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Get up to 10% of your purchase back
when you shop with Hotel Chocolat
Hotel Chocolat Reviews
Reviews and experiences from TopCashback members who have shopped with Hotel Chocolat.
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Hotel Chocolat Reviews
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Doesn't always progress to payable.
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RichardJ | 14 Jun 2020
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not an etheical shop as it is claimed.
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Dolarmomo | 23 May 2020
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Lovely product selection and great cash back too
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denny1961 | 11 May 2020
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Cashback with Hotel Chocolat is awful. I made a big order prior to Christmas that was declined, when I didn't use any vouchers etc. Furthermore, it takes months for transactions to reach payable and takes a lot of chasing. They've got great chocolates, but they're really not easy to deal with via TCB.
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sidesix | 09 Apr 2020
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Cash back declined without explanation. Feel ripped off
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sleaforduk | 14 Mar 2020
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Really glad that I found this site. It proved a little convoluted to actually claim the cashback but am glad that it has gone through and I will wait to receive the monies into my account. The chocolates were well received by my boyfriend and he said that they were the best chocolates that he had ever tasted! Result for both of us.
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Sue Bunt | 27 Feb 2020
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Cash back tracked but then later declined for no reason.
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r1chgay | 24 Feb 2020
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V slow at paying, I've also had claims declined for no reason. I wouldn't necessarily choose them again.
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SusieW73 | 24 Feb 2020
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Cashback process was smooth and the delivery time and products were great.
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SianyO | 19 Feb 2020
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superb - I am now a hotel chocolat convert
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niftyniffler | 15 Feb 2020
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Really slow to pay, about 7 months.
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barryjontaylor | 29 Jan 2020
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The process was quick and simple once you followed the instructions on the website.
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Shelly815 | 15 Jan 2020
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Pretty straight forward!
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LizSmith1991 | 10 Dec 2019
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Cashback declined for no reason
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olamsdale | 25 Nov 2019
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Excellent chocolates bought as a gift and fast cashback, brilliant!
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Angie_g2 | 11 Oct 2019
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Beware, they are sneaky. Firstly, they deduct the postage and the VAT. Then they apply cashback at 7% instead of 10%. As a result: on a total spend of £103.95, I got only £5.83 cashback - an effective rate of 5.6% not 10.1%. Little more than covering the postage - might as well have gone to the store.
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candlerb | 04 Sep 2019
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declined cashback for no reason
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olamsdale | 27 Aug 2019
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Excellent chocolate and good cashback
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Member569681 | 26 Aug 2019
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Great chocolates but cashback is unreliable.
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klm1uk | 22 Jul 2019
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Five months and still waiting for cash back to be paid - and that's after a Customer Care case was opened. Really poor.
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SBarlow | 13 Jul 2019
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Quick & Easy Cash Back with no quibbles.
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Necrocane | 11 Jun 2019
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Ordered Easter chocs - arrived on exact date specified!
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187ld | 10 Jun 2019
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Twice tracked incorrectly and had to chase, poor experience with this retailer
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Mart714 | 05 Jun 2019
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