Very nice chocolates but sometimes you can get better deals on their smaller slabs in their retail stores.
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jdtaylor | 20 Feb 2012
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Very good and quick. excellent product
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sue18mar | 22 Jan 2012
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fantastic products, great service
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Surrinder | 01 Jan 2012
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Delicious items, quickly delivered and tracked but ages to pay the cash back (over 3 months)
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2much4me | 31 Dec 2011
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Fast and efficient service: no problems, no complaints - though p & p per item/address is expensive. I would not have made an order had I not been able to 'claw back' some of this extra expense through top cashback
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Piccolo | 26 Dec 2011
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Excellent all round. Great product, delivery and customer service. Generous cashback which tracked quickly and without problem.
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| 21 Dec 2011
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The code TOPWINTER10 says you have to spend £40 to get 10% off on the Hotel Chocolate website and not £20 as listed on here.
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la0tzu | 16 Dec 2011
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Bit slower than expected with the cash back tracking but only fault I could find
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lisamoore11 | 23 Nov 2011
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oh yes got home friday to find my chocolates had arrived, even if i dont get the cash back they are well worth the £9.95 joining fee and if i do get the cash back whoopee, im blagging family members to join so i can get more, yum, by the way i do shop at hotel chocolat as they are delcious chocolates and now i know what i like after the tasting pack and batons.
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soniaontour | 15 Nov 2011
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I have no complaints about this retailer. The products offered were excellent & good value for money. Would definitly recommend to others.
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| 31 Aug 2011
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Cashback tracked for purchase in May, supposed to be payable end of June. Still waiting and it's the middle of August. Nice chocolate, not so great with cashback.
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mattcha | 16 Aug 2011
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Excellent chocolate. Tracked easily. Cashback received on time. Postage only £10 if you go for next day delivery, otherwise £4.95 for 2 or more items to 1 address.
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alexcb | 17 Jul 2011
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Purchase made end of April, showing payable for end of June. Quick turnaround.
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teppanyaki | 28 Jun 2011
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Excellent service
excellent quality
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kty | 09 Jun 2011
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Gorgeous chocolate, and if you become a member of the Tasting Club - with no obligations whatsoever - you get an extra 5% off on top of the cashback. This lot have broken my diet countless times as a result.
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scsmith4 | 30 May 2011
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Chocolate fine, and cashback tracked - but still no payment - was due end of March, now mid May. Not impressed.
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milestone99 | 18 May 2011
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