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O2 Reviews

It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Log in to review

O2 Reviews
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Took 3 months to track
  Neek | 02 Oct 2009 Report Abuse
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They didn't report the cashback so had chase this up, however this was resolved and paid. Discount available was excellent
  Jane19 | 02 Oct 2009 Report Abuse
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Got the full cashback amount in the end, but it took ages. about 2 months went by before o2 confirmed. Total was about 3 months
  | 02 Oct 2009 Report Abuse
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Tracked well and was payable as said within 60days. Thank you topcashback
  KABILA21 | 01 Oct 2009 Report Abuse
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At 2 separate dates, I have bought the 2 SIMs x 12month contract (2 cards) but only one is tracking - should i await a few more days then cash TCB on this as I want to get the cashback offers for the 2 SIMS, any ideas as to what to do?
  | 30 Sep 2009 Report Abuse
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O2 Massive Deal! -O2 are now offering £100 cashback on 12 month sim-only deals, plus you can get a free £10 money card! ENDS MIDNIGHT TONIGHT! But what happens when for some unaccountable reason you application is delayed? Went on earlier tonight. Very disappointed - I have a very good credit rating, but for some reason O2 have delayed my application for up to 24 hrs for a risk and credit assessment. I will be very unhappy if I have entered into a 12 month contract at approx £20 per month because of the cashback opportunity - and not get it because I am outside the timescales through no fault of my own!! O2 Customer services did try to help but lines to assessment unit constantly engaged. Hope I get my cashback O2!
  | 30 Sep 2009 Report Abuse
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I was worried about my cashback tracking after reading teh comments..it tracked well on the third day and for £100. I am so happy :)
  SJETIK | 30 Sep 2009 Report Abuse
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First time TCB - have this week, purchased 2 Sims x 12month - one is tracking currently, and also purchased the premium BB - yet to enjoy the cashbacks - Merchant site is userfriendly and straight forward - CS helpful at all times. Will continue to use in future. Will review again when cashbacks are paid.
  | 29 Sep 2009 Report Abuse
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GREAT RATES AND TRACKED QUICKLY. WEBSITE WAS EASY TO USE.
  Lulu3746 | 29 Sep 2009 Report Abuse
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taken 3 months and a manual claim but now showing as pending
  smarti | 28 Sep 2009 Report Abuse
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Great
  yhona | 27 Sep 2009 Report Abuse
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very good very quick :-))
  | 27 Sep 2009 Report Abuse
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Signed up with O2 on 12 month sim only on 30th July - still nothing showing on cashback, not even pending!. Submitted a claim on 10th August and am still waiting.
  dostray2 | 26 Sep 2009 Report Abuse
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Verg good :-))
  | 25 Sep 2009 Report Abuse
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Great products. Tracked and confirmed fine but took a while to pay out - are they waiting for my feedback?
  konky | 24 Sep 2009 Report Abuse
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guys! it takes abt 3months to come through. read the tracking info!!! i got my money and indeed it took abt that long but it was EXACTLY as they'd estimated. TCB pretty good. u just got to forget abt the money do the deal because its the best deal and when it comes thru its a bonus. in my experience it will come through. FOOTNOTE: i am told if u r on a 1month deal and you change to a 12month sim only you will not get the cash back as will be seen as an upgrade!!! anyone any different experince to this please leave comment- but only when has become payable and confimed in ur account- as it was TCB who told me this...
  | 22 Sep 2009 Report Abuse
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nudge,nudge,where is the cashback,2 months and not tracked,why oh why does it take so many months.total nitemare experience
  | 22 Sep 2009 Report Abuse
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This was great! I even recommended a friend
  jobunker | 22 Sep 2009 Report Abuse
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12 months sim only contract in August,still not showing as tracked, getting nowhere chasing it up,totally frustrated.My wife did one a few weeks earlier hers is showing as tracked, but not got as far as payment yet?
  browneyes | 21 Sep 2009 Report Abuse
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12 months sim only contract 29/07/09,still not tracked and getting nowhere chasing it up,totally frustrated,driving me insane,what is going on.beware
  | 20 Sep 2009 Report Abuse
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Fast Tracking.
  | 19 Sep 2009 Report Abuse
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an amount bearing no relation to what i spent has been sitting in the "pending" section since i made the purchase, more than 6 weeks ago.
  samjinx | 17 Sep 2009 Report Abuse
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Purchased a 12m SIM on 1 Aug to take advantage of £100 cashback offer . It's now 14 Sept and my purchase has yet to be recognised. Am very disappointed at this sluggishness!!
  | 14 Sep 2009 Report Abuse
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Fast tracking
  cresh | 14 Sep 2009 Report Abuse
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TRACKED REALLY QUICKLY, AND GOOD RATE...SPENT £20...GOT £3.50 CASH BACK, GREAT
  louby22 | 13 Sep 2009 Report Abuse
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