Get up to 10% of your purchase back when you shop with Hotel Chocolat Join TopCashback Free
Get up to 10% of your purchase back
when you shop with Hotel Chocolat

Hotel Chocolat Reviews

Reviews and experiences from TopCashback members who have shopped with Hotel Chocolat. Log in to review
Hotel Chocolat Reviews
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Declined, no reason. There appears to be a problem with Hotel Chocolat not tracking by the amount of people having issues recently.
  laurie | 23 Feb 2021 Report Abuse
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good product and cashback
  myrd | 21 Feb 2021 Report Abuse
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Excellent thank you very much
  Tominwivenhoe | 19 Feb 2021 Report Abuse
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Lovely products and quick delivery, but I've given a 1 star (would be 0 but no options for that!) because it is now 14 months since my purchase and still the cashback has not moved to payable. Not impressed.
  Heather Courtney | 15 Feb 2021 Report Abuse
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Excellent cashback from a top class Retailer
  judithb2017 | 11 Feb 2021 Report Abuse
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Waited for nearly a year for my purchase to move from 'pending' and then declined without reason? My overall experience with the retailer is good (delivery is always on time and product quality is good) but Cashback experience has not been great. I will still order from them, but any Cashback will be a bonus!
  swareing81 | 26 Jan 2021 Report Abuse
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Cashback not paid 1 year after purchase
  Olivia P | 29 Dec 2020 Report Abuse
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0 stars if I could. After 1 year it took an ex gratia payment from the Top Cashback team to settle this for me.
  marybrace | 26 Dec 2020 Report Abuse
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Tried to get cashback on a number of occasions. Failed every single time.
  djhowells | 15 Dec 2020 Report Abuse
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Their products are good and delivery usually is too, but as far as cashback goes - usually terrible. The majority of times it will take a LONG time before anything happens and when it does, it's usually to say its been declined. Ordered something in October, no vouchers or discounts used and prices paid were as advertised on their site, but yet I still get declined cashback. Happens to me more often than not (and this is before they tightened up their rules about what they will decline on!).
  jameslockett | 08 Dec 2020 Report Abuse
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There were a variety of cashback % offers showing, including one when also using the 15% off code for Black Friday on the HC website. As a result, I decided to order, as felt without these discounts the price paid was not really worth it. However, I see today my cashback has been "declined". Unhappy.
  runhoney | 02 Dec 2020 Report Abuse
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Excellent
  Lyntonpark | 29 Nov 2020 Report Abuse
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still waiting for cash back payable from last year
  donone1942 | 04 Nov 2020 Report Abuse
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Cashback not paid 10 months after purchase
  Olivia P | 14 Sep 2020 Report Abuse
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Excellent products
  Suemb63 | 29 Aug 2020 Report Abuse
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Brilliant and easy service
  Jadealicewby | 25 Aug 2020 Report Abuse
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Excellent quality. Lovely as an occasional indulgent treat!
  mandnwitley | 18 Aug 2020 Report Abuse
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Quick payment.
  RichardJ | 13 Aug 2020 Report Abuse
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The experience was nice, but these are not chocolates I would buy again.
  VP2020 | 12 Aug 2020 Report Abuse
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Incredibly easy process and lovely chocolates!
  ElaineP65 | 04 Aug 2020 Report Abuse
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The chocolate was delicious and all packed up nicely. The cashback took a little time (about 2-3 weeks) to get back to me but was well worth it!
  Chrisstar | 03 Aug 2020 Report Abuse
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Products are good but cashback is terrible. One of my claims is ongoing for two years. Two years...
  Dukester123 | 03 Aug 2020 Report Abuse
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easy cashback and great chocolates. Bought a lot more chocs since too!
  Cammann123 | 18 Jul 2020 Report Abuse
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Quick to pay.
  KZ1 | 18 Jul 2020 Report Abuse
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I paid for next day delivery but apparently I selected a specific delivery date, not sure how much I believe this to be honest. I had no confirmation on a delivery date that I selected.
  Benrith | 14 Jul 2020 Report Abuse
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