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Mobiles.co.uk Reviews

Mobiles.co.uk have been going since 1995, and as the UK’s longest-running retailer of mobile phones, you’ll find everything from good value contracts to SIM-only deals.

They feature a wide variety of brands including Apple, Samsung, and Google as well as popular networks like Vodafone and VOXI. Mobiles.co.uk have been winning awards since 2006, with a slew of credits to their name from Mobile Awards, uSwitch, and Mobile Industry Awards.

You’ll find more than 60% of Mobiles.co.uk reviews rated 5-star* on Trustpilot as well as positive reviews from many of our customers, too. Many users described the quick and easy process, good customer service, and value for money.

Some of the negatives have included customers having issues with delivery or refunds. Explore the many Mobile.co.uk reviews to see what you could expect from the retailer, or leave a review of your own experience.

*True at the time of writing.

Mobiles.co.uk Reviews
	Avoid like the plague, purchased an iphone in March 2012 and after 8 months of trying to gain the £30 cashback that was due from my order, they decide the sale was not a topcashback referal, an absolute lie since it tracked through the Topcashback system. Avoid at all costs....
	Markwo07 \| 15 Nov 2012 Report Abuse
	Well after 11 months cash back is now payable but guess what it is zero! And too late to do anything about it! Wish topcashback would try and get reputable companies to deal with now got about 8 or 9 zero cash backs over the last year
	hazzabhoy \| 03 Nov 2012 Report Abuse
	Just bought 2 Samsung Galaxy Y phones (refurbs) and got 2x£25 cashback within one month. Now bought a third for a friend. I have used monthly cashback on phones before wihtout any problems. Just make sure you send your correct bill on time by recorded delivery. My present deal (22 free months) means I get 24 month contract for £15 plus i get £25 cashback meaning they pay me £10 to have the phone for 2 years. Beat that.
	snacr63 \| 18 Oct 2012 Report Abuse
	AVOID - I used them to buy my iPhone, complied with all their requirements but never got my cashback nor an explanation why. Next time I will buy somewhere else.
	mike75001 \| 11 Oct 2012 Report Abuse
	excellent experience regarding cashback with mobiles.co.uk. Recieved a staggering cashback on top of a very cheap contract with galaxy s2
	kapilsony \| 06 Oct 2012 Report Abuse
	Purchased a new contract phone on 27th Aug, on 15th Sept I noticed that the purchase hadn't been tracked and so I opened a claim. Three weeks later it is all sorted and my cashback is now payable! Very happy with TopCashBack & mobiles.co.uk for sorting it so quickly.
	happybunny199 \| 06 Oct 2012 Report Abuse
	Ordered a phone off their website after clicking through using topcashback but despite my order being shipped it has not tracked at all. Disappointing.
	Shaheel \| 06 Sep 2012 Report Abuse
	9 months later still showing zero and as usual topcashback no use what so ever
	hazzabhoy \| 04 Sep 2012 Report Abuse
	Fast track. Got phone and gift very next day. Great site!
	SylwesterN \| 01 Sep 2012 Report Abuse
	Took a refurb Wildfire S 6/6. Tracked straight away. Now gone to £0. No contact from TCB to advise. Raised a claim but not hopeful given experience of others here and on HUKD.
	\| 27 Aug 2012 Report Abuse
	I did a PAYG purchase and it automatically tracked and became payable in amonth or so.
	\| 21 Aug 2012 Report Abuse
	are the possitive cashback reviews written by empoyees? been waiting since before xmas for cashback from this company still sitting at £0.00 terrible service alround
	hazzabhoy \| 25 Jul 2012 Report Abuse
	Concerned by the various comments with regards to this site not tracking or tracking and then not paying. No problems on my two contract purchases. Both tracked fast and both now moved to payable. Excellent thats £60 towards my already low contract costs.
	Mike_the_TV \| 18 Jul 2012 Report Abuse
	Excellent service
	Paul_Gibson \| 13 Jul 2012 Report Abuse
	I brought a £20.50p/m 18 month t-mobile contract with mobiles.co.uk in particular because of the £60 cashback offered. It was also a part of carphone warehouse, so I thought it would be repubtable. However the cash back was declined & I have no idea why, I kept to the terms & conditions. Also the same contract was available from other retailers so I was unhappy that I had not shopped elsewhere & recieved the cashback without question. I put in a missing cashback claim & Top Cashback were very helpful, it is now showing on my earnings page but not as of yet been paid. Im happy that it has been sorted but it would have been better if they had honoured the cashback as originally promised. I won't be shopping with them again & as soon as the contact has finished I will be cancelling it.
	samred \| 11 Jul 2012 Report Abuse
	Well I was wary after reading some of the other reviews here but my cashback tracked immediately and was payable within a month. Excellent. Can't fault them.
	kenej2005 \| 06 Jul 2012 Report Abuse
	Cash back tracked and paid within 30 days. My original phone had a a fault with the wifi and they exchanged for another without any problems at all. I have yet to claim the extra cash back direct with them....
	martinstev \| 05 Jul 2012 Report Abuse
	My first purchase via TCB. Never tracked. 21 Months later I've just been told that my claim has been declined after numerous messages between us. Funny, 2 PAYG purchases for cheap handsets tracked within 48hrs.
	fawcett235 \| 24 Jun 2012 Report Abuse
	Refused to pay for no valid reason, said I hadn't gone through Top Cashback although it was tracked that I had logged on through them, one to avoid!
	spitfire \| 22 Jun 2012 Report Abuse
	Tracked straight away and became payable within 2 months. Excellent.
	asred \| 18 Jun 2012 Report Abuse
	Cashhback tracked and paid OK. Phone was refurb on deal and has been fine. On redemption deal but haven't made any claims yet.
	Ridgehead \| 16 Jun 2012 Report Abuse
	Appalling customer service by both Top cashback and Mobiles.co.uk I have brought 2 mobiles, clicked through the website, very careful and 10 months later after sending numnerous nudges and confirmation of the order, to be told that the cashback has been declined. DO NOT USE FOR CASHBACK - VERY POOR!!!!
	littleminx80 \| 06 Jun 2012 Report Abuse
	keep well away 0.00 cashback traced why do topcashback not police these companies? reflects badly on topcashback as a whole
	hazzabhoy \| 31 May 2012 Report Abuse
	Absolutely dreadful. Declined cashback and when issue raised also got declined as apparently they couldn't trace the purchase. Strange as I've received my first redemption cheque with no problems whatsoever. Do not go with this company if cashback makes it cheaper than alternative as there is definitely no guarantee.
	\| 27 May 2012 Report Abuse
	Tracked at 0, despite the promise of £50, and a query is currently being raised with TopCashback.
	jordas20 \| 26 May 2012 Report Abuse

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