Get up to 10% of your purchase back when you shop with Hotel Chocolat Join TopCashback Free
Get up to 10% of your purchase back
when you shop with Hotel Chocolat

Hotel Chocolat Reviews

Reviews and experiences from TopCashback members who have shopped with Hotel Chocolat. Log in to review
Hotel Chocolat Reviews
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Tracks quickly, pays out in a reasonable time but please note that this is a merchant that bases their percentage on your purchase amount NOT including VAT, so will be slightly less than expected.
  Davegeo | 27 Mar 2015 Report Abuse
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Great products but slow payer. Still waiting for confirmation let alone payment
  Rob_A | 06 Feb 2015 Report Abuse
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great amount of cashback available even for returning customers, tracks next day and the chocolate is wonderful. recommended!
  KirstyKirsty | 30 Nov 2013 Report Abuse
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Excellent cashback, excellent customer service, excellent special offers and excellent product. I can't find any fault at all.
  Bonnie_Rose | 14 Nov 2013 Report Abuse
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A 4 week estimate and it has been nearly 7 weeks!
  Vwillcox | 09 Apr 2013 Report Abuse
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I rated earlier as 5 stars as product, service and tracking excellent; but as far as cashback goes, it appears that tracking is as far as it gets. I could not find reports of anyone receiving cashback and mine is certainly showing no sign of progressing. Order for the chocolate but don't expect cashback!
  aardvark88 | 10 Mar 2013 Report Abuse
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Excellent chocolate, excellent customer service and bought in sale so excellent prices! Cashback tracked quickly.
  aardvark88 | 08 Jan 2013 Report Abuse
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Excellent chocolates for a treat but tey are too quick to take next months auto debit. I joined 1 Dec, was debited 6 Dec on a 4 week frequency and the next debit was 14 Dec, just 12 days after the first. Clearly nothing like 4 weeks, this must have been taken hoping that I would be too late in cancelling (had this been my intention). So if you try then & decide to cancel, do it rapidly.
  rabb5it | 30 Dec 2012 Report Abuse
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a tad expensive perhaps but I can't fault the quality of the chocolate or the customer service.
  toptip | 16 Dec 2012 Report Abuse
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I purchased a summer pick me up for my friend to be delivered to her as a surprise which it was and very quickly too which was wonderful. However as I entered the delivery and billing addresses as 2 different ones I was hoping that my friend wouldn't see the cost and the invoice would be sent to myself; it wasn't! The web site gave the option of adding a message if the order was a gift so you would expect to have the invoice sent to the billing address. Was very disappointed with this but the products are great.
  bumdeay | 27 Aug 2012 Report Abuse
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I purchased a summer pick me up for my friend to be delivered to her as a surprise which it was and very quickly too which was wonderful. However as I entered the delivery and billing addresses as 2 different ones I was hoping that my friend wouldn't see the cost and the invoice would be sent to myself; it wasn't! The web site gave the option of adding a message if the order was a gift so you would expect to have the invoice sent to the billing address. Was very disappointed with this but the products are great.
  bumdeay | 27 Aug 2012 Report Abuse
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Cashback not received and no apparent effort made by TCB to get my cashback for me even thought the cashback was showing as confirmed. Product received was very good and cannot fault the experience of shopping on the Hotel Chocolat website. However I will not use TCB for this merchant again.
  hevster | 14 Jun 2012 Report Abuse
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Have ordered three times and the Cashback has never tracked once.
  tjh490 | 03 Apr 2012 Report Abuse
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I can't recommend these chocolates more highly, they are absolutely delicious. Only trouble is I end up eating far too many!
  mrsporter | 27 Feb 2012 Report Abuse
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Nothing to complain about, fast with everything and gorgeous chocolates, will be using again :)
  | 25 Feb 2012 Report Abuse
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Very nice chocolates but sometimes you can get better deals on their smaller slabs in their retail stores.
  jdtaylor | 20 Feb 2012 Report Abuse
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Very good and quick. excellent product
  sue18mar | 22 Jan 2012 Report Abuse
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fantastic products, great service
  Surrinder | 01 Jan 2012 Report Abuse
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Delicious items, quickly delivered and tracked but ages to pay the cash back (over 3 months)
  2much4me | 31 Dec 2011 Report Abuse
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Fast and efficient service: no problems, no complaints - though p & p per item/address is expensive. I would not have made an order had I not been able to 'claw back' some of this extra expense through top cashback
  Piccolo | 26 Dec 2011 Report Abuse
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Excellent all round. Great product, delivery and customer service. Generous cashback which tracked quickly and without problem.
  | 21 Dec 2011 Report Abuse
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The code TOPWINTER10 says you have to spend £40 to get 10% off on the Hotel Chocolate website and not £20 as listed on here.
  la0tzu | 16 Dec 2011 Report Abuse
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Voucher does not work
  ren14 | 11 Dec 2011 Report Abuse
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Bit slower than expected with the cash back tracking but only fault I could find
  lisamoore11 | 23 Nov 2011 Report Abuse
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oh yes got home friday to find my chocolates had arrived, even if i dont get the cash back they are well worth the £9.95 joining fee and if i do get the cash back whoopee, im blagging family members to join so i can get more, yum, by the way i do shop at hotel chocolat as they are delcious chocolates and now i know what i like after the tasting pack and batons.
  soniaontour | 15 Nov 2011 Report Abuse
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