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Get up to 16% of your purchase back
when you shop with Marks & Spencer
Marks & Spencer Reviews
Reviews and experiences from TopCashback members who have shopped with Marks & Spencer.
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Marks & Spencer Reviews
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Easy to deal with, do what they say
Easy to navigate website once you've logged in via TopCashback. Usually have what you want and of course you get some money back, whats not to like?
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ShropshireLad01_ | 26 Feb 2025
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So slow
None of my purchases automatically track, have to raise a claim for everything, then really slow to complete, I have claims 3 months old and still waiting.
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kellybegley | 25 Feb 2025
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Feedback
Good service
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HARRYSCOTT1 | 21 Feb 2025
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Great top and cash back
Great top and cash back to go with it
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Robmar77 | 19 Feb 2025
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Decline valid claims
Yet again another valid claim declined - tracks ok but no payment
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Nsambrook | 14 Feb 2025
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Didn’t track
What’s the point. Made a large purchase at Christmas and they now say it didn’t track through TCB. I followed the correct steps. Very disappointing.
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guyhames | 08 Feb 2025
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Great
Tracked and paid out quite quickly
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Member9121251789327 | 04 Feb 2025
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Great
Mainly tracks and pays out as expected. One recent purchase hasn't tracked but I'm still waiting on the claim.
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Starbitcrazy | 04 Jan 2025
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Miserly cashback
I am disappointed because for a big retailer, their cashback rates are very miserly. You get a pittance.
They need to give more back to their loyal customers
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Consumers | 31 Dec 2024
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Recommended
Small amount of cashback but always pays out in reasonable timeframe. Recommended :-)
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Traceyk | 31 Dec 2024
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Very good seervice
Came as expected
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Member6100167477328 | 24 Dec 2024
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Very Poor
Never tracked, always have issues with this retailer.
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Sootyboy | 23 Dec 2024
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Didn't Track
Put in claim, no joy. Said last click was not through TCB - but it was. Very poor.
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Dog Days of Summer | 23 Dec 2024
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Never tracks
I always have to raise a claim which then goes "on ice" and isn't always resolved. Its a pain to keep track of everything!
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Juliabee | 12 Dec 2024
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M&S not always dependable
Very hit and miss- sometimes goes through with no problem other times although you go through correct procedure the cashback doesn’t register. Very annoying!
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Jean24601 | 07 Dec 2024
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Never tracks never receive cashback
Whenever I purchase with M & S it never tracks and I never receive any cashback.
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dbrockwell05 | 05 Dec 2024
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Never tracks automatically any more
For over 12 months every single transaction with M&S has failed to track automatically (was fine before that). After raising a missing cashback claim it always goes through OK but this really shouldn't be necessary on every single occasion.
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TheJenks77 | 25 Nov 2024
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Doesn't automatically track
Seems now that every time I order from M&S the cashback doesn't automatically get tracked, and I have to raise a missing cashback claim which takes ages to get resolved.
It used to work - please can you fix this, it's a pain!
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Piker88 | 25 Nov 2024
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Never tracks
M&S is 1of 2 that never track for me (Screwfix the other). I'm really getting sick of it now. The latest cashback boost never worked yet again so yet another 'raise a claim'.
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foggy27 | 20 Nov 2024
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Cash back never tracks automatically
I always need to lodge a missing cash back claim before this retailer tracks and pays out cash back.
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Lhealings | 05 Nov 2024
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Average
Tracked without issue. Took quite a while to become payable.
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mcg66 | 01 Sep 2024
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