Get up to 10% of your purchase back when you shop with Hotel Chocolat Join TopCashback Free
Get up to 10% of your purchase back
when you shop with Hotel Chocolat

Hotel Chocolat Reviews

Reviews and experiences from TopCashback members who have shopped with Hotel Chocolat. Log in to review
Hotel Chocolat Reviews
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Excellent, smooth transaction. Quick tracking
  CaroleJames | 27 May 2019 Report Abuse
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Declined for no reason. Haven't had issues with other retailers.
  Schecter | 22 May 2019 Report Abuse
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Initially declined cash back. I had to put in a customer care case which has been resolved. No reason for not paying e.g. no vouchers used etc. So if they decline your claim and you are confident you complied with their terms, then challenge them!
  SBarlow | 17 May 2019 Report Abuse
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Easy enough to use and well received. Thanks
  krissnell | 03 May 2019 Report Abuse
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One of the worst (slowest) payouts I have encountered and looking at the recent reviews it’s not a one off. Purchase made 09/12/18 was Pending for 4 months and finally paid out on 12/04/19. Unfortunately TopCashback’s FAQs / Help states “We can appreciate that it is frustrating when a transaction passes the Estimated payable speed however, please be assured that as soon as the funds are received, this will reflect in your account.” – not exactly re-assuring!
  stegrimmy72 | 01 May 2019 Report Abuse
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I was introduced to TopCashback by a friend when I was booking a holiday to Australia a few years ago. Earned over £200.00 cashback on booking flights/accommodation & daytrips. I always use it now, even if it is for a small amount as its surprising how it mounts up.
  mk4evr | 01 May 2019 Report Abuse
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Great cashback
  Elsa2604 | 01 May 2019 Report Abuse
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Quick payout
  mrsrebeccawinn | 29 Apr 2019 Report Abuse
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4 months to pay out, rediculous long time!
  alistairroy | 24 Apr 2019 Report Abuse
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I like this simple cash back.
  4free | 20 Apr 2019 Report Abuse
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Easy to order, easy to collect
  Glachkovic1961 | 20 Apr 2019 Report Abuse
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Just OK, quiet long checking time.
  Magicalyu | 18 Apr 2019 Report Abuse
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great service, great chocolate
  Scottishlassie01 | 16 Apr 2019 Report Abuse
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excellent experience
  karenrowe42 | 16 Apr 2019 Report Abuse
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Didn't track and when I followed it up, I was told that I hadnt clicked through Top Cashback, even through I had and they could see that I had and the times, even gave order details but refused cashback.
  40Albert | 15 Apr 2019 Report Abuse
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Fantaastic product and easy to get cashback
  Gloria finch | 14 Apr 2019 Report Abuse
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all good - tracked as suggested - no issues.
  chelseastevo | 13 Apr 2019 Report Abuse
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Tracks and pays
  brian0210 | 13 Apr 2019 Report Abuse
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extremely slow to payout
  pb72 | 08 Apr 2019 Report Abuse
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Thank you for the cash back.
  digger911 | 06 Apr 2019 Report Abuse
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Poor - still waiting nearly 6 months later and no sight of the cashback owed
  jodiewh | 05 Apr 2019 Report Abuse
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The payout took almost four months to arrive.
  Olivia P | 04 Apr 2019 Report Abuse
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takes too long to be able to claim cash back
  mariebaker | 04 Apr 2019 Report Abuse
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Took nearly 6months for cash back to arrive in my account.
  Zoomblade | 04 Apr 2019 Report Abuse
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no issues always tracks and payout is prompt
  mellieha | 13 Feb 2019 Report Abuse
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